Norman Vassell | Page 16

The past two times I’ve taken my wife’s car in there for an oil change we end up with oil footprints on her floor mats the excuse I got from the kid who brought the car up was well it is greasy in the shop. an oil change we end up with oil footprints on her floor mats the excuse I got from the kid who brought the car up was well it is greasy in the shop. I don’t Care how greasy it is keep your footprints off the floor mats. My wife doesn’t want me to come back. More

by CPAPTOGO Verified Customer Verified Customer

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We have been coming to the dealership for over 20 years. We have always had excellent work done. The cars have always been reliable. We have always had excellent work done. The cars have always been reliable. More

by kaylaleah Verified Customer Verified Customer

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Norman is the best employee He always takes great pride in his work! He is the reason I keep coming back to Toyota of Tampa Bay. in his work! He is the reason I keep coming back to Toyota of Tampa Bay. More

by RPDANDURAN Verified Customer Verified Customer

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Great service great Brian. Thanks for your servicing my Siena quick. Nice waiting area. Thanks Thanks for your servicing my Siena quick. Nice waiting area. Thanks More

by NGHIEPQP64 Verified Customer Verified Customer

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Knowledgeable and excellent customer service. The facility is clean and comfortable. The staff was friendly. The facility is clean and comfortable. The staff was friendly. More

by SJAC569849 Verified Customer Verified Customer

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Norman is a true professional. He is a great communicator and keeps me posted during the repair. He is a great communicator and keeps me posted during the repair. More

by Scott Verified Customer Verified Customer

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Norman Vassell has been doing our 2 vehicles for over 9 years. Truly exceptional individual and the best of the best. years. Truly exceptional individual and the best of the best. More

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I live in Wesley Chapel, only five minutes from another Toyota dealer. I drive pass them to come to Toyota of Tampa Bay, specifically to see Norman. Norman knows how to provide excellent customer service, Toyota dealer. I drive pass them to come to Toyota of Tampa Bay, specifically to see Norman. Norman knows how to provide excellent customer service, not like that other dealer. Worth the drive every time. Thank you Norman for the world class service! More

by PETRONROBERT Verified Customer Verified Customer

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Service experience was great. Timely, professional and good communication. What I didn't like was the 3% credit card fee that greedy dealers charge. This fee has always been built Timely, professional and good communication. What I didn't like was the 3% credit card fee that greedy dealers charge. This fee has always been built into the price of their service or products. But now the greedy dealer has found a way to extract more money from you. May think twice before I go back to Tampa Bay Toyota. More

by jboeller Verified Customer Verified Customer

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Past had bad experiences and Presently having good experiences. Management is critical for continuous success. experiences. Management is critical for continuous success. More

by LOPPY1411 Verified Customer Verified Customer

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