Norman Vassell
Norman Vassell at Toyota of Tampa Bay

Norman Vassell | Page 2

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.9
411 Reviews
4.9

411 Reviews

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411 Reviews of Norman Vassell

May 16, 2026

Dealership Rating
Employee Rating

Supreme excellence demonstrated in speed of service, politeness and kindness of all staff, as well as quality More

by THESPAZZLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Queris

May 16, 2026

Toyota of Tampa Bay responded

It’s wonderful to hear about the speedy service you received on your Toyota Corolla alongside friendly and polite support. Your praise of our team’s kindness and the quality of the work truly inspires us. We look forward to serving you again.

May 06, 2026

Dealership Rating
Employee Rating

Norman provides timely, reliable and personalized service. He allows one to feel confident in Toyota ownership More

by Suzjohn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Toyota of Tampa Bay responded

Thank you for highlighting Norman’s timely, reliable, and personalized service. We’re glad he helped you feel confident in your Toyota RAV4 ownership. We appreciate your trust and look forward to assisting you again.

April 13, 2026

Dealership Rating
Employee Rating

Truly exceptional service in every aspect. From reception, through check-out, great communication, and friendly, professional staff. Thank you! More

by SARATPS
Recommend Dealer
Yes
Apr 13, 2026

Toyota of Tampa Bay responded

It’s wonderful to hear that our reception, communication, and check-out teams provided friendly, professional care. Thank you for trusting us with your Toyota.

April 10, 2026

Dealership Rating
Employee Rating

Everything was exceptional and done right, Norman is always very helpful and knowledgeable , a pleasure to do business with More

by JoeB
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2026

Toyota of Tampa Bay responded

Thank you for sharing your experience. We’re thrilled Norman provided helpful, knowledgeable service on your Toyota Tundra. It’s our pleasure to assist you and we look forward to supporting you again.

March 31, 2026

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Great service. Communication was excellent. Work was completed correctly. Fixed operations runs a great program More

by M. Pezone
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2026

Toyota of Tampa Bay responded

Thank you for highlighting the clear communication and service quality on your Toyota Tacoma. We’re glad the work was completed correctly and our fixed operations program met your expectations. Norman and the team appreciate your feedback and look forward to assisting you again.

March 24, 2026

Dealership Rating
Employee Rating

Toyota on Fletcher has been my dealership for over 15 years. To start with my vehicle advisor Norman Vassel. With a simple phone call he gave me while my daughter took her princess corrolla in the shop More

by Rosmiria2000
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff and Edgar and William

Mar 24, 2026

Toyota of Tampa Bay responded

Thank you for trusting us for over fifteen years. We’re delighted Norman’s guidance helped your daughter secure her 2025 Corolla and that we could promptly address the dents and rust concerns. We appreciate your continued loyalty and look forward to assisting you again.

March 23, 2026

Dealership Rating
Employee Rating

Truly Exceptional Norman is the best - ALWAYS! !! I WILL RECOMMEND TOYOTA OF TAMPA BAY YAY More

by CRMOBLEY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Toyota of Tampa Bay responded

We are very happy to hear that Norman provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 22, 2026

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Employee Rating

I've been going to Toyota of Tampa Bay since I purchased my vehicle in 2017. I always request the same service advisor, Norman Vassell, have built a relationship with him snd am always pleased with his kno More

by Belindacampbell55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Toyota of Tampa Bay responded

Thank you for trusting us with your Highlander since 2017. It’s great to know Norman’s expertise and professionalism continue to impress you. We appreciate your loyalty and look forward to seeing you again.

March 22, 2026

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Employee Rating

My favorite advisor ! Thank you Norman for always being knowledgeable and amazing and treating me like family . More

by lethollyhandleit
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Toyota of Tampa Bay responded

We are thrilled that Norman’s expertise and warm approach made you feel like family during your Honda service. Thank you for sharing your feedback, and we look forward to helping you again.

March 18, 2026

Dealership Rating
Employee Rating

Norman in amazing. The only disappointment was the $50 surcharge thstb as added to my bill. More

by Smmjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Toyota of Tampa Bay responded

It’s great to hear Norman provided exceptional assistance during your service visit. We understand the additional fee was not ideal and appreciate you sharing this feedback. We hope to welcome you back for your Toyota Sienna’s next maintenance appointment.

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