Omar Martinez | Page 2

Great team, great service. Jodie at the desk, Miguel in the maintenance garage, Omar as the customer service point of contact. Thanks very much for an easy and pleasant experi Jodie at the desk, Miguel in the maintenance garage, Omar as the customer service point of contact. Thanks very much for an easy and pleasant experience; keep up the great work! More

by Brian.wetzler Verified Customer Verified Customer

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Omar did an exceptional job getting our Mercedes back up and running. We are grateful that he got the issue resolved quickly and kept us informed during the process. Thanks!!! and running. We are grateful that he got the issue resolved quickly and kept us informed during the process. Thanks!!! More

by ttaylor Verified Customer Verified Customer

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Omar explained the service options upfront so there were no surprise charges. He informed me of unexpected repairs and gave an option to provide additional services at a later date. The waiting area was com no surprise charges. He informed me of unexpected repairs and gave an option to provide additional services at a later date. The waiting area was comfortable, clean, and welcoming. The manager, Maggie was friendly and professional. More

by QUEENBNKIDZ Verified Customer Verified Customer

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Excellent a pleasure Amari in service is outstanding very helpful very professional and shows that he cares. helpful very professional and shows that he cares. More

by TONYVMAX10 Verified Customer Verified Customer

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Valentina was very thorough and professional, listened attentively to my concerns, and provided great value for my service. attentively to my concerns, and provided great value for my service. More

by ronald.hennel49 Verified Customer Verified Customer

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I took advantage of buy 3 & get one for a dollar Goodyear Tire deal the dealership was promoting. Service advisor Martinez and his team did an excellent job with the install. Tire deal the dealership was promoting. Service advisor Martinez and his team did an excellent job with the install. More

by OCENTENO Verified Customer Verified Customer

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Great customer service amazing person. Thank you for everything you did to make my car in better shape. Thank you for everything you did to make my car in better shape. More

by IMUSOVIC1 Verified Customer Verified Customer

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To this point, they have done good, if very expensive work. However this service was a bit below standard. First, it was very hard to get a service adviser to pick up a call or answer an e mail until I m work. However this service was a bit below standard. First, it was very hard to get a service adviser to pick up a call or answer an e mail until I mad an on line appointment. Only at that point was I allowed to access a service adviser to discuss the work and timing given we live 80 miles away and my caretaker has to take the car to the appointment. But all went smoothly after we arranged the appointment until I drove the car this weekend having returned for the summer from Arizona: our Apple Car Play has disappeared after both the main and auxiliary batteries were replaced and the car is reporting that an A0 Service is due. So not good and it looks like some checklist or process was not followed. We will find out but was disappointed that these problems occurred. More

by weston11 Verified Customer Verified Customer

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Omar was very attentive and kept me informed on my vehicle's progress. I'll return. vehicle's progress. I'll return. More

by KIRKGERMAN Verified Customer Verified Customer

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Great Customer Service. Omar my Service Rep Kept me notified and cared about whole process. Omar my Service Rep Kept me notified and cared about whole process. More

by EDUARD1 Verified Customer Verified Customer

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