Noah Rowe
Noah Rowe at Jim Ellis Cadillac
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Noah Rowe | Page 2

Service Advisor

Jim Ellis Cadillac

5880 Peachtree Blvd.
Atlanta, GA 30341

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4.5
107 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

5 yrs, 8 mos

4.5

107 Reviews

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107 Reviews of Noah Rowe

March 30, 2023

Dealership Rating
Employee Rating

Most likely one of the Best in entire Automotive Industry - Worldwide!! Traveled quite extensively throughout my lifetime, personally as well professionally. Had lots of interactions and very indepth experie More

by S. E A L. of Killer Branding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Warren, Tate Chesser, Hamid Nadimi, Reggie Perry , Brent Kleen, Quinton Manston *****

Apr 03, 2023

Jim Ellis Cadillac responded

Wow, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Cadillac!

March 29, 2023

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Super accommodating! Noah’s customer service was impeccable. Walked in frustrated and walked away relieved. Very impressed! More

by Kristinbll
Service Price Transparency
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Recommend Dealer
Yes
Apr 03, 2023

Jim Ellis Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience!

March 20, 2023

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poor quality control. car left with more problems than came in with. they said the fix was to change transmission fluid. I left with transmission acting funny, so I too More

by pickers_rattan.0v
Service Price Transparency
Workmanship
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Recommend Dealer
No
Mar 21, 2023

Jim Ellis Cadillac responded

Thank you for taking the time to let us know about your experience. We sincerely apologize that it fell so far below our standards. Please reach out to our Service Director at your earliest convenience to discuss this further. Quinton Manston- 678-259-0523.

March 13, 2023

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Communication is bad they don’t care about certain customers! I still haven’t got a call back yet been waiting 4 weeks to get my vehicle repaired More

by Kingdavid701
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Recommend Dealer
No
Mar 14, 2023

Jim Ellis Cadillac responded

David, We sincerely apologize your experience has fallen so far below our standards. I'm going back through the correspondence we've had with you over the last month, and I do see where you reached out with concerns following your visit. It looks like Christie and Noah both reached out on 3/1, and I am following up with them now to see where they remember leaving off the conversations. Either way, please expect a call today to resolve this for you. Again, we sincerely apologize for the lack in communication. We will certainly use this as a training tool to better our processes moving forward.

March 13, 2023

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I was able to schedule a next day appointment to get my car serviced. All the repairs were completed within reasonable time and more importantly the staff is very friendly and courteous More

by Khatib.b
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2023

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

March 09, 2023

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I live in Kissimmee, Fla. I get my medical care in Atlanta, Ga. at Emory. I had a bone marrow transplant I had MDS. Beginning Phase of Luchemia.. I say that to say this they More

by Gilbert S. Resnick
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristin Buffington

Mar 12, 2023

Jim Ellis Cadillac responded

Gilbert, Thank you so much for taking the time to let us know how we did. We're thrilled that your experience exceeded your expectations! We want all of our clients to have a comfortable and stress free experience with us. We look forward to servicing your vehicle again in the future and send you all of our well wishes and positive energy in your health journey. Have a wonderful day!

March 03, 2023

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Very pleased with the way Jim Ellis Cadillac does business. Noah always goes above beyond to help More

by Weyman.waits
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Recommend Dealer
Yes
Mar 12, 2023

Jim Ellis Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out!

March 03, 2023

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No complaints. Service was as to be expected. Vehicle is running like brand new. Thank you More

by Lindamiller1718
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Service Communication
Recommend Dealer
Yes
Mar 12, 2023

Jim Ellis Cadillac responded

Thank you for taking the time to let us know about your experience!

March 02, 2023

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Employee Rating

Noah was great and patient I had issues with my card and he waited for me to get them figured out. More

by Crystaltyson16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 06, 2023

Jim Ellis Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us!

March 01, 2023

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Employee Rating

The detailer (Fred) did a great job washing my car & the advisor helped me attend to my tires at Discount Tires More

by Krpledger77
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Detailer (Fred) M)

Mar 04, 2023

Jim Ellis Cadillac responded

Hi there! We're so happy we were able to help you out!

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