Orlando Dranguet | Page 14

Elegant Customer Service The team is exceptional, detailed-oriented, highly knowledgeable, and patient. They are organized and always ready to answer any questions. The prices The team is exceptional, detailed-oriented, highly knowledgeable, and patient. They are organized and always ready to answer any questions. The prices are excellent vehicles are top-notch. I recommend this place you won't regret it. More

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My Benzel Busch Experience one of the most efficient, beautiful and great dealerships I have ever seen. We have great relationships with very helpful staff members in all depar one of the most efficient, beautiful and great dealerships I have ever seen. We have great relationships with very helpful staff members in all departments and find Joe Herman to be a real "people person." More

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Benzel Busch...old fridnds I've been doing business here for quite some time, but I had a 15 year hiatus. I went back after all this time to find that the red carpet was out fo I've been doing business here for quite some time, but I had a 15 year hiatus. I went back after all this time to find that the red carpet was out for me, and I was treated like family. I couldn't be happier More

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The Best My family has had a relationship with Benzel-Busch for 20 years and have never considered changing dealerships. I would rate the service to be impecca My family has had a relationship with Benzel-Busch for 20 years and have never considered changing dealerships. I would rate the service to be impeccable. More

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From start to finish it was amazing. Top notch We were amazed by the professionalism and kindness that they showed us from start to finish. Would definitely recommend this dealership and the all th We were amazed by the professionalism and kindness that they showed us from start to finish. Would definitely recommend this dealership and the all the people involved. Was a great experience overall. More

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Five Stars for Orlando Dranguet Our third Mercedes purchased from Benzel-Busch through the professional assistance of Orlando Dranguet. Totally happy with purchases and Orlando's gr Our third Mercedes purchased from Benzel-Busch through the professional assistance of Orlando Dranguet. Totally happy with purchases and Orlando's gracious manner. Just purchased a 2016 E class and Orlando sent updates during the process. Very helpful with top service. More

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Extremely comfortable. Always a pleasure to deal with Orlando D and Joseph Herman. They provide me with a clear set of options but most importantly make me fee very comfort Always a pleasure to deal with Orlando D and Joseph Herman. They provide me with a clear set of options but most importantly make me fee very comfortable with the whole process. They deliver a clear sense of "trust' and confidence which is both unique and critically important when making this sort of purchasing decisions. More

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enjoyable since you step on the door everybody offers you help , they sat with you without any rush and let you pick what ever choice you have based on your nee since you step on the door everybody offers you help , they sat with you without any rush and let you pick what ever choice you have based on your needs and expectancies . More

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Outstanding They do a great job from beginning to end great product knowledge and great eager to do the right thing.theier friendliness is contagious and honest They do a great job from beginning to end great product knowledge and great eager to do the right thing.theier friendliness is contagious and honest More

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Warranty Repair(s) Scam I wouldn't ever and don't recommend either the purchase or any sort of vehicle repair servicing at this Mercedes Benz dealer and I warn this Mercedes I wouldn't ever and don't recommend either the purchase or any sort of vehicle repair servicing at this Mercedes Benz dealer and I warn this Mercedes Benz dealers (Benzel Busch Mercedes Benz, Located in Englewood, NJ) current and prior customers to fictitious warranty repairs that were perform. I have confirmed the false repairs of the following three systems in my vehicle which were found suppostly by there technicians with another Mercedes Benz dealer & all were confirmed 100% that these issues never existed or were actually performed during a routine vehicle oil change service (A Service) being performed on my vehicle which was considered as an normal act of an vehicle inspection during its warranty coverage timeline period. The following (3) three were the false repairs, 1st. Transmission fluid leak which never existed 2nd. Knocking noise over bumps, which I would of heard myself (Since I drive the car everyday) and last but not last... 3rd. Left front (Driver)seat noise/squeak while driving..?? I can guarantee you that I would of confirmed all and any of the (3) three fictitious repairs/complaints myself and would of suggested repairs during the drop off/pick up service repair write up time. I had this issues inspected by another Mercedes Benz dealer and it was confirmed for 100% that the repairs were NEVER performed. If this privately owned franchise Mercedes Benz dealer (Benzel Busch) can perform this scam on its own people of Mercedes Benz of North America Corporation then you can only imagine what scams and rip offs are being performed on the general public walking into there doors from the sales department down to there Service & Parts departments Stay away More

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