Norman Vassell | Page 19

Norman was very helpful, consider and profesional. Explained everything clear and helped me with the service my car needed. I definitely will be happy to have him as my advisor again. Thank you Nor Explained everything clear and helped me with the service my car needed. I definitely will be happy to have him as my advisor again. Thank you Norman.! More

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Norman was very helpful in setting up my service request. He even was able to get me a 15% discount off my bill. He even was able to get me a 15% discount off my bill. More

by Cecil H Verified Customer Verified Customer

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Service was great and well explained with what was going on with my vehicle thank you. on with my vehicle thank you. More

by louis Verified Customer Verified Customer

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I exceptional service making my appointment is less waite time for me so I can move on with my day..ty Toyota waite time for me so I can move on with my day..ty Toyota More

by SHARONDAVIS0816 Verified Customer Verified Customer

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Even with my service rep out sick, they took care of me. Made sure my vehicle repairs were complete without me missing a beat. Made sure my vehicle repairs were complete without me missing a beat. More

by Ms Gable Verified Customer Verified Customer

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Efficient oil change. Tech broke my oil filter cap, then made a grand gesture to show me it and manager wanted $280 to replace this $20 part (Amazon.com). Tech also recom Tech broke my oil filter cap, then made a grand gesture to show me it and manager wanted $280 to replace this $20 part (Amazon.com). Tech also recommended brake fluid change and drive belt change. Drive belt shows no ware and is only 30-40k miles (but he wouldn’t know this). Brake fluid looks clear, had this done 20k miles ago, also not at Toyota. I asked the service manager if I could walk down to Autozone and pick up an oil filter cap and he said no, he won’t allow install of after market. This Toyota team made a substantial effort to rip me off. They should both be fired, but maybe Toyota of Tampa bay has now resorted to these predatory practices. More

by IANTABB Verified Customer Verified Customer

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Service was done on time with video updates which were so kool, Norman was extremely friendly & helpful. I highly recommend Toyota of Tampa Bay for your service needs. kool, Norman was extremely friendly & helpful. I highly recommend Toyota of Tampa Bay for your service needs. More

by Toyota Fan Verified Customer Verified Customer

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first time with norman vassell norman was outstanding he made certain that everything was outstanding the same for my driver made certain that everything was outstanding the same for my driver More

by RFRESHOUR Verified Customer Verified Customer

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I've been a customer at this dealership for over 9 years now and I've been impressed by the consistency of great customer attention and satisfaction from them. From the sales to maintenance teams, they've b now and I've been impressed by the consistency of great customer attention and satisfaction from them. From the sales to maintenance teams, they've been great! And thanks, Brandon Alvarado. More

by Olu Verified Customer Verified Customer

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If you make an appointment, but you still have to wait 2 hours for completed. hours for completed. More

by RAMSAY_AER1959 Verified Customer Verified Customer

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