The employees are friendly, but the quality of service
isn't great. They also try to nickle and dime you with filter replacements every visit and the uncharge is ridiculous.
isn't great. They also try to nickle and dime you with filter replacements every visit and the uncharge is ridiculous.
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by ekirschn
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2024 -
Seattle Jeep responded
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.
David Granger
General Manager
david@seattleautofamily.com
I got an appointment quickly.
Noah handled things efficiently and professionally The repair was done properly
Noah handled things efficiently and professionally The repair was done properly
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by Steve
Verified Customer
Verified Customer
Service Price Transparency
Dropped my car off for a quick line oil change.
Deferred multiple recommendations, costly but not urgent. E.g Brake light change could be $80. I asked if it was a halogen bulb. No, but these. Bulbs
Deferred multiple recommendations, costly but not urgent. E.g Brake light change could be $80. I asked if it was a halogen bulb. No, but these. Bulbs can be expensive I’m told.) After driving the car a few miles, pulled into a parking lot where my coolant was pouring out the bottom. Haven’t had this issue ever. A bit of a coincidence. Called and left a message, but no return call. Returned the next biz day and was told I need to return for a diagnostic. Odd isn’t it?
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by CHRISAMERA
Verified Customer
Verified Customer
Service Price Transparency
May 02, 2024 -
Seattle Jeep responded
Hi, we regret to hear that you had this experience with us. Here at Seattle Jeep, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager to discuss ways we can better serve you in the future.
David Granger
General Manager
david@seattleautofamily.com
Noah was incredibly accommodating in trying to figure out
the mystery battery drain that happened in my Jeep. Though it still remains a mystery what happened, Noah’s assistance in getting everything checked
the mystery battery drain that happened in my Jeep. Though it still remains a mystery what happened, Noah’s assistance in getting everything checked out was very appreciated.
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by colinfecho25
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2024 -
Seattle Jeep responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help!
David Granger
General Manager
david@seattleautofamily.com
Seattle Jeep has quality service and they always get the
job done in a timely fashion.
job done in a timely fashion.
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by MERONTHEMODEL23
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2024 -
Seattle Jeep responded
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
David Granger
General Manager
david@seattleautofamily.com
Noah was great at quickly getting me helped and
communicating clearly about the work to be done and provided me with a quote for my next visit.
communicating clearly about the work to be done and provided me with a quote for my next visit.
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by alyssalschul
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2024 -
Seattle Jeep responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care!
David Granger
General Manager
david@seattleautofamily.com
The staff is what makes the dealership the work.
I keep taking my business here.
I keep taking my business here.
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by jdrenguis
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Seattle Jeep responded
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Service department is always very helpful.
Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of ser
Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of service was on it and got it solved quick. Another time I was in for an all-dayer, lots of thing to get done. Service advisors (Eliza and Sage) were really super about making sure it was all done timely, but not rushed. Have worked with Noah many times, enough to be on a first name basis. I am really happy with them all, advisors and mechanics.
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by Geoff7272000
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Seattle Jeep responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
David Granger
General Manager
david@seattleautofamily.com
Excellent service.
I serviced via fast lane, and speedy it was. Immediately facilitated drop-off followed by a seamless pickup.
I serviced via fast lane, and speedy it was. Immediately facilitated drop-off followed by a seamless pickup.
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by grant31
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Seattle Jeep responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
great communication.
fast movement and very willing to help when I needed or asked for it
fast movement and very willing to help when I needed or asked for it
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by NICOLEBACZUK
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Seattle Jeep responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
David Granger
General Manager
david@seattleautofamily.com