Norman Vassel always takes good care of us iIncluding on
this major repair. We appreciate the follow-up as well as the videos showing us the repairs needed.
this major repair. We appreciate the follow-up as well as the videos showing us the repairs needed.
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by MFSTORTS
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2026 -
Toyota of Tampa Bay responded
It’s great to know Norman took such good care of you during your major Avalon repair. We’re glad the follow-up and repair videos helped keep you informed. Thank you for taking the time to leave this review and we look forward to assisting you again.
Always feel well taken care of.
Never pressured and service is done
in a timely fashion.
Never pressured and service is done
in a timely fashion.
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by RM900841
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2026 -
Toyota of Tampa Bay responded
Thank you for highlighting how our service team provided prompt, pressure free attention for your Toyota. Norman and our team appreciate your feedback.
Norman was fantastic and efficient in getting me in and
out. Would come back again
out. Would come back again
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by lheckman12
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Toyota of Tampa Bay responded
We appreciate you noting how Norman handled your Toyota RAV4 service so efficiently. It’s great to know you felt in and out without delay. We look forward to welcoming you back soon.
Norman is exceptional taking care of both my vehicles.
I have been to Norman over 10 years and he is the best.
Thank you.
I have been to Norman over 10 years and he is the best.
Thank you.
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by Joe Kibbe
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2026 -
Toyota of Tampa Bay responded
We’re delighted that Norman has provided exceptional care for your Toyota 4Runner and your other vehicle for over ten years. Your long-term trust means a great deal to our team. Thank you for choosing us time and again.
Only reason I continue to come to the Toyota only is
because of Norman. Great customer service and always looks out for his customers.. always makes the experience great and very trustworthy.
because of Norman. Great customer service and always looks out for his customers.. always makes the experience great and very trustworthy.
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by sulayg25
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Austin G
Mar 01, 2026 -
Toyota of Tampa Bay responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Tampa Bay.
2/21/2026
Went for my 100,000 mile checkup and came away
with a clean bill of health. The only semi-major item was new tires, which was not unexpected. Norman Vassell gave me 3 quotes, expressed his thought
with a clean bill of health. The only semi-major item was new tires, which was not unexpected. Norman Vassell gave me 3 quotes, expressed his thoughts and left the decision up to me WITHOUT any pressure. You can expect that with everything your car needs or doesn’t need immediately. Norman is honest, trustworthy, extremely knowledgeable and works on your behalf unselfishly!
As usual and expected, the technician performed a complete inspection and installed 4 new tires, performed a wheel alignment and balancing in a very acceptable time frame, on a very busy Saturday. I have no complaints with Toyota of TB and its service department, they are elite.
Norman V. is more than exceptional, he is the best of the best. He never disappoints me and is always upfront, honest and works with me to get things done within my budget, without pressure. I can always count on Norman Vassell to put my best interests first. I truly appreciate that and him as a superior advisor and person.
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by Matt58
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2026 -
Toyota of Tampa Bay responded
So glad your RAV4 received a clean bill of health at its 100,000-mile service. Norman is happy to provide clear options and handle your new tire installation without any pressure. We appreciate your trust in our service team and look forward to assisting you again.
Norman is the best at toyota of tampa bay.
I always look for him when my truck needs service, he is always nice and helps a lot
I always look for him when my truck needs service, he is always nice and helps a lot
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by akemi_c_a
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2026 -
Toyota of Tampa Bay responded
We appreciate you sharing your experience with us. Norman takes great pride in assisting with Toyota Tundra service, and we’re glad he consistently meets your expectations. We look forward to supporting you at your next visit.
Norman the best always getting me in and out.
He explains everything to you ti ensure your getting the best services.
He explains everything to you ti ensure your getting the best services.
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by SmileAllthetime
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2026 -
Toyota of Tampa Bay responded
Thank you for the five-star feedback. We’re glad Norman’s clear explanations and quick service made your Toyota visit smooth. We look forward to helping you again.
Norman is the best.
Highly recommended, Has always been honest on what service
We need. That is why we have been customer over 10 years.
Highly recommended, Has always been honest on what service
We need. That is why we have been customer over 10 years.
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by lap2
Verified Customer
Verified Customer
Feb 13, 2026 -
Toyota of Tampa Bay responded
It’s great to know Norman’s straightforward advice has earned your trust for over a decade. We appreciate your recommendation and continued confidence in our service team. It’s a pleasure caring for your Toyota.
Fast and easy service.
Norman was very professional. No games played, in and out with minimal waiting.
Norman was very professional. No games played, in and out with minimal waiting.
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by jim.ellsworth81
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2026 -
Toyota of Tampa Bay responded
Thanks for sharing how smoothly your Toyota RAV4 service went. Norman takes pride in professional, straightforward service and minimal wait times. We look forward to assisting you again.
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