Norman Vassell

Toyota on Fletcher has been my dealership for over 15 years. To start with my vehicle advisor Norman Vassel. With a simple phone call he gave me while my daughter took her princess corrolla in the shop years. To start with my vehicle advisor Norman Vassel. With a simple phone call he gave me while my daughter took her princess corrolla in the shop Norman highly recommend to make the trade. You see I trust Norman he never disappoints . the sales person will aim advised my daughter of a deal a 2025 Corrolla. The 2013 Corrolla is in my name and so I had to be involved. I was content with his service how ever Jeff i believe is his name. All I know he was in the hospitality business in is past Jeff went with us for the test drive and he was cordial and informative about the features of the vehicle. We did notice a dents on the right passenger door along with a little rust. Jeff took pictures and informed us we can take care of that. Now our financial guy name was Edgar. I delt with him in the past bc I sent my dad there and I spoke to Edgar who was a sales agent back then as he sold my dad his truck. Edgar took care of my daughters paperwork work quick and efficiently. Very informative. So far again no disappointment!! Thank you Toyota More

Report | Print

Truly Exceptional Norman is the best - ALWAYS! !! I WILL RECOMMEND TOYOTA OF TAMPA BAY YAY !! I WILL RECOMMEND TOYOTA OF TAMPA BAY YAY More

by CRMOBLEY Verified Customer Verified Customer

Report | Print

I've been going to Toyota of Tampa Bay since I purchased my vehicle in 2017. I always request the same service advisor, Norman Vassell, have built a relationship with him snd am always pleased with his kno my vehicle in 2017. I always request the same service advisor, Norman Vassell, have built a relationship with him snd am always pleased with his knowledge and professionalism. More

Report | Print

My favorite advisor ! Thank you Norman for always being knowledgeable and amazing and treating me like family . Thank you Norman for always being knowledgeable and amazing and treating me like family . More

by lethollyhandleit Verified Customer Verified Customer

Report | Print

Norman in amazing. The only disappointment was the $50 surcharge thstb as added to my bill. The only disappointment was the $50 surcharge thstb as added to my bill. More

by Smmjam Verified Customer Verified Customer

Report | Print

Norman Vassel always takes good care of us iIncluding on this major repair. We appreciate the follow-up as well as the videos showing us the repairs needed. this major repair. We appreciate the follow-up as well as the videos showing us the repairs needed. More

by MFSTORTS Verified Customer Verified Customer

Report | Print

Always feel well taken care of. Never pressured and service is done in a timely fashion. Never pressured and service is done in a timely fashion. More

by RM900841 Verified Customer Verified Customer

Report | Print

Norman was fantastic and efficient in getting me in and out. Would come back again out. Would come back again More

by lheckman12 Verified Customer Verified Customer

Report | Print

Norman is exceptional taking care of both my vehicles. I have been to Norman over 10 years and he is the best. Thank you. I have been to Norman over 10 years and he is the best. Thank you. More

by Joe Kibbe Verified Customer Verified Customer

Report | Print

Only reason I continue to come to the Toyota only is because of Norman. Great customer service and always looks out for his customers.. always makes the experience great and very trustworthy. because of Norman. Great customer service and always looks out for his customers.. always makes the experience great and very trustworthy. More

by sulayg25 Verified Customer Verified Customer

Report | Print