Omar Gonzalez JR
Omar Gonzalez JR at Naples Acura

Omar Gonzalez JR

Business Manager

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

Contact Me
4.9
236 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.9

236 Reviews

Write a Review

236 Reviews of Omar Gonzalez JR

August 27, 2025

Dealership Rating
Employee Rating

I had a wonderful buying experience. Norm our sales rep was very attentive and patient as we bought our new to us RDX. I highly recommend Naples Acura. More

by orlando
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston

Aug 27, 2025

Naples Acura responded

Thank you for your purchase and for your feedback! Norm is the best! He is a true professional with a great deal of knowledge. He knows the sales process and knows how to seamlessly guide his customers through. Enjoy your sporty new RDX!

August 16, 2025

Dealership Rating
Employee Rating

What a wonderful group of people! They truly deliver the car and the experience! I got a GREAT deal on my 2025 Integra Aspec. No stress, nice facility , friendly people. Thank you More

by Peterpolanco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

Naples Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Naples Acura. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 16, 2025

Dealership Rating
Employee Rating

Marvin is very honest and always willing to help with whatever you need. He explains everything very clearly. He's an excellent and trustworthy person. I highly recommend him. This is the second time I'v More

by vivian m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

Naples Acura responded

Hi Vivian, thank you for your kind review; we are happy to pass along your comments to the team here at Naples Acura! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

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Employee Rating

I have been doing business with Naples Acura for several years! They have a very professional sales and service staff. I especially enjoy working with Marvin as my sales person. He does everything to mak More

by Marsha Huether
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marvin Guerrier

Aug 13, 2025

Naples Acura responded

Thank you Marsha for your purchase and for your feedback! Marvin is awesome to work with. He is very customer centric and will go above and beyond for his customers. His goal with all of his customers is to deliver the car and the experience. Enjoy your sporty new Acura!

Aug 14, 2025

Naples Acura responded

Hi Marsha, thank you for your kind review; we are happy to pass along your comments to the team here at Naples Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2025

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Employee Rating

I like the help I got it was a good experience. The only thing is that the front desk guy was rude. More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristian Gonzalez

Aug 07, 2025

Naples Acura responded

Hi Brenda, thank you for taking the time to leave us feedback about your experience with us. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 04, 2025

Dealership Rating
Employee Rating

I generally have a lot of stress and Anxiety when it comes to buying a car. The team at Naples Acura, especially Omar and Armando, made it the easiest stress free process to complete. I’m really excited More

by AdamS85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2025

Naples Acura responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2025

Dealership Rating
Employee Rating

Tristian was amazing to work with, made the car buying process so easy and enjoyable! More

by allisonkearney24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2025

Naples Acura responded

Thank you Allison for your purchase and for your comments. Tristian is amazing and we are happy that you had an enjoyable car purchase. Enjoy your sporty new Acura!

July 16, 2025

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Employee Rating

3rd time purchasing an Acura. The experience once again was amazing. Omar and Tristen have always treated us like family. They never make us feel like they "just want to sell a ca More

by Dawn O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristian Gonzalez, Scott Moskow

Jul 17, 2025

Naples Acura responded

Thank you, Dawn for your purchase and for your loyalty to Naples Acura! Tristan and Omar are an amazing duo. They will both listen and help identify the perfect vehicle based on your needs and wants. Their end goal is to deliver the car and the experience to all of their customers. Enjoy your new Acura!

Jul 17, 2025

Naples Acura responded

Hi Dawn, thank you for your kind review; we are happy to pass along your comments to the team here at Naples Acura! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 21, 2025

Dealership Rating
Employee Rating

Five-Star Experience at Naples Acura! I recently purchased a vehicle from Naples Acura and couldn’t be more impressed with the entire experience. From the moment I walked through the d More

by cindylyn72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

Naples Acura responded

Hi, when a customer makes the effort to write a review as generous as yours, we know that we are doing our jobs correctly. We are sincerely grateful that you chose Naples Acura for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

June 04, 2025

Dealership Rating
Employee Rating

Horrible service ripoff. Tried to upsell five unnecessary services as immediately needed. Said the cabin filter was dirty and sent a picture of a filthy cabin filter that was More

by Jetemy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2025

Naples Acura responded

Grace, Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your recent visit. After reviewing the situation, it’s clear that a mistake was made regarding your vehicle’s mileage, which led to inappropriate service recommendations. This was an honest error on our technician’s part, but we completely understand how this affected your trust and perception of our dealership. The photo of the cabin filter you received was in fact from your vehicle, and I was able to pull up the video footage from our shop which confirms this. I can understand under the circumstances why you would question the information we originally sent. We never intend to upsell unnecessary services, and we are sorry that our recommendations came across that way. Your vehicle’s actual condition and maintenance schedule should always guide our advice, and in this case, we missed the mark. We would appreciate the opportunity to make this right and hope you give us the opportunity to do so. Please feel free to reach out with any additional questions or concerns. Ross Levy General Manager, Naples Acura rlevy@naplesacura.com 239.263.5701

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