Ophelia Wang-Le Blanc
Ophelia Wang-Le Blanc at Mercedes-Benz of Arcadia

Ophelia Wang-Le Blanc | Page 2

Service Sales Advisor

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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39 Reviews

Languages Spoken

English English

Mandarin Mandarin

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39 Reviews

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39 Reviews of Ophelia Wang-Le Blanc

March 07, 2023

Dealership Rating
Employee Rating

I have a passion for leased cars as I’m always wanting the newest tech! - Kat has been by far the most knowledgeable and kindest person to work with. I recommend reaching out to her if you want to get a c More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger

Mar 09, 2023

Mercedes-Benz of Arcadia responded

Justin, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

August 04, 2021

Dealership Rating
Employee Rating

Correy provided exceptional service. He was able to find a car that suited my needs within the price range that I was looking for. I would not hesitate to recommend Correy’s services to my peers in the futu More

by iamdevon212
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corry Polk

Aug 05, 2021

Mercedes-Benz of Arcadia responded

Mercedes-Benz of Arcadia thanks you for the 5-stars and feedback. We look forward to future visits.

April 05, 2021

Dealership Rating
Employee Rating

Ophelia wang has always been in top of her stuff! She keeps me updated about the service and how everything is going. Whenever I have a situation or need advice etc she is a text away and for that I am g More

by josuegonzalez99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Mercedes-Benz of Arcadia responded

Hi- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Ophelia, and with your repairs. We look forward to taking care of any of your auto needs in the future at Mercedes-Benz of Arcadia.

April 23, 2020

Dealership Rating
Employee Rating

Very quick service for such a trying time. I was happy with the precautions that were taken for Covid 19. The labor discount was a pleasant surprise. More

by Kkbessho
Recommend Dealer
Yes
Apr 24, 2020

Mercedes-Benz of Arcadia responded

Hello there, thank you so much for the kind words! We're glad to hear your experience was five-stars. We hope to see you again.

April 23, 2020

Dealership Rating
Employee Rating

Rusnak Mercedes is above all the rest in its class! I m a Mercedes Benz owner for life the Arcadia Store is My New home! More

by Timlynn21
Recommend Dealer
Yes

Other Employees Tagged: Perry Roeder , Allen Hsiang, Marc Hung, Andy Tan

Apr 23, 2020

Mercedes-Benz of Arcadia responded

Thank you for the five-star rating! We're happy to hear our team was able to meet your expectations and bring you into our Arcadia family. We look forward to seeing you again in the future.

April 10, 2020

Dealership Rating
Employee Rating

Great experience! Would buy here again and would recommend it to others. This is my 4th S class, and second one from Rusnak. Thank you More

by mihaela122
Recommend Dealer
Yes

Other Employees Tagged: William Ho , Andy Lok, Andy Tan

Apr 10, 2020

Mercedes-Benz of Arcadia responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

April 02, 2020

Dealership Rating
Employee Rating

She is really helpful and willing to helped me all the way good service Thank you very much and appreciated to stayed on top Julie More

by Lovmenoty2k
Recommend Dealer
Yes
Apr 03, 2020

Mercedes-Benz of Arcadia responded

Hello, Although we are happy to know that Ophelia provided you with excellent service, I am concerned to see that your experience was only three stars. If you have any concerns, please feel free to reach out to me. I look forward to connecting with you. Best, Allen H. General Manager ahsiang@rusnakautogroup.com 101 N. Santa Anita Ave • Arcadia, CA 91006 https://www.rusnakarcadia.com/

April 01, 2020

Dealership Rating
Employee Rating

Great service! Dropped off my car for servicing, Ophelia always keeps me updated on what needs to be done on my car and the price for replacement. Just a text away a More

by st.311.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2020

Mercedes-Benz of Arcadia responded

Thank you for the great review! We will be sure to thank Ophelia for keeping you updated on our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 29, 2020

Dealership Rating
Employee Rating

Came to pick up and deliver the car. Good notice. Prompt. Friendly people. They remember us. Good records. Expensive but service is worth it. Recommend. More

by solson2468
Recommend Dealer
Yes
Mar 29, 2020

Mercedes-Benz of Arcadia responded

Thank you for taking the time to share with us your feedback. We're glad to know of your recommendation. Please have a wonderful day!

March 25, 2020

Dealership Rating
Employee Rating

Ophelia is the best always on top of things and very creative, experienced and knowledgable...I’m buying another Benz just so She can help me with the service! More

by Tommy
Recommend Dealer
Yes
Mar 25, 2020

Mercedes-Benz of Arcadia responded

Thanks for the great review, Tommy! We're lucky to have Ophelia on our team. We appreciate your business, just let us know if we can be of service in the future!

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