Orlando Casale | Page 2

To this point, they have done good, if very expensive work. However this service was a bit below standard. First, it was very hard to get a service adviser to pick up a call or answer an e mail until I m work. However this service was a bit below standard. First, it was very hard to get a service adviser to pick up a call or answer an e mail until I mad an on line appointment. Only at that point was I allowed to access a service adviser to discuss the work and timing given we live 80 miles away and my caretaker has to take the car to the appointment. But all went smoothly after we arranged the appointment until I drove the car this weekend having returned for the summer from Arizona: our Apple Car Play has disappeared after both the main and auxiliary batteries were replaced and the car is reporting that an A0 Service is due. So not good and it looks like some checklist or process was not followed. We will find out but was disappointed that these problems occurred. More

by weston11 Verified Customer Verified Customer

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Great Customer Service. Omar my Service Rep Kept me notified and cared about whole process. Omar my Service Rep Kept me notified and cared about whole process. More

by EDUARD1 Verified Customer Verified Customer

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The dealership is very appealing, the service is great and the selection of vehicles is also amazing. and the selection of vehicles is also amazing. More

by SBC7788 Verified Customer Verified Customer

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Responsible, most helpful and understanding people. , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finishe , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finished the job on time as promised. More

by DR.I.AKHAVAN Verified Customer Verified Customer

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Omar was great getting me promptly and attending to my GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Techn GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Technicians for a job well done. Best Regards, Joe Ginski More

by GINSKI1 Verified Customer Verified Customer

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The customer service is top notch. They exceed my expectations every time. They have a loyal customer in me. They exceed my expectations every time. They have a loyal customer in me. More

by stc044 Verified Customer Verified Customer

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It took to long to install the tires. It was almost four hours to install four tires It was almost four hours to install four tires More

by GEO9339 Verified Customer Verified Customer

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Professional service in and out! ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a cl ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a clean car!! More

by BLONDIE4KIDS Verified Customer Verified Customer

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Always treated like family every time i come to the dealership! Entire service team is excellent! Coming to this dealership makes you feel like your in an exclusive club! dealership! Entire service team is excellent! Coming to this dealership makes you feel like your in an exclusive club! More

by KJWATSON008 Verified Customer Verified Customer

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This is my six or seven car from this dealership. Highly recommended to anybody I just wanna say thank you to Sam and nick very best sales persons. Highly recommended to anybody I just wanna say thank you to Sam and nick very best sales persons. More

by SAMARA5575 Verified Customer Verified Customer

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