Norman Frantz

I came to get a diagnostic of what’s wrong with my car. They let me know that there was something wrong with the tire and I bought the tire then they told me my transmission is bad and then I need to chang They let me know that there was something wrong with the tire and I bought the tire then they told me my transmission is bad and then I need to change it and it’s going to be $15,000 when I got there to pick up my car I asked for the report of what was wrong with my transmission they said we don’t have a report but yet they put in my paper that I denied getting a new transmission, but they couldn’t tell me what was wrong with my transmission. I asked again. Can someone tell me what is wrong and they said oh someone drove it and they heard a noise and that’s how they know so they expected me because they heard a noise no feather explanation to spend $15,000 or trade my car. I need to know what’s wrong but no one there could tell me and still I had to pay for a diagnostic. More

by SHAQUI79 Verified Customer Verified Customer

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My repair was understood and done very quickly and individual was very professional and took very good care of us individual was very professional and took very good care of us More

by grantmsavage Verified Customer Verified Customer

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They are very good people with very organized and systematic system and fair price. Good job indeed. systematic system and fair price. Good job indeed. More

by mugahidns1 Verified Customer Verified Customer

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Great service and great experience! I love the video reviews by the technitians. Thank you Henry, Norman, and the whole Team! I love the video reviews by the technitians. Thank you Henry, Norman, and the whole Team! More

by JUANPINA68 Verified Customer Verified Customer

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Fast and professional service. I was treated like a VIP. I would highly recommended to others. I was treated like a VIP. I would highly recommended to others. More

by Myseason4sure Verified Customer Verified Customer

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Excellent service. Customer service was top class. Team went beyond expectations. Looking forward to to my next visit. Customer service was top class. Team went beyond expectations. Looking forward to to my next visit. More

by CHARLIEROBBIE Verified Customer Verified Customer

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The service is the same always awesome friendly people great vehicle thank you Toyota forever great vehicle thank you Toyota forever More

by beeston9spring Verified Customer Verified Customer

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Great, excellent, helpful. Great customer service people friendly happy. Helpful professional. Helpful. Great team. Convenient. Great customer service people friendly happy. Helpful professional. Helpful. Great team. Convenient. More

by carlos mabsel Verified Customer Verified Customer

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Mr Mcwood and the technician that completed the service were outstanding . A detailed video of the inspection of the car was forwarded to me by the technician. And Mr Mcwood verbally and clearly explained were outstanding . A detailed video of the inspection of the car was forwarded to me by the technician. And Mr Mcwood verbally and clearly explained to me what needed to be done at the time. Overall the service was completed in timely manner with great satisfaction .🙏 More

by STEVENBSENIOR Verified Customer Verified Customer

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The Hendrickson Toyota service was excellent. Thank you so much for help me to fix my car Thank you so much for help me to fix my car More

by Rabralam Verified Customer Verified Customer

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