Oscar Canales
Oscar Canales at Koons Arlington Toyota

Oscar Canales | Page 5

Asst Service Manager

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

4.8
149 Reviews

Oscar speaks Spanish fluently.

4.8

149 Reviews

Write a Review

149 Reviews of Oscar Canales

January 17, 2026

Dealership Rating
Employee Rating

Thanks for make it easy for us, for all the help to understand all we need More

by edin_yhwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Koons Arlington Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 15, 2026

Dealership Rating
Employee Rating

Great service and Oscar was extremely helpful in showing me the issues that need to be resolved. More

by pegs.mcweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Koons Arlington Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Koons Arlington Toyota. We look forward to having you as one of our valued customers for many more years to come!

January 06, 2026

Dealership Rating
Employee Rating

The wait time was less than what I expected, so I was very pleased to leave in a reasonable time. Fast service. I was able to relax in the waiting room with coffee while I waited for service. More

by sisk007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Koons Arlington Toyota responded

Thanks for sharing about your experience with Koons Arlington Toyota. We appreciate your business and hope to see you again soon!

January 05, 2026

Dealership Rating
Employee Rating

Thank you for the excellent service you provided and for explaining the entire process that my vehicle went through during the inspection. Thanks again. More

by eduardo.aguirre76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Koons Arlington Toyota responded

Thanks for sharing your thoughts about your experience with Koons Arlington Toyota. We appreciate your business and hope to see you again soon!

January 05, 2026

Dealership Rating
Employee Rating

The service center is decent. However my latest service agent wasn't the best. He didn't even look up at me when I came in to sign in. He was condescending when I was asking for t More

by dearblogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Koons Arlington Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 04, 2026

Dealership Rating
Employee Rating

Charged me for a battery and installed the wrong battery for my vehicle. AAA had to rescue me within 30 minutes of vehicle pickup after paying thousands for comprehensive work. Still have not been refunded More

by ukleja.bianka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2026

Koons Arlington Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jan 09, 2026

Koons Arlington Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 01, 2026

Dealership Rating
Employee Rating

Service was efficient and done in a timely manner. Waiting area is comfortable. Experience is always excellent. More

by mac1of7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

Koons Arlington Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2025

Dealership Rating
Employee Rating

I always have a great Service here! Thank you! Always happy to service car here! Good attitude and professional environment. More

by rolya0099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Koons Arlington Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 26, 2025

Dealership Rating
Employee Rating

Always trustworthy, professional and reliable. I appreciate that I am treated fairly and respectfully here. More

by Patricia H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Koons Arlington Toyota responded

Thank you for choosing Koons Arlington Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 25, 2025

Dealership Rating
Employee Rating

Koons Arlington Toyota has a amazing team . I love the Service team they takes good care of my car. Mr.Alex is awesome, I appreciate him. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Koons Arlington Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Koons Arlington Toyota, we look forward to having you as a valued customer for many years to come!

...
5
...

Dealership Inventory (366 Vehicles)

used 2026 Lexus TX 350 car, priced at $62,000
2026 Lexus TX 350
used
Caviar exterior
Automatic
All-wheel Drive
used 2026 Honda Civic car, priced at $27,500
2026 Honda Civic
used
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive
used 2025 Mazda CX-50 car, priced at $25,000
2025 Mazda CX-50
used
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2026 Toyota Crown Signia car, priced at $48,779
2026 Toyota Crown Signia
new
Black exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $41,718
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Grand Highlander Hybrid car, priced at $62,238
2026 Toyota Grand Highlander Hybrid
new
Ruby Flare Pearl exterior
Automatic
All-wheel Drive