William Ho
William Ho at Mercedes-Benz of Arcadia
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William Ho

Sales Manager

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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5.0
28 Reviews

I was born in Hong Kong and came to the United States at the age of 21. My first job in the car business was with a Pontiac Dealership. I was then a finance manager for a BMW dealership for 2 years. I started with Mercedes-Benz at Pasadena Imports in June 1991. The dealership was later acquired by Rusnak Auto Group. During my years with Mercedes-Benz, I have enjoyed representing the Mercedes-Benz brand and assisting our great clients. I am very active in the Chinese community and a member of the Hong Kong School Association. I am proud to be recognized as representative of the Rusnak Auto Group.

Dealership Experience

32 yrs, 8 mos

Languages Spoken

Cantonese Cantonese

English English

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5.0

28 Reviews

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28 Reviews of William Ho

February 04, 2024

Dealership Rating
Employee Rating

Efficient and friendly service. The sales team tried to accommodate my needs in a way that you can feel they are on your side. More

by aishino05272
Recommend Dealer
Yes

Other Employees Tagged: Scott Hong , Devon

Feb 06, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit!

January 20, 2024

Dealership Rating
Employee Rating

After weeks of searching and outreach to multiple dealerships, Winnie and Stacey helped me get into my new car. I recommend Mercedes-Benz of Arcadia for making the vehicle maintenance and sales proce More

by Jujuett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Huynh, Winnie Wu, Dalia Ramos , Harout Arslanian

Jan 22, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 15, 2024

Dealership Rating
Employee Rating

I have good experience when I visit the sales team every time after I got my new eqe , they explained to me in details how to use the car. More

by thomaslimrealtorla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Mercedes-Benz of Arcadia responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 28, 2023

Dealership Rating
Employee Rating

I had an amazing experience in Mercedes- Benz of Arcadia. Everything went perfectly. Excellent and professional sales team! More

by Klozh2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Lok, Billy Kwan, Bo Xiao

Dec 29, 2023

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 11, 2023

Dealership Rating
Employee Rating

Simple, transparent, efficient, no hassle, professional, excellent customer service through out the whole process. Highly recommended! More

by alexccbk2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Ma, Rod Kordani

Dec 13, 2023

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

November 02, 2023

Dealership Rating
Employee Rating

I have had the pleasure of working with Stacey at Mercedes Benz of Arcadia for my very 1st Mercedes Benz vehicle 3 years ago, and for my most recent vehicle that I just leased. Each time, Stacey has More

by theroyalwraps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Lok, Stacey Huynh , Kevin

October 21, 2023

Dealership Rating
Employee Rating

Scott and William always make it fast and easy for my wife and I. Always the best deals and always 5 star service!!! More

by Philx6m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Hong

October 16, 2023

Dealership Rating
Employee Rating

Very friendly professional people. They understand what our needs are to get the sales done. More

by K5
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marc Hung, Billy Kwan

October 09, 2023

Dealership Rating
Employee Rating

Arcadia Mercedes is better than before and now it is the best dealer. Because of the new pretty building and excellent customer services, specialty Billy Kwan and Billy Wang. I highly recommended Arcadia if More

by a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan , Solomon wang-excellent

September 07, 2023

Dealership Rating
Employee Rating

We are grateful for the customer service and services received at this MB of Arcadia, both the sales person Mark and Billy in finances were helpful and provided exceptional services, thank you! More

by Drmaribelmorales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan

1

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