Norman Vassell | Page 9

This is annoying to restrict your feedback! Other than that , their service staff was professional, courteous, and completed the service quickly Other than that , their service staff was professional, courteous, and completed the service quickly More

by TCABRERA10 Verified Customer Verified Customer

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I was extremely pleased with Norman's professionalism. I will be happy to have him represent me again in the future. I will be happy to have him represent me again in the future. More

by NBIG1953 Verified Customer Verified Customer

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Have been going to this dealer since I bought my cat there and get my service maintenance there and no problems there and get my service maintenance there and no problems More

by LEOALT54 Verified Customer Verified Customer

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While I truly appreciate the entire service staff for their professionalism, my loyalty and respect for Norman Vassell, from Sears to TTB, cannot be questioned. I ALWAYS know what to expect in quality of their professionalism, my loyalty and respect for Norman Vassell, from Sears to TTB, cannot be questioned. I ALWAYS know what to expect in quality of service and I always get it. I also count on Justin Ortiz to answer questions I may have or if Norm is not available....and always am greeted with that smile of his. The video is a "nice touch" for understanding what my car's "doctor" has diagnosed as I am not car savy. I believe it was Horace (could not find on the staffing list) who brought my car back to me bathed, thanked me for using TTB before I had a chance to thank him...again with a smile. I also want to mention that I appreciate having, what I call, my ToyoCard, giving me the ability to take up to 6mos/no interest to pay the bill. And I love the coupons they send me to help me on my next visit. More

by SUPERDHB Verified Customer Verified Customer

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Very good service Norman kept me informed during the entire repair process and the email video from the tech is also very helpful. entire repair process and the email video from the tech is also very helpful. More

by stvallen Verified Customer Verified Customer

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Norm is the reason I purchased my 2024 I truly value his excellent service and attentiveness his excellent service and attentiveness More

by Suzjohn2 Verified Customer Verified Customer

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Norman got my car taken care of quick and easy. Very good service from everyone involved Very good service from everyone involved More

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Norman was spectacular. He used my extended warranty to get my valve gasket repaired. It was initially quoted as a $1,300.00 job. He did the necessary research and the exten He used my extended warranty to get my valve gasket repaired. It was initially quoted as a $1,300.00 job. He did the necessary research and the extended warranty fixed it for me with no cost out of my pocket!! Very, very satisfied and surprised that everything work out. Thank you so much Norman!! More

by PUDD777 Verified Customer Verified Customer

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Great service as always. Would recommend to all my family and friends. Always helpful and quick. Best deals in town! Would recommend to all my family and friends. Always helpful and quick. Best deals in town! More

by IVOKISIC Verified Customer Verified Customer

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Very professional and the service was quick and professional. Very appreciative with your service and staff professional. Very appreciative with your service and staff More

by LINDAMALDONADO1969 Verified Customer Verified Customer

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