Nidal Hatoum | Page 6

OIL SENSOR SOLENOID VALVE ASSEMBLY, OIL PRESSURE CONTROL Reported issue concern by me not resolved CONTROL Reported issue concern by me not resolved More

by PAYCO72 Verified Customer Verified Customer

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He did a very good job and he have good communication and always also on time always also on time More

by Angiebaker36 Verified Customer Verified Customer

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Sheikh is a fantastic salesman. By far the best car buying experience my wife and I have ever had. Lifetime customer now. By far the best car buying experience my wife and I have ever had. Lifetime customer now. More

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Giennaro Pignano was so kind and professional from start to finish! I really appreciate his calm and laid back approach that helped ease my nerves throughout the process! to finish! I really appreciate his calm and laid back approach that helped ease my nerves throughout the process! More

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First let me begin that this review is not directed towards our sales person James Nemeth as he was extremely professional and more than helpful. The issue is the finance guy sitting behind his compute towards our sales person James Nemeth as he was extremely professional and more than helpful. The issue is the finance guy sitting behind his computer working on “deals” and the finance/contract guy Nidal. First don’t tell a family that the max they are approved for is $25,000 when I clearly walked in there with an approval letter of $48000 and even showed it to you. Next, you tell us you can get us in a 2023 RAV4 but couldn’t get us in a used car. That was because they wanted to push the new cars on people. Then we go to contract signing after paying our down payment with our credit card already knowing our monthly payment but the finance/contract guy Nidal wants to add a 1 year warranty to our contract for $50 more a month for the life of the loan without even asking us. Well we finally got him to take it off and we are now at the original monthly payment. We were told that the car had its oil changed and was serviced which isn’t true because the change oil light came on 2 weeks later. Then we get a phone call from the finance company asking for documents because the finance/contract manager Nidal never sent everything in. We were told to return the car to the dealership by noon today if we couldn’t send the documents then and there. We sent what was needed to the finance company and confirmed while on the phone with them that everything was good to go now. The finance company said yes everything is good to go and that they were happy to have us as customers. 4:15 pm today we get a phone call from the finance/contract guy Nidal saying we needed to get the documents to him that “he” never sent in or we needed to return the car. All of this 2 weeks after we drove off the lot, paid our down payment and with bad oil. I can honestly say if James wasn’t as nice as he was and how professional he was, I would have walked the day we bought it. Lesson learned! Definitely ask for someone different than Nidal when it comes to contract time. More

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Came in and quickly was attended. Very Friendly and the most welcoming services, it was a nice experience working with everyone who was helping me purchase my vehicle! Very Friendly and the most welcoming services, it was a nice experience working with everyone who was helping me purchase my vehicle! More

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This dealership is simply amazing. They worked with me so much and made it to where I was super happy with what I purchased. Jacob Ramos, who is the salesperson that helped me out is They worked with me so much and made it to where I was super happy with what I purchased. Jacob Ramos, who is the salesperson that helped me out is outstanding! He is just the best, and I think he is the best salesperson at that location. From his personality to his genuine nature, made my car buying process the best I have ever had. He goes above and beyond to make sure you get what you want. Along with some others that helped us along the way. Toyota of tampa bay is amazing and I will tell everyone they need to go to Toyota to buy a car. Thank you! More

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Christian made the two car purchase we made easy! We were trading in our two cars and buying two others and he is a straight up salesperson so no crazy back and forth! Awesome work Christian. We were trading in our two cars and buying two others and he is a straight up salesperson so no crazy back and forth! Awesome work Christian. More

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Clean enviroment, and excellent service! I went into toyota of tampa bay with a price in my mind. I test drove a few vehicles until I found the Toyota c-hr. I was not pushed into the purchase at all. Ou toyota of tampa bay with a price in my mind. I test drove a few vehicles until I found the Toyota c-hr. I was not pushed into the purchase at all. Our financial services advisor,Nidal did everything he could to get us the best deal. When we got home after purchasing the C-HR, the right front headlight went out. I took the car into the service department and was told it would be a long wait until the technician could look at my car. I unfortunately could not stay. I went to auto zone and bought the light bulb I needed. I then went back to the dealership and they were able to get me a full refund for the cost. Thank you so much to all the staff at Toyota of Tampa Bay! They will take care of you! More

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Nidal was very helpful, courteous and respectful! This was the third car I bought from you all and was the best by far…..look forward to working with him in the future was the third car I bought from you all and was the best by far…..look forward to working with him in the future More

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