Orlando Casale | Page 2
Service Manager
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
9 yrs, 4 mos
Industry Experience
36 yrs, 9 mos
Specialties & Trainings
Career Development and NADA Professional Management Series, Parts and Service
124 Reviews
Write a Review124 Reviews of Orlando Casale
March 26, 2026
It took to long to install the tires. It was almost four hours to install four tires It was almost four hours to install four tires More
Other Employees Tagged: Omar Martinez
March 25, 2026
Professional service in and out! ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a cl ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a clean car!! More
Other Employees Tagged: Omar Martinez
February 14, 2026
Always treated like family every time i come to the dealership! Entire service team is excellent! Coming to this dealership makes you feel like your in an exclusive club! dealership! Entire service team is excellent! Coming to this dealership makes you feel like your in an exclusive club! More
Other Employees Tagged: E'mari / Ron
February 10, 2026
This is my six or seven car from this dealership. Highly recommended to anybody I just wanna say thank you to Sam and nick very best sales persons. Highly recommended to anybody I just wanna say thank you to Sam and nick very best sales persons. More
Other Employees Tagged: Mykola (Nick) Peresunko, Omar Martinez
February 06, 2026
All is fine but charges are definitely high. For service B $1000 is not reasonable For service B $1000 is not reasonable More
Other Employees Tagged: Omar Martinez
January 30, 2026
Very easy to work wit. We run a mechanical business and had to change our appointment three times in two days and everyone was so understanding and accommodating. We run a mechanical business and had to change our appointment three times in two days and everyone was so understanding and accommodating. More
Other Employees Tagged: Omar Martinez
January 29, 2026
Staff at this dealership is first class. Omar is always professional and addresses any issues I have with vehicle. I highly recommend this dealership. Omar is always professional and addresses any issues I have with vehicle. I highly recommend this dealership. More
Other Employees Tagged: Omar Martinez
January 25, 2026
Be prepared to wait all day for your car even when you have an appointment. have an appointment. More
Other Employees Tagged: Omar Martinez
January 14, 2026
This second experience I had with the service department was excellent. Greeted promptly, Omar went over what was to be done. My loaner was ready. Orlando, the Manager, greeted me also. Tires, inspection, was excellent. Greeted promptly, Omar went over what was to be done. My loaner was ready. Orlando, the Manager, greeted me also. Tires, inspection, detailing - all done great! Will be back! More
Other Employees Tagged: Omar Martinez
January 03, 2026
The service was great and the attention provided was excellent . The staff that attended to me was very knowledgeable. excellent . The staff that attended to me was very knowledgeable. More
Other Employees Tagged: Omar Martinez
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