Omar Martinez

Responsible, most helpful and understanding people. , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finishe , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finished the job on time as promised. More

by DR.I.AKHAVAN Verified Customer Verified Customer

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Omar was great getting me promptly and attending to my GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Techn GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Technicians for a job well done. Best Regards, Joe Ginski More

by GINSKI1 Verified Customer Verified Customer

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The customer service is top notch. They exceed my expectations every time. They have a loyal customer in me. They exceed my expectations every time. They have a loyal customer in me. More

by stc044 Verified Customer Verified Customer

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OMAR HAS BEEN & CONTINUES TO BE EXCELLENT ! !! HES ALWAYS PLEASANT AND IS EASY TO TALK TO HES AN ASSET TO MERCEDES !!! !! HES ALWAYS PLEASANT AND IS EASY TO TALK TO HES AN ASSET TO MERCEDES !!! More

by JOANIEJAMS1 Verified Customer Verified Customer

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I am sorry I purchase from this location as far as I am concerned nothing cover my warrenty and was told it’s not a new car I bought so I don’t know why the give warranty concerned nothing cover my warrenty and was told it’s not a new car I bought so I don’t know why the give warranty More

by RAION100 Verified Customer Verified Customer

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It took to long to install the tires. It was almost four hours to install four tires It was almost four hours to install four tires More

by GEO9339 Verified Customer Verified Customer

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Professional service in and out! ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a cl ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a clean car!! More

by BLONDIE4KIDS Verified Customer Verified Customer

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Omar and his service was excellent The loaner car was brought to pick up my car. We actually didn't use it but it was nice just in case we did. brought to pick up my car. We actually didn't use it but it was nice just in case we did. More

by NSCALO8049 Verified Customer Verified Customer

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Omar was absolutely terrific. The loaner process couldn't have been any easier. The car war ready as promised with no surprises. The loaner process couldn't have been any easier. The car war ready as promised with no surprises. More

by russell.lindberg Verified Customer Verified Customer

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The communication was very choppy and I had to continue to reach out to get an update on my vehicle. I also didn’t appreciate that they claimed to check all my tire pressures and the vehicle, but I receive to reach out to get an update on my vehicle. I also didn’t appreciate that they claimed to check all my tire pressures and the vehicle, but I received the car with 2 tires having a tire pressure in the 20’s. More

by KEVINROWE45 Verified Customer Verified Customer

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