Norman Johnston | Page 70

Very Customer Minded Always had the Customer in mind I had visited 7 different Dealers Acura people never pressured me They worked up 2 different models I left and came ba Always had the Customer in mind I had visited 7 different Dealers Acura people never pressured me They worked up 2 different models I left and came back the next day More

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Acquisition of 2016 MDX Norm Johnston, our Naples Acura sales representative, was unfailingly cooperative and professional in the entire acquisition process of our 2016 Acura Norm Johnston, our Naples Acura sales representative, was unfailingly cooperative and professional in the entire acquisition process of our 2016 Acura MDX. From our initial contact to the final checkout of the MDX, Norm was involved and very helpful. The final purchase process with the Acura Finance Mgr went smoothly and completed as quickly as possible with no complications. More

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Acura MDX Great experience at Naples Acura, with salesman Norm Johnston. This is the second Acura MDX that I've leased from Naples Acura and I'd recommend this Great experience at Naples Acura, with salesman Norm Johnston. This is the second Acura MDX that I've leased from Naples Acura and I'd recommend this dealership and salesman to anyone in the market for a great SUV. More

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The Extra Mile After a few minutes with Norm Johnston I felt comfortable working with him on the acquisition of a 2015 Acura TLX and trade of my 2010 Acura TL. He is After a few minutes with Norm Johnston I felt comfortable working with him on the acquisition of a 2015 Acura TLX and trade of my 2010 Acura TL. He is knowledgeable, well informed as well as being creditable. Even after the deal was closed Norm went the extra mile of coming to my house on his own time to help me engage the vehicles garage door opener and provide some training on the navigation system. Thanks to Norm, Scott Foster and Dan Jackson It was the best car buying/leasing experience that I have ever had. Robert W Davis More

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Lease renew Norm and his team have once again exceeded my expectations. I cannot imagine a better team to work with and highly recommend them to all prospective b Norm and his team have once again exceeded my expectations. I cannot imagine a better team to work with and highly recommend them to all prospective buyers! More

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Amazing!! Norm was an absolute delight and pleasure to work with. He took the time to explain everything and answer all our questions in detail. His thoroughn Norm was an absolute delight and pleasure to work with. He took the time to explain everything and answer all our questions in detail. His thoroughness and knowledge of the Acura products and process made this experience very easy. Usually we feel stressed and anxious when sitting in a dealership negotiating a new car purchase. With Norm is was very smooth and calm. We will be back in the future when it is time for a new car! It was a pleasure to work with Scott. He is very transparent and open with the process of negotiating costs and the value of the vehicle we sold to them. Ross did our closing of financial documents and that was probably the quickest, easiest closing of a car we ever had! Thank you Naples Acura!! More

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Very pleasant experience. Norm and Dan were a pleasure to work with,took the time to explain all the features on my new vehicle .Every car buying experience should be this eas Norm and Dan were a pleasure to work with,took the time to explain all the features on my new vehicle .Every car buying experience should be this easy. More

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Great buying experience! We had a very positive experience at Naples Acura. It was our second time time buying here and our first time working with Norm. It was so easy and a We had a very positive experience at Naples Acura. It was our second time time buying here and our first time working with Norm. It was so easy and a true pleasure working with Norm, Joe and Dan. We recommend the dealership for buying a car or addressing service needs. Since I previously had an Acura, I can vouch for the fabulous service department. Working with Shane in service has been a great experience, too. Thank you to the entire team! And Norm, we look forward to buying from you in the future! More

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An absolute pleasure to do business here I had the pleasure of working with Norman, Joe, and George. They were fair, honest, and accommodating. These guys make the car buying experience a f I had the pleasure of working with Norman, Joe, and George. They were fair, honest, and accommodating. These guys make the car buying experience a fun and pleasant one. I had no idea what kind of car I wanted when I walked in there. Norman listened to my list of wants and needs and then delivered. He was very patient, allowing me to test drive multiple cars until I found the perfect one. Fabulous experience! More

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Best Car Buying Experience Ever The Naples Acura Team went above and beyond my expectations at every stage of the car buying experience. Norman Johnston and the team are true profes The Naples Acura Team went above and beyond my expectations at every stage of the car buying experience. Norman Johnston and the team are true professionals that have exceptional knowledge of their vehicles and provide stellar customer service including home delivery and set up of information systems. Great job Norman! More

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