Norm Frenette | Page 5

No Pressure Sales! Ed Blauvelt took great care of me at Curtis Ryan. The sales process was thoroughly explained as were all terms and conditions of my purchase. He was Ed Blauvelt took great care of me at Curtis Ryan. The sales process was thoroughly explained as were all terms and conditions of my purchase. He was very willing to work with us, but certainly didn’t pressure us. I highly recommend buying from Curtis Ryan Honda! More

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Above and beyond excellent! We had the most wonderful experience with Chris! He went above and beyond to make sure all of our questions were answered and that our needs were met. We had the most wonderful experience with Chris! He went above and beyond to make sure all of our questions were answered and that our needs were met. Chris was extremely knowledgeable and was able to show me many different trim packages until we found the perfect one. We were given a great price and I am in love with my new car! When I arrived to pick up my car (on my birthday) Chris so kindly put a big red bow on the car and balloons! It was so very thoughtful! He really went out of his way to make sure our car buying process was quick and easy! More

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Thorough and friendly The entire sales team I dealt with was very thorough and explained all of my options to me when I first came in. They were very informative and easy t The entire sales team I dealt with was very thorough and explained all of my options to me when I first came in. They were very informative and easy to speak with if I had any questions or needed to make any changes. They were also very transparent throughout the buying process. More

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Excellent Experience I was extremely pleased by the manner in which business was conducted throughout my transaction. Our salesperson Terri Gunger was efficient, knowledg I was extremely pleased by the manner in which business was conducted throughout my transaction. Our salesperson Terri Gunger was efficient, knowledgeable, and friendly. I will do business here again. More

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Courtesy, professional and excellent experience The way a car buying experience should be. Informative, straight forward, and friendly without any pressure. Every individual in every department (man The way a car buying experience should be. Informative, straight forward, and friendly without any pressure. Every individual in every department (management, sales, financing etc.) all took the time answer all of my questions in detail without ever giving me the feeling of being rushed. The extremely professional and friendly atmosphere that Rick Foehrenbach and Ed DeMarseilles must have worked hard to create, was evident from the time we walked in the door, until the time we drove away in our new vehicle. Car buying as it was meant to be. Much thanks More

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Horrible Service Called for a question regarding a refund on (GAP) insurance & this guy Stormin Normin. Was quick to say that he doesn't deal with that. Which all he h Called for a question regarding a refund on (GAP) insurance & this guy Stormin Normin. Was quick to say that he doesn't deal with that. Which all he had to do was pull up my account. But, I guess since it had nothing to do with purchasing a vehicle he doean’t want anything to do with it. Just for that, he Lost my family & friends business! More

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Great car buying experience! I had a great experience at Curtiss Ryan Honda. Sarah and Norm went above and beyond to make sure my car buying experience was very smooth and efficie I had a great experience at Curtiss Ryan Honda. Sarah and Norm went above and beyond to make sure my car buying experience was very smooth and efficient. They were able to put together a great deal for me, and I absolutely love my new car! Thank you so much! More

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Great New Car Experience After thoroughly researching the Honda Ridgeline, my family and I visited Curtiss Ryan Honda for a test drive. Joe Riggsbee, our sales consultant, qu After thoroughly researching the Honda Ridgeline, my family and I visited Curtiss Ryan Honda for a test drive. Joe Riggsbee, our sales consultant, quickly had me in the driver's seat. Joe answered all of my questions and provided me with an out the door price very quickly. He is a consummate professional with no high pressure tactics when I said I needed to think about it overnight. I called the next morning and asked about trading in my current car. The trade in process was fast and fair. I said "yes" to the deal on Saturday and picked up my new 2019 Ridgeline the following Wednesday. The delivery process was excellent. Joe walked me through the entire vehicle and even connected my phone and contacts and showed me how to get started with the navigation system. Overall, this was a great new car experience. More

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Simply amazing! Competent, courteous and prosessional. Glenn was more than helpful. Glenn & Norm worked well as a team. Curtiss Ryan Honda has beened addede to my Lea Competent, courteous and prosessional. Glenn was more than helpful. Glenn & Norm worked well as a team. Curtiss Ryan Honda has beened addede to my Lease scrapbook of "treasured memories". More

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Complete knowledge of vehicles Jim did a great job explaining all the new, unfamiliar technologies that came with the car I wanted to lease; he was very tech-savvy and made my learn Jim did a great job explaining all the new, unfamiliar technologies that came with the car I wanted to lease; he was very tech-savvy and made my learning experience that much easier. More

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