Norman Johnston | Page 60

A very pleasant experience We dealt with Norman Johnston and he made us feel comfortable. Norm made us feel like we were important to him and the whole dealership. There was no We dealt with Norman Johnston and he made us feel comfortable. Norm made us feel like we were important to him and the whole dealership. There was no pressure just very professional competence. He knows the product and everything we asked was fully explained. Everyone else we had contact with was the same way. We certainly recommend Norm and Naples Acura as high quality and caring people. Norm followed up this morning and urged us to contact him or the dealership if we have any questions.Thanks. More

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Stress free Buying a car can be stressful Norm Johnston made buying a car stress free. He was extremely professional and knowledgable on the model we chose. He we Buying a car can be stressful Norm Johnston made buying a car stress free. He was extremely professional and knowledgable on the model we chose. He went the extra mile to make our buying experience enjoyable. He explained the car in detail and made sure we were happy before we left. He called the next day to see if we had any additional questions. More

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Buying a car I went to 6 dealerships looking at different cars. Buying a car is not on the top of my "to do" list. I looked at many reviews on many different site I went to 6 dealerships looking at different cars. Buying a car is not on the top of my "to do" list. I looked at many reviews on many different sites of all SUVs. Acura was not on the top. However, of all the dealerships, the Acura was the best. Norman and Scot went out of their way to make me feel as if they really cared about getting my business and working with me. This was a key in my buying an Acura versus another car. Also, I know that I can go back or call Norman anytime with tech questions. He is very knowledgable. I would highly recommend this dealer and Norman. More

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"Concierge" The staff at Naples Acura was literally amazing. Norm Johnston streamlined returning a vehicle and purchasing another. We have been a customer of th The staff at Naples Acura was literally amazing. Norm Johnston streamlined returning a vehicle and purchasing another. We have been a customer of this dealership for several years. This team is genuine and care about customer service. The staff and service is top of the line!!! More

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Very Customer Minded Always had the Customer in mind I had visited 7 different Dealers Acura people never pressured me They worked up 2 different models I left and came ba Always had the Customer in mind I had visited 7 different Dealers Acura people never pressured me They worked up 2 different models I left and came back the next day More

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Acquisition of 2016 MDX Norm Johnston, our Naples Acura sales representative, was unfailingly cooperative and professional in the entire acquisition process of our 2016 Acura Norm Johnston, our Naples Acura sales representative, was unfailingly cooperative and professional in the entire acquisition process of our 2016 Acura MDX. From our initial contact to the final checkout of the MDX, Norm was involved and very helpful. The final purchase process with the Acura Finance Mgr went smoothly and completed as quickly as possible with no complications. More

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Acura MDX Great experience at Naples Acura, with salesman Norm Johnston. This is the second Acura MDX that I've leased from Naples Acura and I'd recommend this Great experience at Naples Acura, with salesman Norm Johnston. This is the second Acura MDX that I've leased from Naples Acura and I'd recommend this dealership and salesman to anyone in the market for a great SUV. More

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The Extra Mile After a few minutes with Norm Johnston I felt comfortable working with him on the acquisition of a 2015 Acura TLX and trade of my 2010 Acura TL. He is After a few minutes with Norm Johnston I felt comfortable working with him on the acquisition of a 2015 Acura TLX and trade of my 2010 Acura TL. He is knowledgeable, well informed as well as being creditable. Even after the deal was closed Norm went the extra mile of coming to my house on his own time to help me engage the vehicles garage door opener and provide some training on the navigation system. Thanks to Norm, Scott Foster and Dan Jackson It was the best car buying/leasing experience that I have ever had. Robert W Davis More

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Lease renew Norm and his team have once again exceeded my expectations. I cannot imagine a better team to work with and highly recommend them to all prospective b Norm and his team have once again exceeded my expectations. I cannot imagine a better team to work with and highly recommend them to all prospective buyers! More

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Amazing!! Norm was an absolute delight and pleasure to work with. He took the time to explain everything and answer all our questions in detail. His thoroughn Norm was an absolute delight and pleasure to work with. He took the time to explain everything and answer all our questions in detail. His thoroughness and knowledge of the Acura products and process made this experience very easy. Usually we feel stressed and anxious when sitting in a dealership negotiating a new car purchase. With Norm is was very smooth and calm. We will be back in the future when it is time for a new car! It was a pleasure to work with Scott. He is very transparent and open with the process of negotiating costs and the value of the vehicle we sold to them. Ross did our closing of financial documents and that was probably the quickest, easiest closing of a car we ever had! Thank you Naples Acura!! More

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