Nigel Pickford | Page 6

The dealership is excellent. The facilities are real nice and the personnel are friendly and professional. My salesperson, Madison , was outstanding. She make every effort to get The facilities are real nice and the personnel are friendly and professional. My salesperson, Madison , was outstanding. She make every effort to get me into the car I wanted. More

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I really really liked the salesman Drew. He helped us find the perfect car. He was very, very helpful without being pushy. Kudos to him. However the mechanic department is not very impr He helped us find the perfect car. He was very, very helpful without being pushy. Kudos to him. However the mechanic department is not very impressive. They diagnosed the check engine light as a knock sensor on Saturday as we sealed the deal on the car and promised to fix it. It was to be done Monday or Tuesday. I recieved a photo text with the car on the lift being fixed. However, on Wednesday when we called the mechanic said he'd never seen it till Wednesday. ??? I finally got the car Thursday evening. But, Friday morning the check engine came on again. It's not fixed. I'm not happy. I love the car . I just wanted it fixed. More

by LINDAGANZEL Verified Customer Verified Customer

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This was my second lease with Corwin Toyota. I couldn’t be happier. I love that they can get me in and out with my car in a few hours at most. Other purchases, or leases I have made took all day I couldn’t be happier. I love that they can get me in and out with my car in a few hours at most. Other purchases, or leases I have made took all day. Everybody is super helpful and considerate. This will not be my last car with them. More

by GARYPICKFORD Verified Customer Verified Customer

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They are friendly and courteous and answered all questions appreciate everything done will recommend them to anyone thanks for e questions appreciate everything done will recommend them to anyone thanks for e More

by CRAIGKOPPIT1954 Verified Customer Verified Customer

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They were very understanding and patient with me as i had taken a big leap here in leasing a brand new vehicle as i had not done before and had added extras putting myself way up over my budget and so both t taken a big leap here in leasing a brand new vehicle as i had not done before and had added extras putting myself way up over my budget and so both the salesman and financial advisor was very understanding and helped me to get back to budget that i could work with. More

by BUSINESSMAN_FAMILYMAN Verified Customer Verified Customer

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Madison sold me my Kia Optima and I absolutely loved how she walked me through the buying process. She made me feel heard and I felt confident in my decision!! she walked me through the buying process. She made me feel heard and I felt confident in my decision!! More

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Worked great into finding the right options for me, great communication! Appreciated the help, and had various drinks to have during wait times. communication! Appreciated the help, and had various drinks to have during wait times. More

by EMILY.COOK4 Verified Customer Verified Customer

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The facilities are very nice, and the floor desks for the sales assistants are a comfortable spot for negotiating and going over the deals. Overall, great service. sales assistants are a comfortable spot for negotiating and going over the deals. Overall, great service. More

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This honestly was the most difficult vehicle purchase I have ever encountered. Just from the very beginning. if this wasn’t the vehicle my fiancé truly liked I probably would’ve of just walked away. We bou have ever encountered. Just from the very beginning. if this wasn’t the vehicle my fiancé truly liked I probably would’ve of just walked away. We bought this vehicle dealing with a very difficult general sales manager. He was rude and very stand-offish to myself and my fiancé. After the fact they agreed to fix a few things on the vehicle the communication again was horrible. We took the vehicle in waiting for a call to pick it up ended up waited an extra day to receive our vehicle back after not knowing which company they sent the wheels off to be resurfaced at. We had to call multiple times to have the service department tell us they had no idea what was going on. After another call then was told to contact our sales representative that had the day off. Just a very bad experience and to be honest it wasn’t our sales person’s fault at all this was on the Salesmanager and the service department. I’ve worked for a few dealerships and thought I’ve seen a lot over the past 10-12 years but this experience has taken the cake on everything I’ve seen. I truly hope this was just a one time experience but from the sounds of it when we brought it up to a few employees it doesn’t sound like it. On a positive note our salesman was very professional and apologized multiple times. Hopefully someone from the Corwin group comes across this review and can definitely reevaluate the management they have at the Bellevue store. More

by Juatin Verified Customer Verified Customer

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Very kind and helpful staff at Corwin. I would likely buy a new Avalon if they still made them . I don't care for the car replacing the Avalon. I so appreciate your dealership and recommen I would likely buy a new Avalon if they still made them . I don't care for the car replacing the Avalon. I so appreciate your dealership and recommend you to others. Thank you !!!!! More

by JEANTROXELL Verified Customer Verified Customer

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