Norman Vassell
Norman Vassell at Toyota of Tampa Bay

Norman Vassell | Page 5

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.9
416 Reviews
4.9

416 Reviews

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416 Reviews of Norman Vassell

January 18, 2026

Dealership Rating
Employee Rating

Norman is a great service representative he takes care of his clients 100% and explain everything in detail. More

by NGRANDE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2026

Toyota of Tampa Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2026

Dealership Rating
Employee Rating

Norman V always takes care of me and my car, it's pleasure getting my service at Toyota of tampa Bay More

by kimki51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 15, 2026

Dealership Rating
Employee Rating

Showed up with no appointment , Norman provided took truck in had it service at projected time . More

by msgvalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2026

Dealership Rating
Employee Rating

Everybody was courteous, efficient and communicated well. Check out was quick and convenient. No wait time. More

by TAMPATRACY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 14, 2026

Toyota of Tampa Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!

January 09, 2026

Dealership Rating
Employee Rating

Yesterday I went in for an oil change and the team did a video of what needed to be done I was overwhelmed but Norman Vassell my advisor informed me how important it is to take of it right away. I was feeli More

by Rosmiria2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

January 08, 2026

Dealership Rating
Employee Rating

Norman is by far the best service rep I’ve worked with across many states and vehicles. More

by jeffreyprogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Toyota of Tampa Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 07, 2026

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Employee Rating

I have been going to Norman for years to take care of my car. He is always professional and knowledgeable. More

by nykke84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Toyota of Tampa Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 07, 2026

Dealership Rating
Employee Rating

Was referred to Norman and will be back! Friendly and professional service with great communication. Thank you! More

by colleen.reilly.bird
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 05, 2026

Dealership Rating
Employee Rating

I was taken in quickly upon arrival. Updated on services that I need.. Satisfied with results. More

by ROSEMIR813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Toyota of Tampa Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!

January 04, 2026

Dealership Rating
Employee Rating

It is irritating that the Toyota Dealership charges a fee for using credit cards, other than that - they do a great job!!! More

by CHADR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Nolan

Jan 05, 2026

Toyota of Tampa Bay responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

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