Oleg Gera | Page 68

5 stars! Martial and Oleg went above and beyond to get us into our 2 new 2019 Optima’s. I would definitely recommend them to anyone looking for a new car! Martial and Oleg went above and beyond to get us into our 2 new 2019 Optima’s. I would definitely recommend them to anyone looking for a new car! More

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Not Mazda Came with Optima as 2nd choise. Bought optima due history of service from dealership and the salesperson Elizabeth Mansfield . A good car for good pri Came with Optima as 2nd choise. Bought optima due history of service from dealership and the salesperson Elizabeth Mansfield . A good car for good price More

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Johns new car I have a Kia Soul and love the dealership. Great customer service. Felt with Elizabeth Mansfield and she was great overall great service six stars I have a Kia Soul and love the dealership. Great customer service. Felt with Elizabeth Mansfield and she was great overall great service six stars More

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Glad I came out to Halleen I was just wanting to come out to test drive the niro! I was greeted by a salesmen as soon as I got up to the door! Arnaldo was my guy! The process to I was just wanting to come out to test drive the niro! I was greeted by a salesmen as soon as I got up to the door! Arnaldo was my guy! The process took a while and I was nervous! But he help me to make a better decision! This is my third Kia! I’m glad I came out to Halleen everyone was so friendly! Way better than montrose Kia! I think everyone introduced themselves rather they were taking care of me or not!! Very pleased with everything great dealership!! More

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Pleasant, Polite, and Professional - Read this All the employees at this dealership were very helpful throughout the process. Before walking into the dealership, my fiancé and I had done our hom All the employees at this dealership were very helpful throughout the process. Before walking into the dealership, my fiancé and I had done our homework and knew the specific vehicles we wanted to test drive. Upon arrival, we expressed that to Arnaldo and he didn't try to upsell us one bit, or put us into a different vehicle - he respected our decision. He promptly had the car pulled around, went over the multitude of features, equipment, etc. and handed us the keys. After completing the test drive, we sat down and talked some numbers. There was some negotiation, but my fiancé and I weren't able to get to a number that "we couldn't walk away from." Plus, it was the end of the day, everyone was tired and wanted to get home, we had dogs to feed, and we were hungry. So, we left Friday night without making a purchase OR feeling pressured to make a purchase - he gave us space. We returned the next day in the afternoon and went for another test drive to make sure we were confident that was the vehicle we wanted and to further discuss the numbers. After a little more negotiating on trade-in value, purchase price, and APR, we were able to come to a number that we felt was quite fair. Could we have fought harder for a couple hundred bucks more? I'm sure we could have, but to me, I felt like they had earned our business. The car was priced fairly to begin with (comparing to similar vehicles across the nation, not just local inventory), the staff was kind, and we were supporting a local dealership. To us, this was more about creating and fostering a relationship for future business, not just a one-and-done type deal. We were positive, cracked jokes, and were also real with our numbers when negotiating. You get back what you put out there. Arnaldo was calm, relatable, and talkative - he was kind. And the experience continued when we met with the Oleg. As is his position, he tried to up-sell us on extended warranties, maintenance plans, etc. We politely declined because we were trying to keep our monthly payments at a pre-determined price. He understood our concerns and presented us with some competitive prices and, as part of the deal, offered to drop our APR even lower. We talked about the pros & cons of the warranties/maintenance plans, and felt that it was in our best interest to select a few of the options with which he presented us. Granted, he did have some wiggle room because our credit scores were so strong (so take note: not everyone may have this opportunity), but we felt that it was a nice gesture and he was trying to earn our business, not just rush us out the door - he understood our situation and presented us with assurances on our purchase. All in all, this was the least stressful situation we have ever encountered when making such a large financial purchase. There is no doubt: they have earned our future business. Or, at a minimum, they have earned our first stop when looking for another vehicle. As should be first and foremost in any financial purchase, the numbers have to be right. I am confident that when we go back in the future, this dealership will do whatever is within their power to try and make the numbers work. In the event that the numbers don't work, I know they will extend a handshake and say, "Thank you for the opportunity. I hope we can make it work next time." That's the type of people you'll find at this dealership; courteous, honest, and professional. If you are looking at purchasing a vehicle, do yourself a favor: stop in and say hi. What's the worst that could happen? More

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Best experience ever!! Jon O’Dee was my sales consultant and he was amazing! He worked with my budget and got me a brand new Mia Optima which is amazing! Highly recommend an Jon O’Dee was my sales consultant and he was amazing! He worked with my budget and got me a brand new Mia Optima which is amazing! Highly recommend anyone looking for a car to see Jon O’Dee!! More

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The best experience I’ve ever had at a car dealership This is by far my best experience buying a new car. Charles Scott was a true professional, he was very patient and did not pressure me into buying som This is by far my best experience buying a new car. Charles Scott was a true professional, he was very patient and did not pressure me into buying something I didn’t want. He was very knowledgeable after my car purchase and made sure I knew everything about my new car before I drove it off the lot. The finance manager Oleg was very thorough and helpful, he worked with me to get the best protection for my new car and made signing the documents easy stress free. I will recommend Halloween Kia and Charles to anyone and everyone of my friends and family who plan on buying a new car. More

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Friendly, Professional, Considerate The buying experience was relaxed and unhurried. Leon Chew, was our sales rep and he did a professional job of showing us cars that met our preference The buying experience was relaxed and unhurried. Leon Chew, was our sales rep and he did a professional job of showing us cars that met our preferences. He was friendly and professional throughout. More

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Yay! My first NEW CAR! Mr. Jim McConville was with me throughout the whole purchasing process, from the moment I walked in, to the moment I walked out, making the entire exp Mr. Jim McConville was with me throughout the whole purchasing process, from the moment I walked in, to the moment I walked out, making the entire experience nice and easy. He found the car that I wanted, with my preferred details in check. It was awesome! The free coffee was great, and Mr. Oleg Gera followed through with the additional packages that I was also interested in. It was a very hassle-free, fun, and friendly process. Kia is an awesome brand, and I love my new car. (note: we are still on the honeymoon phase, lol!) I definitely recommend North Olmsted Kia, Mr. Jim McConville in sales, and Mr. Oleg Gera in management! More

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Easy to work with Brad was kind, down to earth, and got right to work. Not once did I feel overwhelmed or pushed. He was not sales-y at all. Asked what I was looking fo Brad was kind, down to earth, and got right to work. Not once did I feel overwhelmed or pushed. He was not sales-y at all. Asked what I was looking for and had me testing within 10 minutes. He had an estimate quick and worked to keep it in the price range I could do. Every step of the process was explained. I can't believe how simple he made it, and again, how comfortable I was. Did I mention how personable Brad was? Also, Oleg. Both did business with a smile. More

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