Oscar Canales
Oscar Canales at Koons Arlington Toyota

Oscar Canales

Asst Service Manager

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

4.8
140 Reviews

Oscar speaks Spanish fluently.

4.8

140 Reviews

Write a Review

140 Reviews of Oscar Canales

March 30, 2026

Dealership Rating
Employee Rating

The dealership gave me their preferred customer discount which was much appreciated. Did an excellent job of keep me informed on the repairs. More

by wt3brower
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2026

Koons Arlington Toyota responded

Hello, we’re pleased the preferred customer discount was meaningful and that our team kept you well informed during your Toyota 4Runner’s repairs. Oscar will be happy to hear your feedback. Feel free to reach out if you need anything else.

March 27, 2026

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Oscar is the best person employed at Koons. He always makes my visit a pleasure. He explains what is needed and why and then sees that everything goes well. More

by mpnegri
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Recommend Dealer
Yes
Mar 27, 2026

Koons Arlington Toyota responded

We appreciate your kind words about Oscar. Oscar is delighted to hear his efforts added to a pleasant service experience on your Toyota Camry. We look forward to providing the same level of care at your next visit.

March 25, 2026

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I didn’t have any issues with the service that was provided. I was kept informed through the entire process. More

by Tamisha702
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2026

Koons Arlington Toyota responded

Thank you for sharing your feedback. Oscar and our service team are glad you felt informed throughout your Toyota RAV4 service. We appreciate your trust and look forward to assisting you again.

March 20, 2026

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The staff are always friendly, clear, helpful and efficient. I am grateful for the shuttle service which works so well. I have confidence of good service and good work on my car. More

by jcavana
Recommend Dealer
Yes
Mar 20, 2026

Koons Arlington Toyota responded

It’s great to know our team provided clear communication and helpful support. We’re pleased the shuttle option fits your schedule and appreciate your trust in us with your Toyota.

March 19, 2026

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Consistently solid Service Department and friendly, helpful out-front Service managers & assistants at the Cherry Hill location and at the nearby collision repair shop. More

by johnchenry48
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Recommend Dealer
Yes

Other Employees Tagged: Warren Jacobs , David Garcia Medina

Mar 19, 2026

Koons Arlington Toyota responded

It’s great to know our service department remains dependable and that our front-of-house managers and assistants, including Oscar and Warren, were so welcoming. We’re glad your Toyota RAV4 Hybrid got the care it deserves at both locations. We appreciate your kind words and look forward to assisting you again.

March 16, 2026

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Para mi experiencing es uno de los mejores concesionarios excelente servicio en todo el area More

by jose.cruz0213
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 16, 2026

Koons Arlington Toyota responded

Thank you for calling us one of the best dealerships in the area. We’re glad Oscar provided excellent service for your Toyota Corolla. We appreciate you sharing your experience and look forward to assisting you again.

March 16, 2026

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Great service, very professional, loved everything about how quick and efficient the process was. Oscar was professional and provided exceptional customer service. More

by lah03227
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Recommend Dealer
Yes
Mar 16, 2026

Koons Arlington Toyota responded

We’re glad our quick and efficient process met your expectations. Oscar appreciates your kind words and is delighted to have delivered professional service. We look forward to caring for your Toyota again.

March 13, 2026

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Offered military discount and pickup and drop off. Fixed same morning, timely and efficient service. More

by allenhaines
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2026

Koons Arlington Toyota responded

Thank you for the five-star review. Oscar and our service team are honored to offer the military discount along with pickup and drop-off. We’re glad your Toyota RAV4 was back on the road that same morning thanks to timely and efficient service.

March 06, 2026

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Excellent, friendly and professional service. My experience with service center was extremely professional and cordial. I always recommend dealership to others. More

by ihvmidocs
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Recommend Dealer
Yes
Mar 09, 2026

Koons Arlington Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

March 06, 2026

Dealership Rating
Employee Rating

Always pleased when a merchant/merchant representative recognizes you and calls you by name. And better yet when your service is performed promptly Well done. More

by jmajun51
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Lobo

Mar 09, 2026

Koons Arlington Toyota responded

jmajun51, thanks so much for rating us so high! Be safe on the road!

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