Oscar Canales | Page 6

Thank you for your professionalism and completing the tire changing in a timely manner. Thank you Oscar Canales for your professionalism and customer care. tire changing in a timely manner. Thank you Oscar Canales for your professionalism and customer care. More

by rachel.babirye234 Verified Customer Verified Customer

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They keep their word on service and taking care of their customers. I emailed Oscar about an issue and he stood up for my wife to ensure we weren't charged a diagnostic fee to resolve an issue we previously customers. I emailed Oscar about an issue and he stood up for my wife to ensure we weren't charged a diagnostic fee to resolve an issue we previously reported. Fees and wait times are things that happen, they need to pay their people, but sticking by your word to take care of your customers is going above and beyond. They also will pick your car up and drop it back off -- easy when we can't telework anymore. More

by Brian Verified Customer Verified Customer

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Great service every time I come to service my vehicle Oscar is very helpful and very kind Oscar is very helpful and very kind More

by jg0566328 Verified Customer Verified Customer

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The people are friendly, they listen to you and provide answers to my questions in a way that I could understand answers to my questions in a way that I could understand More

by tdwilliams1 Verified Customer Verified Customer

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I have been using Koons Arlington Toyota service center for 11 years, since I bought the care from the sales back in 2014. the service has always been excellent. Oscar is great to work with, he always tak for 11 years, since I bought the care from the sales back in 2014. the service has always been excellent. Oscar is great to work with, he always takes the time to explain the needed work, cost, and what should I prioritize. The shuttles service is very convenient and its always a please to ride with the gentleman form Ghana More

by abuamra.feras Verified Customer Verified Customer

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The service team explained all the services and were accurate in their estimate of how long the service would take. accurate in their estimate of how long the service would take. More

by chris.letendre Verified Customer Verified Customer

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My car was ready when service manager said and gave me all updates. I was very pleased. Koons Arlington has excellent service. all updates. I was very pleased. Koons Arlington has excellent service. More

by cunninghamam Verified Customer Verified Customer

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Fantastic communication. Daniel Garcia is the best advisor at Koons! Daniel was patient and understanding with a concern I had and was more than accommodating to seek a solu Daniel Garcia is the best advisor at Koons! Daniel was patient and understanding with a concern I had and was more than accommodating to seek a solution. Thank you!!! More

by eempty Verified Customer Verified Customer

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Oscar Canales is excellent supervisor! ! I am glad choosing him for this services. Toyoota Koon Arlington is perfect place and very convenient for our RAV4 services. ! I am glad choosing him for this services. Toyoota Koon Arlington is perfect place and very convenient for our RAV4 services. More

by sugiarto Verified Customer Verified Customer

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Great prompt service in less time than expected, very professional and friendly staff, comfortable waiting area professional and friendly staff, comfortable waiting area More

by aliciagnese Verified Customer Verified Customer

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