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Norman Frantz
Norman Frantz | Page 38
Service Manager
Toyota of Coconut Creek
5201 W Sample Rd
Coconut Creek, FL 33073
446 Reviews
446 Reviews
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446 Reviews of Norman Frantz
February 05, 2020
Kudos to Norman Frantz and Klaus Cobb Outstanding professional service. Treats the customer as a special human being which is so rare these days. Always a pleasure to bring the automobiles Outstanding professional service. Treats the customer as a special human being which is so rare these days. Always a pleasure to bring the automobiles in for service because of the integrity of these gentlemen. Kudos to them. More
by ALANBLACK
Verified Customer
January 28, 2020
Is the best people I ever meet . I go to Al Hendrickson Toyota with a use car and I get out with a new car a Toyota C-HR a wonderful car in every way . The people from there is start to work with me to get Toyota with a use car and I get out with a new car a Toyota C-HR a wonderful car in every way . The people from there is start to work with me to get the car I want and I put a lot off people to work so I can have my dream car I want to thanks special to 2 people there Fernando R and another person who is working with him but I can’t remember his name but I know his family is from Greece . Thank you so much for helping me with everything. More
by BEATRICE.LEVITES
Other Employees Tagged: Chener Petit Louis, Brenden Anghel , Chris Kulazidis, Fernando R
January 24, 2020
Service writer Jarrett I had called Jarrett the day before I brought my car in for service, just to be sure that he would be there. If not, I would wait until he was availa I had called Jarrett the day before I brought my car in for service, just to be sure that he would be there. If not, I would wait until he was available. Jarrett is outstanding!! He goes above and beyond to tell me what my car needs. He does not push service on me that he does not think I need at that time. I have had a few service writers who were extremely pushy in the past. Thankfully they are no longer there. If they were, I would walk past them and go straight to Jarrett. Thank goodness that Toyota has Jarrett! He is the BEST!!!! He always get my car serviced in a timely manner. FYI............I have been an Al Hendrickson Toyota customer for over 25 years, so I have had my share of service writers. The good ones in the past, have either left A.H. Toyota, or have advanced with A.H. Toyota. As long as Jarrett is there, I will continue to be a customer. More
by Retired and Happy
Other Employees Tagged: Jarrett Elder Sr.
January 22, 2020
Service department visit The Service Writer Robert Kopp and the Service Manager Norman Frantz were extremely pleasant and did an excellent job explaining the details of my Ser The Service Writer Robert Kopp and the Service Manager Norman Frantz were extremely pleasant and did an excellent job explaining the details of my Service work I came in for today. I was provided with an complete explanation of what was going to be done on my vehicle today and the Service Manager and Service writer provided me with an excellent experience. More
by Stevesr
Other Employees Tagged: Robert Kopp
January 22, 2020
Awesome. From the time I drive my car up to customer sevice I always get a friendly and warm greeting. Fast and speedy service always. The waiting area is warm and comfortable and check out is very easy sevice I always get a friendly and warm greeting. Fast and speedy service always. The waiting area is warm and comfortable and check out is very easy. More
by tlmoody4
Other Employees Tagged: Mr. Klaus
January 12, 2020
Keep up the good work Very professional and anxious to Keep up the good work Very professional and anxious to help everyone. Best Toyota dealership in the state of Florida. You will always find what yo Keep up the good work Very professional and anxious to help everyone. Best Toyota dealership in the state of Florida. You will always find what you want and what you would be looking for More
by SAMYEHYA12345
Other Employees Tagged: James Daus, Courtney Gayle, Wesley Bonito , Gary Cann, Don D, Davilmar Frantz, Ira G, Dexter Marshall, Fred Mohi
January 09, 2020
Amazing service. Always loved to come and get the best service I could ever imagine. I definitely recommend this to a friend or colleague. Gorgeous dealership service I could ever imagine. I definitely recommend this to a friend or colleague. Gorgeous dealership More
by b.orlov
Other Employees Tagged: Erik C
December 18, 2019
excellent, friendly service Have been doing business with store for years - the entire staff is always the best - they keep you informed of progress as vehicle is being serviced Have been doing business with store for years - the entire staff is always the best - they keep you informed of progress as vehicle is being serviced - would not take my vehicles anywhere else More
by BERT.CORTES
December 14, 2019
Outstanding Service & part repair Brought in my highlander to get a new rear bumper and 3M clear film for top of bumper. Outstanding service from Klaus during check in process and gre Brought in my highlander to get a new rear bumper and 3M clear film for top of bumper. Outstanding service from Klaus during check in process and great work by tech’s. Thanks again team!!!! More
by RICHARD.crooke
Other Employees Tagged: Klaus!!
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