Norm Frenette | Page 5

Non pushy salesman. Manager, Norm was especially up front Glenn was fabulous. He made everything happen smoothly and was patient and helpful. Norm was up front and very friendly. I NEVER felt pressured. I was Glenn was fabulous. He made everything happen smoothly and was patient and helpful. Norm was up front and very friendly. I NEVER felt pressured. I was told inside of 1.5 Touring Accord was IDENTICAL to 2.0 Touring Accord. This was Not the case. The 2.0 had the Push Button Gear selector and the 1.5 had the Normal Stick Gear selector. This would probably not made a difference in my selection but it was a little shocking on the way to sign deal and pick up car I was describing car to my brother and I mentioned the info I was given by Glenn and Norm regarding the button gear selector and when I get in Car with brother it has a Stick Gear selector. I was a little perturbed. But, overall it was an easy experience. More

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Professional I was in a hurry to pick out a new car and everyone at the dealership did their best to make the turn around quick and easy. Professional and efficien I was in a hurry to pick out a new car and everyone at the dealership did their best to make the turn around quick and easy. Professional and efficient staff. More

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New owner of a 2015 CPO Accord! Had a great experience at this dealership. Professional staff. Next time your in the market for a new or used vechicle. Make sure you stop here first! Had a great experience at this dealership. Professional staff. Next time your in the market for a new or used vechicle. Make sure you stop here first! More

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No Pressure Sales! Ed Blauvelt took great care of me at Curtis Ryan. The sales process was thoroughly explained as were all terms and conditions of my purchase. He was Ed Blauvelt took great care of me at Curtis Ryan. The sales process was thoroughly explained as were all terms and conditions of my purchase. He was very willing to work with us, but certainly didn’t pressure us. I highly recommend buying from Curtis Ryan Honda! More

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Above and beyond excellent! We had the most wonderful experience with Chris! He went above and beyond to make sure all of our questions were answered and that our needs were met. We had the most wonderful experience with Chris! He went above and beyond to make sure all of our questions were answered and that our needs were met. Chris was extremely knowledgeable and was able to show me many different trim packages until we found the perfect one. We were given a great price and I am in love with my new car! When I arrived to pick up my car (on my birthday) Chris so kindly put a big red bow on the car and balloons! It was so very thoughtful! He really went out of his way to make sure our car buying process was quick and easy! More

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Thorough and friendly The entire sales team I dealt with was very thorough and explained all of my options to me when I first came in. They were very informative and easy t The entire sales team I dealt with was very thorough and explained all of my options to me when I first came in. They were very informative and easy to speak with if I had any questions or needed to make any changes. They were also very transparent throughout the buying process. More

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Excellent Experience I was extremely pleased by the manner in which business was conducted throughout my transaction. Our salesperson Terri Gunger was efficient, knowledg I was extremely pleased by the manner in which business was conducted throughout my transaction. Our salesperson Terri Gunger was efficient, knowledgeable, and friendly. I will do business here again. More

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Courtesy, professional and excellent experience The way a car buying experience should be. Informative, straight forward, and friendly without any pressure. Every individual in every department (man The way a car buying experience should be. Informative, straight forward, and friendly without any pressure. Every individual in every department (management, sales, financing etc.) all took the time answer all of my questions in detail without ever giving me the feeling of being rushed. The extremely professional and friendly atmosphere that Rick Foehrenbach and Ed DeMarseilles must have worked hard to create, was evident from the time we walked in the door, until the time we drove away in our new vehicle. Car buying as it was meant to be. Much thanks More

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Horrible Service Called for a question regarding a refund on (GAP) insurance & this guy Stormin Normin. Was quick to say that he doesn't deal with that. Which all he h Called for a question regarding a refund on (GAP) insurance & this guy Stormin Normin. Was quick to say that he doesn't deal with that. Which all he had to do was pull up my account. But, I guess since it had nothing to do with purchasing a vehicle he doean’t want anything to do with it. Just for that, he Lost my family & friends business! More

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Great car buying experience! I had a great experience at Curtiss Ryan Honda. Sarah and Norm went above and beyond to make sure my car buying experience was very smooth and efficie I had a great experience at Curtiss Ryan Honda. Sarah and Norm went above and beyond to make sure my car buying experience was very smooth and efficient. They were able to put together a great deal for me, and I absolutely love my new car! Thank you so much! More

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