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Olivia Leon
Olivia Leon at INFINITI of ONTARIO
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Olivia Leon | Page 2

Service Consultant

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

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4.8
143 Reviews
4.8

143 Reviews

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143 Reviews of Olivia Leon

July 22, 2023

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Employee Rating

Excellent service. Courteous staff. Thoroughly inspected my vehicle. Prices are reasonable with coupon. Thank you. More

by benalara52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2023

INFINITI of ONTARIO responded

Thank you for the kind words and 5 stars review. The entire team always appreciates a great 5 star review... Thank you again, Cordy Cerami

June 30, 2023

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Employee Rating

The staff is very professional, helpful and sincere with everyone. Great dealership, fantastic staff, outstanding. More

by EJMAR
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cordy Cerami, Jorge Aragon, Miki Takasaki , Luis Cruz

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Jun 30, 2023

EJMAR responded

Infiniti of Ontario is the best dealership to buy a car from. Starting with the General Manager Mr. Cordy Cerami. Who interacts with customers on the sales floor with professionalism and kindness. Mr. Jorge Aragon who is very professional, helpful and knowledgeable is the best person to purchase a vehicle from. He will make sure he follows through to the end to complete the sale. His communication goes beyond any sales person I’ve dealt with. He’ll call you or text you to let you know where we stand in the process to complete the deal. Even a day later after you have purchased your car he checks to make sure everything is good. Keep up with the fantastic attitude you have. Their service department is outstanding. Olivia Leon is the best. Her communication exceeds all other dealerships’s service department. She informs you of everything that needs to be done or it can be taken care of the next time it is due for service. Fantastic service department!

Jul 05, 2023

INFINITI of ONTARIO responded

WOW. Thank you for the incredibly kind and detailed post. I know you will enjoy the new INFINITI and we look forward to seeing you for your maintenance needs. I will be sure to share your accolades with the entire team, I know how grateful they will be... Thank you again, Cordy Cerami

June 12, 2023

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Employee Rating

Average dealership Service with high prices, not the fastest service to get your car back More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mando Hernandez

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Jun 21, 2023

INFINITI of ONTARIO responded

Juan, Thank you for taking the time to express your comments. Our goal is always to offer fast service at a great value. I am available at any time if you would like to discuss ideas for improvement. Thank you again, Cordy Cerami

May 29, 2023

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Employee Rating

Beautiful facility and the service from Jocelyn was very quick and amazing they wash my vehicle and was ready right on time. Thank you!! More

by ClauQ50RedSport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joselyn Santos

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Jun 15, 2023

INFINITI of ONTARIO responded

Thank you for taking the time to post your very kind comments about our facility and your service experience with Joselyn and Olivia. I will be sure to share your comments with them and I know how grateful they both will be... Thank you again, Cordy Cerami

May 29, 2023

Dealership Rating
Employee Rating

Saul is always great and helpful. I believe this is my 4th car he has sold too. He’s always helpful and reliable. Always straight forward and easy to talk too. I appreciate his assist More

by BIGKEV404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez, Eric Delapena, Maritza Aguillard, TJ Boldt, Mike Longridge, Louis Hunter , Chris Hernandez, Mando Hernandez

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Jun 01, 2023

INFINITI of ONTARIO responded

Thank you for the continued loyalty and taking the time to post your very kind comments about Saul and the team. I will be sure to share your comments with them and I know how much they will all appreciate it... Thank you again, Cordy Cerami

May 18, 2023

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Olivia Leon works so passionately to make sure our I always get the best experience at Infiniti if Ontario. I love working collaboratively with Olivia, she’s always so authentic and enthusiastic and alw More

by Alacosta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2023

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and to acknowledge Olivia. I will make sure to share your kind comments with her and I know how grateful she will be... Thank you again, Cordy Cerami

May 14, 2023

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Employee Rating

The service far exceeded my expectations! The employees were professional, courteous and friendly. My service was done sooner than expected and there were no hidden or unexpected charges. The More

by Jbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Aguillard, Joselyn Santos, Mike Longridge, Brooke Ranger , Chris Hernandez, Mando Hernandez

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May 23, 2023

INFINITI of ONTARIO responded

Tooo kind, I'm glad they were able to address your concerns quickly and get you back on the road. Thank you, Cordy Cerami

May 08, 2023

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Employee Rating

Truly appreciate Saul and Olivia assisting my husband and I, working out a deal for our new and old trade in car. We walked away feeling heard, supported, and like we negotiated a fair deal. We look forward More

by cc_duran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez

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Oct 20, 2023

INFINITI of ONTARIO responded

Thank you for your 5 stars review and the kind accolades regarding Saul and Olivia. I will be sure to share your post with the entire team and I know how grateful they will be... Thank you again, Cordy Cerami.

April 15, 2023

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Employee Rating

Service department is below par; worst customer service ever! Which there was another dealership close by! More

by curbing.ashier_0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maritza Aguillard, Joselyn Santos, Mike Longridge, Brooke Ranger , Chris Hernandez, Mando Hernandez

Helpful 2
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May 12, 2023

INFINITI of ONTARIO responded

I would like to apologize for any inconvenience that you may have experienced with us. To explain, we were simply unable to accommodate your demands for a multi-issue diagnosis within your time frame, especially with out an appointment. Our obligations to our customers that are here waiting and those that took the time to create an online appointment had our priority. We always strive to accommodate everyone’s schedule but fell short in your situation. I would look forward to further discussions on this at your convenience... Thank you, Cordy Cerami

April 12, 2023

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Employee Rating

Great service and very professional. Kept me informed thru out the whole ordeal. I would recommend Infinitii iof Ontario to my friends and family any time! More

by Baibap
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Aguillard , Manuel Fuentes, Maurice lHadad

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May 12, 2023

INFINITI of ONTARIO responded

Thank you for posting the 5 stars review and acknowledging our team members Manuel, Olivia, Maritza and Mouris. I know how grateful they will be when I share your comments with them... Thank you again, Cordy Cerami

May 12, 2023

Baibap responded

Please do not forget Maurice our salesman, he was the greatest, no pressure, honest and sincere!

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