Norman Frantz | Page 38

Service writer Jarrett I had called Jarrett the day before I brought my car in for service, just to be sure that he would be there. If not, I would wait until he was availa I had called Jarrett the day before I brought my car in for service, just to be sure that he would be there. If not, I would wait until he was available. Jarrett is outstanding!! He goes above and beyond to tell me what my car needs. He does not push service on me that he does not think I need at that time. I have had a few service writers who were extremely pushy in the past. Thankfully they are no longer there. If they were, I would walk past them and go straight to Jarrett. Thank goodness that Toyota has Jarrett! He is the BEST!!!! He always get my car serviced in a timely manner. FYI............I have been an Al Hendrickson Toyota customer for over 25 years, so I have had my share of service writers. The good ones in the past, have either left A.H. Toyota, or have advanced with A.H. Toyota. As long as Jarrett is there, I will continue to be a customer. More

by Retired and Happy Verified Customer Verified Customer

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Service department visit The Service Writer Robert Kopp and the Service Manager Norman Frantz were extremely pleasant and did an excellent job explaining the details of my Ser The Service Writer Robert Kopp and the Service Manager Norman Frantz were extremely pleasant and did an excellent job explaining the details of my Service work I came in for today. I was provided with an complete explanation of what was going to be done on my vehicle today and the Service Manager and Service writer provided me with an excellent experience. More

by Stevesr Verified Customer Verified Customer

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Awesome. From the time I drive my car up to customer sevice I always get a friendly and warm greeting. Fast and speedy service always. The waiting area is warm and comfortable and check out is very easy sevice I always get a friendly and warm greeting. Fast and speedy service always. The waiting area is warm and comfortable and check out is very easy. More

by tlmoody4 Verified Customer Verified Customer

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Keep up the good work Very professional and anxious to Keep up the good work Very professional and anxious to help everyone. Best Toyota dealership in the state of Florida. You will always find what yo Keep up the good work Very professional and anxious to help everyone. Best Toyota dealership in the state of Florida. You will always find what you want and what you would be looking for More

by SAMYEHYA12345 Verified Customer Verified Customer

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Amazing service. Always loved to come and get the best service I could ever imagine. I definitely recommend this to a friend or colleague. Gorgeous dealership service I could ever imagine. I definitely recommend this to a friend or colleague. Gorgeous dealership More

by b.orlov Verified Customer Verified Customer

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Very happy when I called on Saturday and got an appointment the next day for service. Norman Frantz was great to talk too and everything went smoothly. appointment the next day for service. Norman Frantz was great to talk too and everything went smoothly. More

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excellent, friendly service Have been doing business with store for years - the entire staff is always the best - they keep you informed of progress as vehicle is being serviced Have been doing business with store for years - the entire staff is always the best - they keep you informed of progress as vehicle is being serviced - would not take my vehicles anywhere else More

by BERT.CORTES Verified Customer Verified Customer

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Outstanding Service & part repair Brought in my highlander to get a new rear bumper and 3M clear film for top of bumper. Outstanding service from Klaus during check in process and gre Brought in my highlander to get a new rear bumper and 3M clear film for top of bumper. Outstanding service from Klaus during check in process and great work by tech’s. Thanks again team!!!! More

by RICHARD.crooke Verified Customer Verified Customer

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5k service They have a great team very welcoming and understanding. Very fast in and out service. Great with keeping you up to date with your vehicle. They have a great team very welcoming and understanding. Very fast in and out service. Great with keeping you up to date with your vehicle. More

by acostamonalisa Verified Customer Verified Customer

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Great service and professional service employees . Always complete the maintenance quickly . I never had a problem with any job not being completed and done correctly complete the maintenance quickly . I never had a problem with any job not being completed and done correctly More

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