Norman Vassell
Norman Vassell at Toyota of Tampa Bay

Norman Vassell

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Norman Vassell

November 04, 2025

Dealership Rating
Employee Rating

Car was serviced according to check engine light diagnostic codes working along with advisor and video supplied by technician More

by RITALENTZ9
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Carr

November 03, 2025

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Employee Rating

Toyota of Tampa on Fletcher is by far the best Toyota dealership in the Tampa Bay area if not the entire state… I have never been so excited about my purchase experience with them for myself or family. T More

by mrmcgrudersr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Zapata, Brandon Alvarado , Sergio in sales

October 30, 2025

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Employee Rating

Your tech got oil all over the engine bay took it back today back tomorrow to get it cleaned horrible work 3 visits should have been only one Austin is the only one helping More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diego Descudero, Austin Carr

October 26, 2025

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Employee Rating

Norman Vassell is the best service representative you will ever find anywhere! He always has you as the priority. Norman is extremely knowledgeable, honest, and trustworthy. He will let you know what ser More

by Matt58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2025

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In and out of there in less than two hours. Made some expected recommendations but nothing wild. Didn’t push me to trade in. Lovely experience all around More

by THESPAZZLE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 19, 2025

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Norman is always a pleasure to deal with and always takes care of me and my car More

by optikdoc
Workmanship
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Service Communication
Recommend Dealer
Yes

October 15, 2025

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Employee Rating

This dealership is setup with the customer in mind! A large drive through and covered service bay where you can drop your car off and go inside and order a sammich from their deli and watch a movie in More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 15, 2025

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Employee Rating

We had our car serviced at Toyota of Tampa Bay and were very satisfied with the experience. The staff were professional, helpful, and made everything smooth and easy. The service was completed on time. Tha More

by zarifa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2025

Dealership Rating
Employee Rating

I find Norman and Toyota to always be right on and works with me to m schedule. More

by FSIMCIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

October 08, 2025

Dealership Rating
Employee Rating

Norman took care of my car’s service needs and I was pleased with the results More

by jhaemmerlie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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