Orlando Casale | Page 3
Service Manager
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
9 yrs, 7 mos
Industry Experience
37 yrs
Specialties & Trainings
Career Development and NADA Professional Management Series, Parts and Service
130 Reviews
Write a Review130 Reviews of Orlando Casale
February 06, 2026
All is fine but charges are definitely high. For service B $1000 is not reasonable For service B $1000 is not reasonable More
Other Employees Tagged: Omar Martinez
January 30, 2026
Very easy to work wit. We run a mechanical business and had to change our appointment three times in two days and everyone was so understanding and accommodating. We run a mechanical business and had to change our appointment three times in two days and everyone was so understanding and accommodating. More
Other Employees Tagged: Omar Martinez
January 29, 2026
Staff at this dealership is first class. Omar is always professional and addresses any issues I have with vehicle. I highly recommend this dealership. Omar is always professional and addresses any issues I have with vehicle. I highly recommend this dealership. More
Other Employees Tagged: Omar Martinez
January 25, 2026
Be prepared to wait all day for your car even when you have an appointment. have an appointment. More
Other Employees Tagged: Omar Martinez
January 14, 2026
This second experience I had with the service department was excellent. Greeted promptly, Omar went over what was to be done. My loaner was ready. Orlando, the Manager, greeted me also. Tires, inspection, was excellent. Greeted promptly, Omar went over what was to be done. My loaner was ready. Orlando, the Manager, greeted me also. Tires, inspection, detailing - all done great! Will be back! More
Other Employees Tagged: Omar Martinez
January 03, 2026
The service was great and the attention provided was excellent . The staff that attended to me was very knowledgeable. excellent . The staff that attended to me was very knowledgeable. More
Other Employees Tagged: Omar Martinez
January 01, 2026
All the required repairs and the inspection were done properly, reasonably quickly, and for a good price. properly, reasonably quickly, and for a good price. More
Other Employees Tagged: Omar Martinez
January 01, 2026
easy to make an appointment staff friendly and helpful minimal time spent waiting just a great experience getting my car serviced - will recommend the dealership to others thank you helpful minimal time spent waiting just a great experience getting my car serviced - will recommend the dealership to others thank you More
Other Employees Tagged: Omar Martinez
December 30, 2025
The OCMB service team is beyond excellent! ! Omar and Orlando have succeeded in assisting my family expectations over and over ! Omar and Orlando have succeeded in assisting my family expectations over and over More
Other Employees Tagged: Omar Martinez
December 20, 2025
Being there that day was the best part of my entire day! Go figure! Omar went above and beyond as well as everyone else. They make you feel like family! Go figure! Omar went above and beyond as well as everyone else. They make you feel like family! More
Other Employees Tagged: Omar Martinez

