Obi Ortiz

I waited 3 hours for a software upgrade recall to be done. I think they forgot about me since my vehicle came out of the garage shortly after an agent checked on it. Nothing was explained to me about th done. I think they forgot about me since my vehicle came out of the garage shortly after an agent checked on it. Nothing was explained to me about the upgrade. I signed a lot of paperwork so I guess it was done but I’m not even sure. Then when I got into my vehicle to leave, there was paper on the floor, a plastic bag over the seat and the order number still hanging from the rear view mirror. If they were backlogged or short handed I could have come back another day. No need to cram so many jobs into one day…especially with a non emergency issue. More

by lgeimann Verified Customer Verified Customer

Report | Print

The service department replaced my two batteries quickly so I could complete what I needed to accomplish. Thank you. so I could complete what I needed to accomplish. Thank you. More

Report | Print

New York mike is the best they take great care of me very happy with Cape coral dodge happy with Cape coral dodge More

by mlrowland7 Verified Customer Verified Customer

Report | Print

I had an excellent time at the dealership. Everyone was friendly and very helpful.I would go back again every time Everyone was friendly and very helpful.I would go back again every time More

by medleyb0614 Verified Customer Verified Customer

Report | Print

Cape Coral Chrysler Dodge Ram was awesome! They got my truck in on the first business day they had available, tracked down the part I needed, and had everything installed—all within 24 hours. They got my truck in on the first business day they had available, tracked down the part I needed, and had everything installed—all within 24 hours. Super fast, professional service. Highly recommend! More

by javierbringas Verified Customer Verified Customer

Report | Print

Service was with in the hour as they stated to me. When service was finished tracked me down in the showroom. Experience was great, unfortunately I live in Ohio. Just passing thru and needed to servic When service was finished tracked me down in the showroom. Experience was great, unfortunately I live in Ohio. Just passing thru and needed to service my Grand Cherokee. More

by kcoakley83 Verified Customer Verified Customer

Report | Print

It cost 250$ to simply diagnose a problem that took maybe 30min is rediculous. Very expensive. maybe 30min is rediculous. Very expensive. More

by Batchisland3 Verified Customer Verified Customer

Report | Print

Todo muy bien rápido y professional muy contento con el servicio y muy buena atencion servicio y muy buena atencion More

by joel rosell Verified Customer Verified Customer

Report | Print

Treated well. ..Fast service.....all my answers were met...on time service Would go back ..Fast service.....all my answers were met...on time service Would go back More

by Steve Verified Customer Verified Customer

Report | Print

Ibrahim was friendly and professional. Got an oil change. Service was prompt and easy. Will be back. Got an oil change. Service was prompt and easy. Will be back. More

by candydudek Verified Customer Verified Customer

Report | Print