Noah M.
Noah M. at Seattle Jeep

Noah M.

Service Advisor

Seattle Jeep

13733 Aurora Ave N
Seattle, WA 98133

4.9
165 Reviews
4.9

165 Reviews

Write a Review

Dealership Experience

6 yrs, 4 mos

165 Reviews of Noah M.

May 17, 2024

Dealership Rating
Employee Rating

The employees are friendly, but the quality of service isn't great. They also try to nickle and dime you with filter replacements every visit and the uncharge is ridiculous. More

by ekirschn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Seattle Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

May 14, 2024

Dealership Rating
Employee Rating

I got an appointment quickly. Noah handled things efficiently and professionally The repair was done properly More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2024

Dealership Rating
Employee Rating

Dropped my car off for a quick line oil change. Deferred multiple recommendations, costly but not urgent. E.g Brake light change could be $80. I asked if it was a halogen bulb. No, but these. Bulbs More

by CHRISAMERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: George C.

May 02, 2024

Seattle Jeep responded

Hi, we regret to hear that you had this experience with us. Here at Seattle Jeep, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager to discuss ways we can better serve you in the future. David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

Noah was incredibly accommodating in trying to figure out the mystery battery drain that happened in my Jeep. Though it still remains a mystery what happened, Noah’s assistance in getting everything checked More

by colinfecho25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

Seattle Jeep has quality service and they always get the job done in a timely fashion. More

by MERONTHEMODEL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

April 24, 2024

Dealership Rating
Employee Rating

Noah was great at quickly getting me helped and communicating clearly about the work to be done and provided me with a quote for my next visit. More

by alyssalschul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

April 20, 2024

Dealership Rating
Employee Rating

The staff is what makes the dealership the work. I keep taking my business here. More

by jdrenguis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Seattle Jeep responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 20, 2024

Dealership Rating
Employee Rating

Service department is always very helpful. Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of ser More

by Geoff7272000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James G., Eliza S., Sage E.

Apr 21, 2024

Seattle Jeep responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care! David Granger General Manager david@seattleautofamily.com

April 20, 2024

Dealership Rating
Employee Rating

Excellent service. I serviced via fast lane, and speedy it was. Immediately facilitated drop-off followed by a seamless pickup. More

by grant31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Seattle Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 19, 2024

Dealership Rating
Employee Rating

great communication. fast movement and very willing to help when I needed or asked for it More

by NICOLEBACZUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Seattle Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! David Granger General Manager david@seattleautofamily.com

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