Omar Ihjul

Keith is incredible ! ! Made the entire process smooth and stress-free, couldn't have asked for a better experience and I absolutely LOVE my new Truck !! Highly recommend K ! Made the entire process smooth and stress-free, couldn't have asked for a better experience and I absolutely LOVE my new Truck !! Highly recommend Keith !! More

Report | Print

Paul Machi was very helpful it was a easy and friendly experience that went very smoothly experience that went very smoothly More

Report | Print

I found just the low mileage, current model vehicle with all the features I was looking for at Imperial and Firas Ektilah provided immediate responsiveness to provide a test drive and all of the vehicle inf all the features I was looking for at Imperial and Firas Ektilah provided immediate responsiveness to provide a test drive and all of the vehicle information I needed to determine the vehicle and options are an exceptional value and I was also offered top value for my trade. Having previously purchased from Firas, he not only immediately recognized me, he understood what I was looking for within my budget and has become a trusted friend. I then completed the purchase and sale with Ohmar, who also went out of his way to review the extended warrantee on my trade and provide as much of an extended warrantee on my purchase that was in my budget. Upon taking delivery on the vehicle, it had been professionally cleaned inside-out and filled with fuel ... Best vehicle purchase experience, best value and best service .... thanks to Imperial for another fantastic experience! I look forward to returning to Imperial Chevrolet to have my vehicle serviced as they have provided top-level maintenance to all of our vehicle for years ... routinely providing a free carwash. We look forward to many years to come! More

Report | Print

Worked with Paul Macchi to buy a used car in Mendon. Great experience! Paul was wonderful to work with. Explained everything clearly. Great experience! Paul was wonderful to work with. Explained everything clearly. More

Report | Print

Paul is the best. He went above and beyond to make sure I was completely satisfied. great buying experience. He went above and beyond to make sure I was completely satisfied. great buying experience. More

Report | Print

Omar was great to work with. Did not feel pressured at all . Friendly and comfortable Did not feel pressured at all . Friendly and comfortable More

Report | Print

I was in a real pickle after my Kia Sorento decided to quit on me on the way to work one morning. I knew it was time to buy another vehicle and Imperial in Mendon always has such a vast selection of new quit on me on the way to work one morning. I knew it was time to buy another vehicle and Imperial in Mendon always has such a vast selection of new and used cars. I found a few Chevy's that I really liked and made my way down to their business. I was paired up with a very nice young salesman, Keith Phaneuf. I found out quickly that Keith really cared about what I wanted and never pushed me into looking at anything else. I appreciated Keith's professionalism, customer service and over all down to earth personality - a real breath of fresh air. I also appreciated Keith's patience with me as I had originally purchased a Malibu, only to return it the next day. I am 6'2", 310 lb , 54 year old man and there was no way I was going to be happy in it for the next 6 years. My daughter said it was "impractical" and she was right ! What was I thinking? I immediately called Keith and he assured me that everything would be ok and that I should come in the next day to find a better vehicle for me. And he did, I chose a 2019 Chevy Equinox LT, Redline edition SUV and I couldn't be happier. The Imperial Chevrolet staff is amazing. Always friendly, helpful and courteous. I want to thank Omar as well, his sense of humor and ability to put one at ease is amazing. Thank you Omar ! In closing, if you are looking for a reliable automobile and not sure where to turn, try Imperial Chevrolet and ask for Keith Phaneuf. I was fortunate enough to have him as my salesman and if you are able to link up with him in your quest for your next car or SUV, I guarantee Keith will go above and beyond to find you EXACTLY what you want. More

Report | Print

Worked with Eric Stolberg in the purchase of my new to me Yukon. Easy process/ great deal I am very happy Yukon. Easy process/ great deal I am very happy More

Report | Print

Great price on my '21 XT5. Fair price for my trade in, excellent service from my salesman both during and after the sale. It was a team effort and they all worked with me pro Fair price for my trade in, excellent service from my salesman both during and after the sale. It was a team effort and they all worked with me professionally. More

Report | Print

Started are day with Jean whom did an excellent job showing us exactly what we were looking for, he was honest and didn't push. Then we met with Omar who made are financing so a great experience he mad showing us exactly what we were looking for, he was honest and didn't push. Then we met with Omar who made are financing so a great experience he made us laugh when we were getting worried but he did his job and made it work for us.Thank you great job guys. More

Report | Print