Omid Anushiravani

Over the last decade, I’ve leased three Mazdas from Heritage and it’s always been an extremely positive experience, which is why I'm happy to keep returning. The sales, finance, service, and management Heritage and it’s always been an extremely positive experience, which is why I'm happy to keep returning. The sales, finance, service, and management teams are always welcoming, friendly, trustworthy, and knowledgeable about their business. Their showroom/waiting area is modern, clean, comfortable, and well-stocked with drinks and snacks. I've never had a negative experience at Heritage! More

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Catonsville Mazda - A Disastrous Experience! I recently had the misfortune of dealing with Catonsville Mazda, and I feel compelled to share my experience to warn others. Initially, I was told I recently had the misfortune of dealing with Catonsville Mazda, and I feel compelled to share my experience to warn others. Initially, I was told by the sale person, the finance person and a manager that I would be getting the advertised financing rate of 3.99%. Which was high considering in 2020 I got my car at a 0% rate. When I finalized the deal the finance person shot thru the paperwork on this computerized desk telling me I was getting 3.99% but putting 6.24% on the form of a million pages that no one reads. I guess I needed to read each line and bring my calculator to check their honesty. This bait-and-switch tactic is not only misleading but downright fraudulent. To make matters worse, the process of trading in my old vehicle was a nightmare. Despite assurances that my previous car loan would be paid off quickly, I ended up being charged an extra payment for my old car—something that Catonsville Mazda still owes me for. The lack of organization and accountability was astounding. Throughout this ordeal, I had to deal with multiple managers, none of whom seemed capable of resolving the issues at hand. It was a series of disasters that left me frustrated and disappointed. I can refinance with my credit union for the rate I wanted but its principle, this was FRAUDULENCE! I strongly advise anyone considering Catonsville Mazda to think twice. My experience was filled with dishonesty and incompetence, and I sincerely hope others can avoid the same fate. Save yourself the hassle and look elsewhere! More

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Omid is a sensible person and can understand very well about customer priorities. GOD has put him in a great responsible position that very well suits to him. about customer priorities. GOD has put him in a great responsible position that very well suits to him. More

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Mr. Anushiravani, I had a terrible experience this week with the dealership and would like to speak to you as soon as possible as I do not wish to publicly criticize the dealership or staff. Please contact with the dealership and would like to speak to you as soon as possible as I do not wish to publicly criticize the dealership or staff. Please contact me. Thank you. More

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If they followed up after a sale and returned emails/calls I'd rate very high. emails/calls I'd rate very high. More

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Tricia was very patient and helpful! ! I’m a very indecisive person but it didn’t bother her. ! I’m a very indecisive person but it didn’t bother her. More

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Very helpful and supportive. I really appreciate his effort on helping me buy a new car with good rate I really appreciate his effort on helping me buy a new car with good rate More

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Jeffrey and the whole team at Heritage are awesome to work with. Call Jeffrey with any new car request he did a super job for me. work with. Call Jeffrey with any new car request he did a super job for me. More

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They helped me get my first car in the US as a new immigrant despite the tedious and intricate process. I’m grateful for the assistance and support of Jeff, 2 Joes, Habayatou and Omid! immigrant despite the tedious and intricate process. I’m grateful for the assistance and support of Jeff, 2 Joes, Habayatou and Omid! More

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Greg is fantastic. I purchased a Mazda 3 back in May of 2023, and he was super helpful and honest about pricing. I later traded the car in for an SUV and made sure to w I purchased a Mazda 3 back in May of 2023, and he was super helpful and honest about pricing. I later traded the car in for an SUV and made sure to work with him directly. So many salesmen at other dealerships will say whatever they can to get you onto the lot and then change the terms of the quote/price. With Greg - the price and options he proposes are the same price/options you get when you come to the dealership. He's also patient and willing to put up with indecisive customers like me! I will never go anywhere else to purchase a vehicle and will always recommend my friends/colleagues specifically contact Greg if they're in the market for a car. More

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