Omar Martinez | Page 2

Great customer service amazing person. Thank you for everything you did to make my car in better shape. Thank you for everything you did to make my car in better shape. More

by IMUSOVIC1 Verified Customer Verified Customer

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To this point, they have done good, if very expensive work. However this service was a bit below standard. First, it was very hard to get a service adviser to pick up a call or answer an e mail until I m work. However this service was a bit below standard. First, it was very hard to get a service adviser to pick up a call or answer an e mail until I mad an on line appointment. Only at that point was I allowed to access a service adviser to discuss the work and timing given we live 80 miles away and my caretaker has to take the car to the appointment. But all went smoothly after we arranged the appointment until I drove the car this weekend having returned for the summer from Arizona: our Apple Car Play has disappeared after both the main and auxiliary batteries were replaced and the car is reporting that an A0 Service is due. So not good and it looks like some checklist or process was not followed. We will find out but was disappointed that these problems occurred. More

by weston11 Verified Customer Verified Customer

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Omar was very attentive and kept me informed on my vehicle's progress. I'll return. vehicle's progress. I'll return. More

by KIRKGERMAN Verified Customer Verified Customer

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Great Customer Service. Omar my Service Rep Kept me notified and cared about whole process. Omar my Service Rep Kept me notified and cared about whole process. More

by EDUARD1 Verified Customer Verified Customer

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Omar is AWESOME! !!! A definite Asset to the dealership. Very Professional & Knowledgeable. Thanks Again Omar & Staff !!! A definite Asset to the dealership. Very Professional & Knowledgeable. Thanks Again Omar & Staff More

by JEFF@FORMAGGIOCHEESE.COM Verified Customer Verified Customer

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What a pleasure was to work with the staff and the facility is beautiful. Just the way you want to be treated as a customer!! Great experience facility is beautiful. Just the way you want to be treated as a customer!! Great experience More

by JANISHESKI Verified Customer Verified Customer

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The dealership is very appealing, the service is great and the selection of vehicles is also amazing. and the selection of vehicles is also amazing. More

by SBC7788 Verified Customer Verified Customer

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Responsible, most helpful and understanding people. , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finishe , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finished the job on time as promised. More

by DR.I.AKHAVAN Verified Customer Verified Customer

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Omar was great getting me promptly and attending to my GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Techn GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Technicians for a job well done. Best Regards, Joe Ginski More

by GINSKI1 Verified Customer Verified Customer

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The customer service is top notch. They exceed my expectations every time. They have a loyal customer in me. They exceed my expectations every time. They have a loyal customer in me. More

by stc044 Verified Customer Verified Customer

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