Nidal Hatoum | Page 5

Adam was great to work with and would recommend him to absolutely anyone. I had a few issues with financing and it got confusing at some points but the team helped get everything figured out in the end. absolutely anyone. I had a few issues with financing and it got confusing at some points but the team helped get everything figured out in the end. More

by joelmagjr Verified Customer Verified Customer

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Salomon was very helpful and knowledgeable throughout the entire process from initial contact to final sale. Nidal was very helpful and guided us through the whole financial process of a first time car purch entire process from initial contact to final sale. Nidal was very helpful and guided us through the whole financial process of a first time car purchase for my daughter. More

by Vangie0 Verified Customer Verified Customer

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I was nervous at first but salesman Juan and the finance gentleman I forget his name but they were Fantastic and made me feel comfortable about purchasing my new car. Thank you very much 😊 gentleman I forget his name but they were Fantastic and made me feel comfortable about purchasing my new car. Thank you very much 😊 More

by sweetcake1963 Verified Customer Verified Customer

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He was very knowledgeable about the vehicles. He answered every question we asked. He also made sure that we were happy with our purchase. He answered every question we asked. He also made sure that we were happy with our purchase. More

by tatmains Verified Customer Verified Customer

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Very professional and pleasant and so was NIDAL who went of this way to help solve problem with Sun Toyota of this way to help solve problem with Sun Toyota More

by barbara.hospel Verified Customer Verified Customer

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I was unsure I would be able to get an approval and Jordan really worked for me to get the car that I wanted. I am so happy to have Jordan as my sales rep. Jordan really worked for me to get the car that I wanted. I am so happy to have Jordan as my sales rep. More

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Mohammad and Youssef were both great from start to finish. I was able to tell them What I was looking for and they were both knowledgeable about the vehicles. I wanted to express my sincere grati finish. I was able to tell them What I was looking for and they were both knowledgeable about the vehicles. I wanted to express my sincere gratitude for the outstanding service Mohamed, Youseff, and the financing manger provided during my recent car purchase. Your professionalism, knowledge, and friendly demeanor made the entire process smooth and enjoyable. I truly appreciate the time you all took to understand my needs and guide me through the various options available. Your patience in answering my questions and addressing any concerns demonstrated a level of customer care that exceeded my expectations. The attention to detail and commitment to ensuring customer satisfaction did not go unnoticed. I am thrilled with my new car and confident that I made the right choice with your assistance. Thank you once again for your exceptional service. I will not hesitate to recommend your dealership and, specifically, you all expertise to friends and family in the future. Best regards, Omar Hopkins More

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Every thing was good and i appreciate Miki Djurkovich he is the best person he was helped us for the best choice is the best person he was helped us for the best choice More

by sara.rezaei1391 Verified Customer Verified Customer

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this dealership has a great selection and variety of vehicles. friendly staff who want to help! vehicles. friendly staff who want to help! More

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Mohamad seemed nice enough. He was busy at the time so I was handed off to Katie who was super great and I give her 5 stars easy. :) I'm giving Mo 4 stars because I don't want t He was busy at the time so I was handed off to Katie who was super great and I give her 5 stars easy. :) I'm giving Mo 4 stars because I don't want to give a misleading low score, but I can't say 5 stars either, since I just don't know. Nidal upsold me on some stuff, but I appreciated his willingness to not only take the time to explain things but stay very late because of it. He worked with me to customize some post-car-sale options that I didn't realize they even did, since this was my first experience purchasing a vehicle at a standard dealership (as opposed to Carmax). The dealership was nice. Clean, attentive, didn't have to wait very long. The on-site vehicle options are decent. My transaction took a long time, but that's because I was the bottleneck for the pace, since I'm a slow person. At some points they tried to avoid getting into the specifics of where all the numbers were coming from on the total price of the vehicle. It's not an offensive practice, some customers are very stupid when it comes to numbers and how they relate to value, so I understand the practice because they're trying to avoid someone trying to save a penny and end up with a worse deal. It was a minor inconvenience at worst. I had to call 3 times to get someone though, when I had to go back to the dealership to finish the transaction. The first two calls either dropped or the receptionist hung up on me, but I'm giving them the benefit of a doubt to assume the connection just dropped. The car I bought was a higher cost than a comparable model than one I had been considering from Carmax. In fact, it was also a color I wasn't as interested in. So why'd I pick Toyota? 1. I bought into Katey in particular, but 2. and at least as importantly, they have CRAZY insurance/warranty packages. They're expensive, but as someone who plans to have this car for a while, and use it regularly, it's an investment worth making. It's a very nice feeling to walk out of a dealership with a used vehicle and not have to worry at all about whether they missed anything in their quality inspections. Overall I'm happy about my purchase, and they'll totally be one of the first dealerships I go to the next time I'm in the market for one. I was originally gonna give them a 4/5 for some combination of how I feel about the overall price I walked out with and the questionable front desk phone calls, but decided to do 5 stars because ultimately they exercised normal sales practices and nothing underhanded, took the info I gave them about what I was in the market for and delivered a satisfying choice for me to make, and had very positive attitudes throughout our whole encounter. And high value prices but within reason for the amount of value that gets you. I never got any impression of disdain or condescension or impatience or shady practices from them. :) More

by DJ Not A Panda Verified Customer Verified Customer

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