Norm Rosen | Page 2

Had service appointment this week. As usual everything was done as needed. Norm took care of me and it's always great to work with him. It's the only place I go! As usual everything was done as needed. Norm took care of me and it's always great to work with him. It's the only place I go! More

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Excellent facility, great service. As always, kudos to Norm Rosen, top service adviser. Thank you. As always, kudos to Norm Rosen, top service adviser. Thank you. More

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Norm my service advidor was great and explained all of the service items are very clearly. the service items are very clearly. More

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Good service! On time and was pretty quick for the once over they give the car. Norm was great and I’d recommend him to anyone. On time and was pretty quick for the once over they give the car. Norm was great and I’d recommend him to anyone. More

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Service excellence and welcoming attitude make Earnhardt an exceptional dealership and a pleasure to do business with. We highly recommend them ! an exceptional dealership and a pleasure to do business with. We highly recommend them ! More

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Excellent Service Advisor. .... highly knowledgeable.... answered all my questions promptly and completely..... I always request Norm when I visit the Service Dept. .... highly knowledgeable.... answered all my questions promptly and completely..... I always request Norm when I visit the Service Dept. More

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Great service department and service advisers very satisfied with the experience. Serviced advisers top notch satisfied with the experience. Serviced advisers top notch More

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Norm Rosen is an outstanding service writer. He is professional, knowledgeable, and updated me on the time to completion. Thanks for great service. He is professional, knowledgeable, and updated me on the time to completion. Thanks for great service. More

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Service is white glove, best in customer service. Norm kept me informed of the progress and exact time frame for completion, in addition to offering available snacks and beverages. Norm kept me informed of the progress and exact time frame for completion, in addition to offering available snacks and beverages. More

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I purchased my 2012 Hyundai Santa Fe from a good friend who purchased it new from Earnhardt Hyundai North Scottsdale in fall of 2011. I continued taking it to Earnhardt's because they take care of it the w who purchased it new from Earnhardt Hyundai North Scottsdale in fall of 2011. I continued taking it to Earnhardt's because they take care of it the way it should be cared for. They are great to work with, are very responsive to any concerns I have regarding my car. Mike Southern was my initial contact but I have worked with other service representatives over past several years and all have been keenly aware of service and work that has been done and what most probable future needs might be. My Service Advisor on my last visit was Justin Shecton and he was right on top of his game and good to work with. I appreciate Earnhardt's because as a Phoenix resident since age 2, I appreciate having "Small town care" and the peace of mind that comes in working with people you trust. More

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