Norman Vassell

Norman is the best. He always let's me know what's needed in order from urgent to non urgent issues. He always let's me know what's needed in order from urgent to non urgent issues. More

by SmileAllthetime Verified Customer Verified Customer

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Norman is great. He listens to my concerns, accommodates my requests and always finds the best coupons! I am recently retired and need to be careful of my spending. He listens to my concerns, accommodates my requests and always finds the best coupons! I am recently retired and need to be careful of my spending. More

by begannon Verified Customer Verified Customer

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It is always a pleasure working with the service manager Norman. He does a wonderful job taking care of his customers and is the reason I get my vehicles serviced at Toyota of Tampa Bay. Norman. He does a wonderful job taking care of his customers and is the reason I get my vehicles serviced at Toyota of Tampa Bay. More

by AFUDDY Verified Customer Verified Customer

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I went in for routine 5k maintenance and was there for 7. 5 hours. My service provider was great, but the technician wasn’t very knowledgeable and had difficulty explaining my issue. After 3 test drives, I ha 5 hours. My service provider was great, but the technician wasn’t very knowledgeable and had difficulty explaining my issue. After 3 test drives, I had to request the shop manager to get involved and he resolved the issue the first try. I love the dealership and everyone there, but 7.5 is an entire work day being at the dealership. I didn’t even get offered a gas card, gift card, or anything at all for spending my entire day there (I had to work and host meetings from the dealership). A simple gesture to offer something as a courtesy would’ve been nice. More

by mikespence Verified Customer Verified Customer

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Norman Vassell is my go to service advisor at TOTB. Norman and Jarod Thorman are the reason I choose to have my 3 Toyota's serviced there. Norman and Jarod Thorman are the reason I choose to have my 3 Toyota's serviced there. More

by Scott Verified Customer Verified Customer

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Norman was professional, knowledgeable and personable. My request for an oil change and tire rotation were completed promptly and I was able to use a coupon for each. Also my car was washed. The coffee My request for an oil change and tire rotation were completed promptly and I was able to use a coupon for each. Also my car was washed. The coffee was delicious and the waiting room was pleasant. More

by SSIEGMANN Verified Customer Verified Customer

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TOTB is my go to dealership for 16 years and I’m completely satisfied with my service every time. I highly recommend them. completely satisfied with my service every time. I highly recommend them. More

by LAWRENCEMOHAMMED Verified Customer Verified Customer

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Car was serviced according to check engine light diagnostic codes working along with advisor and video supplied by technician diagnostic codes working along with advisor and video supplied by technician More

by RITALENTZ9 Verified Customer Verified Customer

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Toyota of Tampa on Fletcher is by far the best Toyota dealership in the Tampa Bay area if not the entire state… I have never been so excited about my purchase experience with them for myself or family. T dealership in the Tampa Bay area if not the entire state… I have never been so excited about my purchase experience with them for myself or family. The service as well as sales they never disappoint. Give them a call or go online to see what they have available for you! If he’s available see Sergio! And tell them I sent you!!! More

by mrmcgrudersr Verified Customer Verified Customer

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Your tech got oil all over the engine bay took it back today back tomorrow to get it cleaned horrible work 3 visits should have been only one Austin is the only one helping today back tomorrow to get it cleaned horrible work 3 visits should have been only one Austin is the only one helping More

by Mario Verified Customer Verified Customer

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