Was referred to Norman and will be back!
Friendly and professional service with great communication. Thank you!
Friendly and professional service with great communication. Thank you!
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by colleen.reilly.bird
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2026 -
Toyota of Tampa Bay responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I was taken in quickly upon arrival.
Updated on services that I need.. Satisfied with results.
Updated on services that I need.. Satisfied with results.
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by ROSEMIR813
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2026 -
Toyota of Tampa Bay responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!
It is irritating that the Toyota Dealership charges a fee
for using credit cards, other than that - they do a great job!!!
for using credit cards, other than that - they do a great job!!!
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by CHADR
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2026 -
Toyota of Tampa Bay responded
Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!
I am VERY loyal to the service department at TTB because
my car's pediatrician, Norman Vassal, is my service advisor. I was in the other day a 8AM having scheduled maintenance done on my Hyundai and I was S
my car's pediatrician, Norman Vassal, is my service advisor. I was in the other day a 8AM having scheduled maintenance done on my Hyundai and I was STARVING!! I had not eaten at their Cafe and decided to give them a try. I ordered a breakfast sandwich with egg, cheese, bacon on cuban bread pressed. I have to say that it was THE BEST BREAKFAST SANDWICH I have had in a long time!! The only problem was that my eyes were bigger than my stomach so I HAD TO EAT THE ENTIRE THING, so no lunch for me!! The staff was friendly, professional, and eager to please your taste buds! Thank you so much for the great sandwich to go with my free coffee!!
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by SUPERDHB
Other Employees Tagged:
Cafe
Jan 03, 2026 -
Toyota of Tampa Bay responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Tampa Bay.
I’ve never been disappointed in Norman Vassell or Toyota
Of Tampa Bay. Norman is the best of the best. he is extremely knowledgeable on all aspects of a vehicle. If you have a question he will most likely h
Of Tampa Bay. Norman is the best of the best. he is extremely knowledgeable on all aspects of a vehicle. If you have a question he will most likely have the answer and if he doesn’t, he will get it for you quickly. Norman is honest, trustworthy, professional, keeps you informed, kind, passionate about his profession, and just an all-around great human being. If you want to work with an advisor who will do what is best for you, knows what he’s talking about and will make sure your vehicle is serviced properly and timely, then Norman Vassell is the man.
Toyota Of Tampa Bay have superior technicians and mechanics. I have not yet come across an issue that they cannot resolve. They also maintenance your vehicle in a timely manner and without incident.
Toyota Of Tampa Bay is a superior dealership and Service center.
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by Matt58
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2026 -
Toyota of Tampa Bay responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Tampa Bay, we look forward to having you as a valued customer for many years to come!
Always a pleasure to deal with Norman Vassell and Toyota
of Tampa Bay. Excellent service and kindness.
of Tampa Bay. Excellent service and kindness.
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by optikdoc
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2025 -
Toyota of Tampa Bay responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Tampa Bay to be a positive one. Please don't hesitate to reach out if you need anything else.
Great location along with times of availability.
Awesome service. Top notch cafe with lovely aromas and amazing associates.
Awesome service. Top notch cafe with lovely aromas and amazing associates.
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by LPHILLIP1183
Verified Customer
Verified Customer
Service Price Transparency
Dec 24, 2025 -
Toyota of Tampa Bay responded
Thanks for sharing about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!
Excellent service from Norman Vassell, as always!
I know my Venza is in good hands when I bring it in and have Norman as the service writer.
I know my Venza is in good hands when I bring it in and have Norman as the service writer.
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by victauria
Verified Customer
Verified Customer
Service Price Transparency
Dec 22, 2025 -
Toyota of Tampa Bay responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Norman, as always, was attentive to my needs and concerns
regarding my service on December 9th.
regarding my service on December 9th.
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by Nlanoue
Verified Customer
Verified Customer
Service Price Transparency
Dec 14, 2025 -
Toyota of Tampa Bay responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
The right advisor can make all the difference in the
world. Norman is an advisor who is honest with integrity and knowledge.
world. Norman is an advisor who is honest with integrity and knowledge.
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by JUDITH.HALL
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2025 -
Toyota of Tampa Bay responded
Thank you so much, Judith, for your kind words for Norman and for taking the time to leave us this wonderful feedback!