Norman Vassell
Norman Vassell at Toyota of Tampa Bay

Norman Vassell

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.9
311 Reviews
4.9

311 Reviews

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311 Reviews of Norman Vassell

July 02, 2025

Dealership Rating
Employee Rating

Norman is always very kind and knowledgeable about any situation regarding our car and the process of getting the right attention it needs. More

by LADYHOLDEN
Service Price Transparency
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Recommend Dealer
Yes

June 28, 2025

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Came here to do the oil change in my Jeep and Norman take care of it he is the best, very professional and the service was efficient and quick. More

by DANIELNPC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Roberts

June 28, 2025

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Sales department and finance department are abusive. Service department is always nice, but I do not give 5 stars to service department because they did not check if I had coupons available to reduce th More

by ONCA77
Service Price Transparency
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Service Communication
Recommend Dealer
No

June 27, 2025

Dealership Rating
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Always make me feel important and Norman Takes good care of my vehicles. I get in and out in good time. More

by Great day in tampa bay
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2025

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Norman always does a great job making sure our vehicles are in excellent shape, especially when we’re planning long driving trips! More

by SSGEIGER
Service Price Transparency
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Recommend Dealer
Yes

June 26, 2025

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Exceptional services! I keep going back to Toyota of Tampa Bay because of Norman Vassell! I bought my newest vehicle because Norman works at Toyota of Tampa Bay. Thanks ag More

by Lorene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Colon

June 25, 2025

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David Mendoza great service. Professional, friendly, bilingual. 100 Recommended Aks for him. Excellent servicio. En español e ingles recomendado 100% More

by Frey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josue Lopez, Josh Fuller, John Andrade, Brandon Alvarado, Austin Carr, Jarod Thorman, Justin Ortiz, Gian Llamas, Ricardo Dominguez , Josué López, Ricardo Domínguez, Azalia Martínez, Brandon Mejía, Jeff Primer, Dennis Patterson

June 21, 2025

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Norman has been our family service advisor for years and we would never see anyone else. He truly cares that we get the best service for our cars and is always available for questions or concerns. Norman is More

by MK.FIBER
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Service Communication
Recommend Dealer
Yes

June 20, 2025

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Norman continues to go above and beyond for myself and my family, making us all loyal to Toyota of Tampa Bay for life! More

by KURTZ.SAMANTHA
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Recommend Dealer
Yes

June 20, 2025

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Employee Rating

Our family has been going to Norman for years for our service needs. He goes above and beyond, making sure that our vehicles are properly serviced. He truly cares about us and our Toyota experience…..Nor More

by MK.FIBER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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