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Christian Lobo
Christian Lobo at Koons Arlington Toyota

Christian Lobo

Service Advisor

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

4.9
118 Reviews
4.9

118 Reviews

Write a Review

118 Reviews of Christian Lobo

July 23, 2026

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Employee Rating

Straightforward scheduling. Good communication on issues with automobile and forecasting time required. Great drop off and pickup. More

by jw
Recommend Dealer
Yes
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Jul 23, 2026

Koons Arlington Toyota responded

We’re pleased scheduling was straightforward and Christian could keep you informed about your Toyota Sienna and how long service would take. It’s great to know our drop off and pickup process met your expectations. We appreciate your five-star rating and look forward to serving you again.

July 20, 2026

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Christian was courteous and professional. He communicated all my options with pricing before work was approved. More

by mancini.nicholas
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Yes
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Jul 20, 2026

Koons Arlington Toyota responded

We’re glad Christian provided clear information on your Toyota Sienna service. We appreciate your feedback and look forward to assisting you again.

July 20, 2026

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I received good care at Koons Service Department. Christian was easy to talk to, educations and quick to log me in and deliver the car when I came for pickup. More

by mcclintockrob15
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Yes
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Jul 20, 2026

Koons Arlington Toyota responded

Thank you for sharing your positive experience with Christian in our service department. We’re glad the check-in and pickup went smoothly and that your Tacoma Hybrid received attentive care. We appreciate your 5-star rating and look forward to serving you again.

July 17, 2026

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Amazing dealership and employees. I wish my local dealer was as good but that is why I drove 1.5 hours to buy at Koons Arlington! More

by sg1264
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Yes
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Jul 18, 2026

Koons Arlington Toyota responded

Christian is delighted you traveled 1.5 hours for your RAV4 service and that our team provided attentive care. We look forward to assisting you again whenever you need us.

July 14, 2026

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upon arrival, I was given cost estimate and a timetable for the job. Both delivered as promised. More

by manucher99
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Yes
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Jul 15, 2026

Koons Arlington Toyota responded

Thank you for noting that the estimate and timeline for your Toyota Prius service were delivered as promised. Christian is pleased we could meet your expectations. We appreciate your feedback.

July 13, 2026

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Christian Lobo has provided me with great service and is absolutely trustworthy. However, the latter has not been my experience with everyone at Koons. I would strongly recommend Koons service, provided th More

by magleaf72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Canales

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Jul 13, 2026

Koons Arlington Toyota responded

Thank you for your review. Please don't hesitate to reach out to us directly if you have any questions or concerns. We appreciate your business and hope to see you again!

July 13, 2026

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Efficient and polite service, answered all my questions! patient and thorough and truly cares for customer More

by nooradatia
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Yes
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Jul 13, 2026

Koons Arlington Toyota responded

Christian and our service team are pleased to hear your questions were handled with politeness and efficiency. We’re also happy you noticed the thorough and patient care given to your Toyota Corolla. Thank you for sharing this positive experience.

July 10, 2026

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Like the valet pickup, but can't book it online. Has to be done over the phone More

by stevemr
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Yes
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Jul 12, 2026

Koons Arlington Toyota responded

Thank you for choosing Koons Arlington Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 02, 2026

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Always appreciate working with Christian Lobo -- he really helps us take good care of our Prius! More

by AA
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Recommend Dealer
Yes
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Jul 02, 2026

Koons Arlington Toyota responded

It’s wonderful to hear Christian has been such a helpful resource for your Toyota Prius service. Thank you for the five-star rating and for trusting us with your vehicle. We look forward to assisting you again in the future.

Jul 09, 2026

Koons Arlington Toyota responded

Hello AA, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

July 02, 2026

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Employee Rating

We have purchased both of our cars and have had them serviced at Koons Toyota in Arlington. We have been extremely satisfied with the service we receive there. More

by marydeamicis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 02, 2026

Koons Arlington Toyota responded

We’re thrilled to know you’ve trusted us for both purchases and servicing. We’re glad your Toyota has been performing well following our service. We look forward to helping you again, Christian.

Jul 09, 2026

Koons Arlington Toyota responded

Thank you again for taking the time to let us know how we did!

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