Norman Vassell
Norman Vassell at Toyota of Tampa Bay

Norman Vassell | Page 3

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.9
399 Reviews
4.9

399 Reviews

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399 Reviews of Norman Vassell

January 30, 2026

Dealership Rating
Employee Rating

Norman always takes good care of us when it's time for service. We wouldn't take our care anywhere else. More

by RONSRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

January 27, 2026

Dealership Rating
Employee Rating

Even though it was Steve Canalejo who I followed from the other dealership years ago, I am very glad I did, even though he has now left. I definitely am happy with his successors, now Norman who has really More

by TERRYLANDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Toyota of Tampa Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Tampa Bay, we look forward to having you as a valued customer for many years to come!

January 21, 2026

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Employee Rating

Norman is always the best. Very prompt, professional and courtious. I highly reccomend him to everyone More

by BRENDA9401
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Toyota of Tampa Bay responded

Thanks for sharing your thoughts about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!

January 18, 2026

Dealership Rating
Employee Rating

Norman is a great service representative he takes care of his clients 100% and explain everything in detail. More

by NGRANDE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2026

Toyota of Tampa Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2026

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Employee Rating

Norman V always takes care of me and my car, it's pleasure getting my service at Toyota of tampa Bay More

by kimki51
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 17, 2026

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 15, 2026

Dealership Rating
Employee Rating

Showed up with no appointment , Norman provided took truck in had it service at projected time . More

by msgvalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2026

Dealership Rating
Employee Rating

Everybody was courteous, efficient and communicated well. Check out was quick and convenient. No wait time. More

by TAMPATRACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Toyota of Tampa Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!

January 09, 2026

Dealership Rating
Employee Rating

Yesterday I went in for an oil change and the team did a video of what needed to be done I was overwhelmed but Norman Vassell my advisor informed me how important it is to take of it right away. I was feeli More

by Rosmiria2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

January 08, 2026

Dealership Rating
Employee Rating

Norman is by far the best service rep I’ve worked with across many states and vehicles. More

by jeffreyprogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Toyota of Tampa Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 07, 2026

Dealership Rating
Employee Rating

I have been going to Norman for years to take care of my car. He is always professional and knowledgeable. More

by nykke84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Toyota of Tampa Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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