Norman Vassell
Norman Vassell at Toyota of Tampa Bay

Norman Vassell | Page 2

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.9
399 Reviews
4.9

399 Reviews

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399 Reviews of Norman Vassell

March 09, 2026

Dealership Rating
Employee Rating

Norman was fantastic and efficient in getting me in and out. Would come back again More

by lheckman12
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2026

Toyota of Tampa Bay responded

We appreciate you noting how Norman handled your Toyota RAV4 service so efficiently. It’s great to know you felt in and out without delay. We look forward to welcoming you back soon.

March 02, 2026

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Norman is exceptional taking care of both my vehicles. I have been to Norman over 10 years and he is the best. Thank you. More

by Joe Kibbe
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Recommend Dealer
Yes
Mar 02, 2026

Toyota of Tampa Bay responded

We’re delighted that Norman has provided exceptional care for your Toyota 4Runner and your other vehicle for over ten years. Your long-term trust means a great deal to our team. Thank you for choosing us time and again.

March 01, 2026

Dealership Rating
Employee Rating

Only reason I continue to come to the Toyota only is because of Norman. Great customer service and always looks out for his customers.. always makes the experience great and very trustworthy. More

by sulayg25
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Recommend Dealer
Yes

Other Employees Tagged: Austin G

Mar 01, 2026

Toyota of Tampa Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Tampa Bay.

February 22, 2026

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2/21/2026 Went for my 100,000 mile checkup and came away with a clean bill of health. The only semi-major item was new tires, which was not unexpected. Norman Vassell gave me 3 quotes, expressed his thought More

by Matt58
Service Price Transparency
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Recommend Dealer
Yes
Feb 22, 2026

Toyota of Tampa Bay responded

So glad your RAV4 received a clean bill of health at its 100,000-mile service. Norman is happy to provide clear options and handle your new tire installation without any pressure. We appreciate your trust in our service team and look forward to assisting you again.

February 22, 2026

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Norman is the best at toyota of tampa bay. I always look for him when my truck needs service, he is always nice and helps a lot More

by akemi_c_a
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Toyota of Tampa Bay responded

We appreciate you sharing your experience with us. Norman takes great pride in assisting with Toyota Tundra service, and we’re glad he consistently meets your expectations. We look forward to supporting you at your next visit.

February 18, 2026

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Norman the best always getting me in and out. He explains everything to you ti ensure your getting the best services. More

by SmileAllthetime
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Recommend Dealer
Yes
Feb 18, 2026

Toyota of Tampa Bay responded

Thank you for the five-star feedback. We’re glad Norman’s clear explanations and quick service made your Toyota visit smooth. We look forward to helping you again.

February 12, 2026

Dealership Rating
Employee Rating

Norman is the best. Highly recommended, Has always been honest on what service We need. That is why we have been customer over 10 years. More

by lap2
Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

Feb 13, 2026

Toyota of Tampa Bay responded

It’s great to know Norman’s straightforward advice has earned your trust for over a decade. We appreciate your recommendation and continued confidence in our service team. It’s a pleasure caring for your Toyota.

February 03, 2026

Dealership Rating
Employee Rating

Fast and easy service. Norman was very professional. No games played, in and out with minimal waiting. More

by jim.ellsworth81
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Toyota of Tampa Bay responded

Thanks for sharing how smoothly your Toyota RAV4 service went. Norman takes pride in professional, straightforward service and minimal wait times. We look forward to assisting you again.

February 01, 2026

Dealership Rating
Employee Rating

Always feel at home here! Friendly people who have my best interest in mind. Always very clean facilities and low pressure to upgrade services! More

by FRITZINDIAN
Service Price Transparency
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Recommend Dealer
Yes
Feb 01, 2026

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

January 31, 2026

Dealership Rating
Employee Rating

Been a customer for over 20 years. Very satisfied. Norman Vassell has been the service specialist I have worked with the last couple of years. Have been very happy with his service. More

by JOHNKELLY10202
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2026

Toyota of Tampa Bay responded

Thanks for sharing about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!

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