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Buyer beware Our salesperson, Donnie, was GREAT! However, the remainder of our experience was less than stellar. We visited the lot on Tuesday and test drove two v Our salesperson, Donnie, was GREAT! However, the remainder of our experience was less than stellar. We visited the lot on Tuesday and test drove two vehicles and decided on one. After haggling over the price, we were told that we had a deal on Wednesday morning. We scheduled to come by after work with a certified check to purchase the vehicle. Around 3pm, we received a call stating another person was in the dealership obtaining financing for the same vehicle. My issue is that we were told we had a deal. No one stated that we needed to come in ASAP to secure the vehicle. If we had been told that, we would have made provisions to do just that. Shady dealings if you ask me. If this is how Sales Managers for Keffer do business, I suggest you tread lightly if you choose to deal with them. More

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Our 4th Miata Arkeayes Cunnigham and Keffer Mazda made this an easy transaction. Very professional, no surprises, easy transactions. Would highly recommend. The Kef Arkeayes Cunnigham and Keffer Mazda made this an easy transaction. Very professional, no surprises, easy transactions. Would highly recommend. The Keffer family of dealerships is first class. More

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Awesome! Very helpful and didn’t have to spend the entire day cutting to the chase. Set an appointment and someone was there waiting on me. Very friendly and t Very helpful and didn’t have to spend the entire day cutting to the chase. Set an appointment and someone was there waiting on me. Very friendly and the dealership is nice, clean, and hospitable. Kudos to the team for a great experience! More

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Thanks for everything! Your staff was amazing! The process was easy and I’ll definitely come back again for my next car! My friends will also know about my experience with K Your staff was amazing! The process was easy and I’ll definitely come back again for my next car! My friends will also know about my experience with Keffer Mazda! More

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Overall I was satisfied Upon arriving at the dealership it had a big city feel. The salesman was a little hard to judge character wise. I ended up with a fair deal. Had Upon arriving at the dealership it had a big city feel. The salesman was a little hard to judge character wise. I ended up with a fair deal. Had a little above minor mechanical problems which the dealership very reluctantly, but did pay for. I'm extremely happy with my vehicle after all the dust settled from the problems. The Toyota Tundra pickup is about 8 years old. More

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"Worst Car buying experience " I am an hour and 1/2 away and purchased a used car over the Internet. The used car manager along with the internet manager knew well in advanced I was I am an hour and 1/2 away and purchased a used car over the Internet. The used car manager along with the internet manager knew well in advanced I was coming the day before to pick up the vehicle. When I arrived, they car was not ready, it was dirty and had less than 1/2 tank of gas. No one went over the car with me, I had to test drive by myself because they were short staffed. The customer service that I received during my visit was the worst service I have ever received at a car dealership. Very disappointed and would not recommend. More

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Chaos Unlimited! The situation went from bad to worse and ended with such outrage on my part that i DO NOT THINK YOU REALLY WANT TO HEAR ABOUT IT. I contacted the deal The situation went from bad to worse and ended with such outrage on my part that i DO NOT THINK YOU REALLY WANT TO HEAR ABOUT IT. I contacted the dealership via internet because I was looking for a particular vehicle that they seemed to have. I drove for over 200 miles to test drive a 2018 Miata RF Grand Touring and I bought it, despite the horrible experience and total chaos from start to finish. The car had to be detailed and had to be kept to do so...why wasn't I told that before???? That was on Saturday.....after the car not arriving as promised on Tuesday, I became again disappointed....then I waited on Wednesday until 8:20 pm....it was dark so I really couldn't see the detailing I had waited for. By the way, I contacted the dealership beginning at 3pm since that's when I was scheduled to get the car....they lied to me repeatedly and made all kinds of excuses as to why I did not yet have the car that I HAD PAID CASH FOR. It finally arrived and was filthy, with an eighth of a tank of gas, and smelled like cabbage on the inside....where's my new car smell? Apparently gone with the 80 year old men that drove it to me. By the way, they did not give me the opportunity to have it delivered on a truck....I probably lost those 200+ miles on my warranty too. Needless to say me experience with KEFFER MAZDA was far less than even adequate. I love the car, byt am still reeling about the dealer experience.....On an end note, the general manager called me while I was still waiting on the car and promised to call back the next day to make sure I felt better about the situation...he did not call and I do NOT feel better! Peggy Campbell More

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