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Norm Faller
Norm Faller | Page 4
Service Manager
Capistrano Volkswagen
32922 Valle Road
San Juan Capistrano, CA 92675
41 Reviews
Languages Spoken
English
41 Reviews
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41 Reviews of Norm Faller
October 14, 2020
They took great care of me they reminded me of my appointment and confirmed it with me they were super helpful they even washed my car appointment and confirmed it with me they were super helpful they even washed my car More
by AMYWILL3333
Verified CustomerOther Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
October 07, 2020
Corrected the problem professionally and much quicker than anticipated. Made sure we had a ride home and kept us well informed on the diagnosis and progress of repair. Very happy with all. than anticipated. Made sure we had a ride home and kept us well informed on the diagnosis and progress of repair. Very happy with all. More
by MERIWED
Other Employees Tagged: Arlen Mack
September 23, 2020
Absolutely the Best Guest Care, Ever! Scheduled a Bright & Early appointment, nevertheless welcomed with Smiles and an eager to help demeanor. The Guest Services here go Above & Beyond normal protocol. Not & Early appointment, nevertheless welcomed with Smiles and an eager to help demeanor. The Guest Services here go Above & Beyond normal protocol. Not having any Car-expertise under My belt, I always have questions (Many, annoying questions), however, I never feel anything but sincere answers from them. BRAD, YOU are awesome. Thank you very much! Be back soon to buy some new tires♡ More
by KSONGXXOO
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
September 17, 2020
This is absolutely the best dealership in the west everything gets done right the first time and everybody’s smiling and happy so this is the only place I will take my car to and I’ll refer all my fri everything gets done right the first time and everybody’s smiling and happy so this is the only place I will take my car to and I’ll refer all my friends to this place More
by JOHNBLOCHJENSEN
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
September 03, 2020
Your staff are always happy to see me, even when it’s a minor issue. It’s a treat to visit because I always leave with a freshly washed car. If I’m waiting, someone always gives me an update on the work. W minor issue. It’s a treat to visit because I always leave with a freshly washed car. If I’m waiting, someone always gives me an update on the work. When the car is in for its annual servicing, they always produce a video to show the work. I’ve been very pleased with the people, the work and the location dealership. More
by OHSUSU
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
July 16, 2020
I’m so happy with the service I have in Volkswagen they are so professional and willing to help their customers, they service my car less than 2 hours I’m definitely going to recommend them to my family an are so professional and willing to help their customers, they service my car less than 2 hours I’m definitely going to recommend them to my family and friends thanks so much. More
by FAYEYAZDI
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack, Andrey Semenyuta
July 10, 2020
Great job They did a great job. The work was done fast and efficient. I would defiantly go back. I would take any of our cars back for work. They did a great job. The work was done fast and efficient. I would defiantly go back. I would take any of our cars back for work. More
by tbright1
June 24, 2020
Fantastic This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . More
by JOHNBLOCHJENSEN
Other Employees Tagged: Gary Willenborg, Cory Goodman, Miles Brandon, Brad Johnson, Glenn Haylings, Harry Haber, Eric Reed , Fred Evans, Arlen Mack
April 27, 2020
Always a fair and very friendly environment. Service team is top notch and would highly recommend to any one looking to have their Volkswagen serviced. is top notch and would highly recommend to any one looking to have their Volkswagen serviced. More
by RC1231969
Other Employees Tagged: Brad Johnson , Fred Evans
April 09, 2020
Excellent service, efficient friendly and they kept me updated with videos and text messages which was really nice. They also doing a wonderful job with social distancing. updated with videos and text messages which was really nice. They also doing a wonderful job with social distancing. More
by ardeshirjey
Other Employees Tagged: Cory Goodman , Jeff, Caleb
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