Noelle Duquette | Page 4

Mohawk is the best! I just totaled my Honda Civic, and after a week of driving a Ford Fiesta (first world torture) I couldn't take it anymore. On the night of 8/17/16 I I just totaled my Honda Civic, and after a week of driving a Ford Fiesta (first world torture) I couldn't take it anymore. On the night of 8/17/16 I called Mohawk to make an appointment with Cam for the next day and I drove away with a CRV that afternoon. Cam and Trish as always were friendly, fun and professional. I had come in a few months back and I wasn't yet ready to purchase. However, they made me feel comfortable and not pressured so I knew when I was ready I would buy a car from them. Cam made sure I was happy with everything and Jake helped me set up my bluetooth so I was all set before I left the lot. Everyone here was awesome! Although my Civic was totaled and I didn't get repairs done at the collision center this was my 3rd incident this year at the collision center. I can't tell you how awesome these people are. The first time was in the winter when I driving 1.5hrs to work and a deer ran into the side of my vehicle on the way to work. I called and went to the center that afternoon. Patti made me feel like I had nothing to worry about because they would take care of everything, send state farm the estimate, and I could pick up and drop of my hertz rental right on site. She was incredible. The next time I was rear-ended in a parking lot and I simply walked in and Noelle helped me with an estimate on the spot so I didn't have to make an extra trip. Finally, when my vehicle was totaled they sent the estimate the same day of drop off and I could see it when I logged into my SF account. I also had the pleasure of working with Noelle on that visit. The last thing anyone wants to do when they crash their car is stress about repairs. The collision team made life super easy and I wasn't worried about anything. Seriously guys, you're all amazing! Thank you so much! More

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Stress relievers!!!! I bought my first Honda Odyssey Jan 2015. Our sales lady was Jenn and she was so helpful getting us in a van to fit my family. March 1, 2016 my 1 year I bought my first Honda Odyssey Jan 2015. Our sales lady was Jenn and she was so helpful getting us in a van to fit my family. March 1, 2016 my 1 year old van was hit and totaled by someone making a left turn into me. 100% not my fault. The insurance company was making the process extremely hard for me to get rid on my van and no guidance in getting a new one. They also said I had a $5-6K difference between my van worth and my loan that I would be responsible for. I called Jen and told her what happened. She was so helpful and with the help of Nick, we found out my loan company had GAP insurance and I would have nothing to roll over into my new payment. I picked up my new van in less than 24 hours with a lower APR, lower payments, and a better model. I am extremely grateful to them. They allowed me to breathe for the first time since the accident. Patti and Noelle in the collision center were also extremely comforting while waiting for insurance company to inspect the damage. They also called me when the insurance company wanted to pick up my van before I had a chance to clean it out. More

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Excellent Customer Service I recently purchased a certified pre-owned 2014 Honda Civic LX from Mohawk Honda and was very impressed at the exceptional customer service. Everyone I recently purchased a certified pre-owned 2014 Honda Civic LX from Mohawk Honda and was very impressed at the exceptional customer service. Everyone was positive and friendly and really did go out of their way to please us. Mike Martin was very accommodating as was everyone at the dealership. My thanks to Mike, Brad and Nick Bonarrigo for working to reach my price. Great dealership. More

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So Impressed!! Just wanted to say thank you so very much!! My brand New Honda Fit was involved in a hit and run after having it for 2 weeks. I was devastated...went Just wanted to say thank you so very much!! My brand New Honda Fit was involved in a hit and run after having it for 2 weeks. I was devastated...went to see my sales consultant Lindsey Haraden, she came to the rescue....brought me to Noelle Viscariello's office....and from there got the process started. Noelle is a very professional and caring person. She was wonderful helping me with this process!! My Honda Fit looks absolutely perfect!!!! It went in with a huge dent and scrapes....a decent amount of damage....and came back to me looking like brand new!!!!! Unbelievable Job!!!!!!!! The body shop is amazing, as is the whole dealership! VERY IMPRESSED!!!! More

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