Norm Rosen | Page 3
Service Advisor
Earnhardt Hyundai North Scottsdale
8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260
78 Reviews
Write a Review78 Reviews of Norm Rosen
May 25, 2022
Everything was straightforward and above board. What they said they would do, they did. Norm in service was accommodating and professional. Mike (service mgr.), went overboard to make things right. What they said they would do, they did. Norm in service was accommodating and professional. Mike (service mgr.), went overboard to make things right. They are definitely geared toward the customer. More
Other Employees Tagged: Michael Southern
July 28, 2020
Honest Service Center This store never pushes parts or service you don't need. This is a big deal in todays competitive world. Your service writer and manager are there to This store never pushes parts or service you don't need. This is a big deal in todays competitive world. Your service writer and manager are there to care for you and your vehicle. More
July 03, 2020
Great service Very happy with service at this dealership. Norm is a very professional service rep.... friendly and helpful. Always explains in detail what needs to Very happy with service at this dealership. Norm is a very professional service rep.... friendly and helpful. Always explains in detail what needs to be done and how much it will cost. More
Other Employees Tagged: Paulo Pena
April 19, 2020
I have been a customer of Earnhardt North Scottsdale Hyundai since they opened. I have never been disappointed. Norm Rosen is the best service advisor I have had in over 50 years of car ownership. Tony Hyundai since they opened. I have never been disappointed. Norm Rosen is the best service advisor I have had in over 50 years of car ownership. Tony Femiano is great to deal with. I have bought my last 4 cars with him and plan on another soon. More
Other Employees Tagged: Tony Femiano , James Orosco, Drew Gabler *****
October 06, 2019
Fifth car from Earnhardt Hyundai North Scottsdale Went in for service on my 2019 Santa Fe and ended up leaving later that day with a 2020 Palisade Limited. Jonathan and I talk every time I'm getting m Went in for service on my 2019 Santa Fe and ended up leaving later that day with a 2020 Palisade Limited. Jonathan and I talk every time I'm getting my vehicle and my wife's vehicle serviced and I asked him to take a look at the Palisade since I hadn't seen one in person. Jonathan, Tony, and Ian were able to work out a deal where I got a lower interest rate and kept my payment the same while getting into an amazing vehicle I never thought I could afford. Thanks again, guys! I always refer everyone I know to the Hyundai Brand and this dealership in particular. It is also important to note that the service team is the best in the industry. This is my 19th vehicle so I have had cars serviced at many different places. One of the many reasons I stick with Hyundai is for this service team. I have worked with every single adviser including Michael Southern, the service director, and they are all incredible. More
Other Employees Tagged: Tony Femiano, Ian Parker, Ben Girard, Tom Carroll, Jonathan Gorton , Ricardo Garcia, Dan Six, Michael Southern
March 29, 2019
Easy and pleasant purchase of a new Hyundai Tucson! From beginning to end, the guys here attended to my every need and made the new car buying experience very pleasant. Julian could not have done more f From beginning to end, the guys here attended to my every need and made the new car buying experience very pleasant. Julian could not have done more for me and was very gracious! LOVE my new Hyundai! More
Other Employees Tagged: Julian Foldes, Jim Tonelli , David Bailey, Darin Gordon, Mark Rushford
August 03, 2018
THEY AIM TO PLEASE I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to b I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to be 100% for their customers. Their professional staff always has made themselves available for help and questions. They outdo and out perform any other Car dealers and Auto service I have experienced in the 50+ years I owned vehicles. Its a positive experience from the second you set foot on their premises. More
Other Employees Tagged: Ricardo Garcia, James Orosco, Michael Southern, and all their staff are helpful,professional approachable and very friendly
May 25, 2018
cruise control problem Earnhardt Hyundai found the problem on the first visit and after two visits too Chapman Hyundai where I bought the car they could not. The service wri Earnhardt Hyundai found the problem on the first visit and after two visits too Chapman Hyundai where I bought the car they could not. The service writer at Chapman did not believe I even had a problem. I asked for a loaner car at Chapman Hyundai and was told no . Earnhardt Hyundai offered me a loaner car. No comparison between service departments, Chapman F-, Earnhardt A+ More