Nori Wilhelm | Page 3

Although we didn't purchase a vehicle, Nori Wilhelm, client advisor, was exceptionally helpful, patient, and knowledgeable. She is an asset to Toyota. L. Mora client advisor, was exceptionally helpful, patient, and knowledgeable. She is an asset to Toyota. L. Mora More

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Nori Wilhelm Nori was the best!! I have been buying cars for 28 years and she was amazing. If you are looking for a easy painless car buying experience go see he Nori was the best!! I have been buying cars for 28 years and she was amazing. If you are looking for a easy painless car buying experience go see her More

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smooth accomedations helped in every possible way to accommodate me in a timely manner....and has very pleasant nature.......her follow up calls were helpful .....and she helped in every possible way to accommodate me in a timely manner....and has very pleasant nature.......her follow up calls were helpful .....and she made getting in touch with her easy if i had any questions.. More

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DCH= Don't Come Here Most people don't understand that DCH is an acronym for "Don't Come Here". They are unscrupulous liers, cheaters, and ne'er-do-wells. The management Most people don't understand that DCH is an acronym for "Don't Come Here". They are unscrupulous liers, cheaters, and ne'er-do-wells. The management team are nothing but predators. I will NEVER do business with them again. After many years of loyal patronage, I was treated as if I never did business with them before. I was ripped off by, their manager, Matt Mongiello. Do yourself a favor and BYPASS this xxxxhole....go to Sansone in Woodbridge, NJ. Trust me...it's worth the trip. In fact, two of my friends and one client have gone to Sansone...to purchase vehicles, based on my recommendation. Remember: DCH= Don't Come Here. More

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Excellent and Easy Buying Process Very happy with the complete experience at DCH Freehold Toyota Toyota. I hadn’t bought a car from here since 2012 but Nori’s honesty and knowledge mad Very happy with the complete experience at DCH Freehold Toyota Toyota. I hadn’t bought a car from here since 2012 but Nori’s honesty and knowledge made it an easy decision for me. More

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They sold me certified 2015 camry with painted bumper Nori sales lady and the whole team, should work in a small dealer to learn how to be honest and to keep their promises to the customers. Nori, sold Nori sales lady and the whole team, should work in a small dealer to learn how to be honest and to keep their promises to the customers. Nori, sold me a certified 2015 Camry and she never disclosed that the rear bumper is painted, for sure i am not sure if they replaced the whole bumper or repainted the old one and what the reason of that? When i asked her, she said yes and they have the reason to not disclose any repairs if its coast less than $500!!! If i will go to the dealer asking for a new bumper and paint how much will coast? Second i got my car with 12k miles warranty, one week later went back to them because i heard noise from the heating vents when i turn the heat, back on march 2019. With only 5 minutes test drives they wasn’t able to figure out the reason. From two weeks when the cold weather is back and i turned on the heat, i got the same noise, i went back they figured out the heat motor blower need to be replaced with $450 and they declined to change it for free, because i had more than 12k now on my car. Third, on the first visit also, i complained that i am having like a tapping noise from the end of my car, also they didn’t get it when i went there. In my last visit the technician checked my car and said the noise coming from the tension bar clip for my trunk and its damaged, now i figured out that my car was in an accident before they sell it to me. How come a camry 2015 with almost 66000k now and has all these problems. They’re are the worst place. Nori sales lady and the whole team, should work in a small dealer to learn how to be honest and to keep their promises to the customers. Nori, sold me a certified 2015 Camry and she never disclosed that the rear bumper is painted, for sure i am not sure if they replaced the whole bumper or repainted the old one and what the reason of that? When i asked her, she said yes and they have the reason to not disclose any repairs if its coast less than $500!!! If i will go to the dealer asking for a new bumper and paint how much will coast? Second i got my car with 12k miles warranty, one week later went back to them because i heard noise from the heating vents when i turn the heat, back on march 2019. With only 5 minutes test drives they wasn’t able to figure out the reason. From two weeks when the cold weather is back and i turned on the heat, i got the same noise, i went back they figured out the heat motor blower need to be replaced with $450 and they declined to change it for free, because i had more than 12k now on my car. Third, on the first visit also, i complained that i am having like a tapping noise from the end of my car, also they didn’t get it when i went there. In my last visit the technician checked my car and said the noise coming from the tension bar clip for my trunk and its damaged, now i figured out that my car was in an accident before they sell it to me. How come a camry 2015 with almost 66000k now and has all these problems. They’re are the worst place. More

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without Nori Wilhelm ,s help I can’t get that car . She is very helpful and nice with client From beginning to end she did her best I appreciate her helping Thank you very much Nori I am really very is very helpful and nice with client From beginning to end she did her best I appreciate her helping Thank you very much Nori I am really very glad to meet you More

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Very friendly and efficient service department The service department is top notch. Been coming here for 4 years and am pleased with their expertise and the way they deal with the customers. I came The service department is top notch. Been coming here for 4 years and am pleased with their expertise and the way they deal with the customers. I came in for a recall notice for a software update and an oil change. While doing the software update they also do an overall check and found an issue which was actually covered under the extended warranty I got when I bought my used car there back in 2015. I was relieved they found the issue and very happy they were able to fix it the same day for only a small deductible. I waited for the work in the lobby and was updated every so often. Very customer oriented. I didn't know about the reviews when I bought my car but would have given a 5 star for my experience with Nori. More

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Honest and Easy This is our second time buying a car from DCH Freehold Toyota. What a simple and honest experience we've had here twice. This is the only dealership This is our second time buying a car from DCH Freehold Toyota. What a simple and honest experience we've had here twice. This is the only dealership where I could relax without being paranoid of being deceived. They are honest, straightforward and completely upfront about costs, fees, financing options, etc. What you see is what you get, and more importantly, what they say is what they offer. I highly recommend this dealership to anyone looking to purchase either a new or used car. They are fantastic !!! More

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Excellent Value had a great experience with purchasing a pre owned Toyota Camry, that was priced better than most other dealers in area. Was able to find what I need had a great experience with purchasing a pre owned Toyota Camry, that was priced better than most other dealers in area. Was able to find what I needed and got sound advice from the person that helped me. More

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