Omar Martinez | Page 2

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that Michael Paccione and Thomas Tzimoulis provided you with such professional and wonderful service during your car purchase. Delivering a seamless and efficient experience is our goal, and we're delighted that we could have you driving off in your new car within just one hour. Warm Regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for sharing your experience with us! We're sorry to hear about the tire blowout your wife experienced, but we're relieved that our team was able to provide assistance and support during such a stressful situation. It's heartwarming to hear that our staff went above and beyond to ensure your wife's safety and comfort, even offering to stay late and providing updates through a tech's video inspection. Warm Regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful feedback! We're thrilled to hear that Omar Martinez has consistently provided you with a perfect experience when your car is being serviced. Warm Regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for taking the time to share your feedback with us! We're thrilled to hear that Omar Martinez provided you with helpful and courteous service during your visit. Ensuring our customers receive top-notch assistance is our priority, and we're delighted that Omar made a positive impression on you. Warm Regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're delighted to hear that you were impressed with the speed and efficiency of our service process. Ensuring a quick turnaround time while maintaining quality service is a priority for us, and we're glad we could return your car to you on the same day. Warm Regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your kind words! We're thrilled to hear that you found our dealership and Omar to be presentable and professional. Providing top-notch service and keeping our customers updated on their service status is important to us, and we're glad Omar could deliver on that promise for you. Warm Regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We understand the importance of efficiency, especially when you have a busy schedule to get back to. We're delighted to hear that our team was able to provide you with efficient and effective service during your appointment. Your time is valuable to us, and we're glad we could meet your needs. Warm Regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your feedback with us. We're glad to hear that you're happy with the service overall, but we're sorry to hear about the premature wear on your tires. mhill@benzelbusch.com mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that Nick and Thomas have consistently provided you with great service during your sales and financial transactions. We understand that service visits may not always be the most enjoyable, but we're pleased to know that Omar was able to make your experience pleasant and friendly. Warm Regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that our service team provided you with great assistance in a helpful, professional, and friendly manner. Getting straight to the point without any unnecessary fluff is important to us, and we're glad that approach resonated with you. Warm Regards, Michael Hill mhill@benzelbusch.com