Oscar Mora | Page 25

Easy to work with, not pushy I live near Lubbock, about 5 hours away from Plano. I had been looking at Suburbans for a couple of months. I finally found one I was very interested I live near Lubbock, about 5 hours away from Plano. I had been looking at Suburbans for a couple of months. I finally found one I was very interested in at Ewing Buick GMC. I made the call, and Oscar answered. He answered all the questions I had, and worked with me to find a time I could go look at it. I was going to be in the area that Friday, of course it was Oscar's day off but he still offered to come in and meet me. Not once did he try to convince me to go on another day. (which would have been more convenient for him.) When I met him, he answered all questions I had and worked very well with me. My picky self crawled under, over, and all in between that Suburban and he showed kindness and professionalism the whole time. His boss was also very friendly and helped us all come to an agreement. The other salesmen spoke to me and were also very friendly. Not once did I feel pressured to do anything. The Finance Officer gave me my options, as far as what add ons were available, but did not try to sale anything. (I ultimately did get an extended warranty but was not pushed into it.) My only complaint is how long the process was. Up to the point of signing the paperwork was all me... but once an agreement was made, what I thought would take 1 hour, took 3. I had expected to leave town earlier, but it happens. Unfortunately for me, several people were buying cars and they were covered up. I guess that is also a sign of how great these guys are! I will definitely recommend this dealership to anyone looking to buy. More

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Great Service It was a easy and smooth process no hassle at all. Oscar helped purchase my first truck and I was pleased how much he helped me out through the whole It was a easy and smooth process no hassle at all. Oscar helped purchase my first truck and I was pleased how much he helped me out through the whole process. I’m definitely happy of the outcome he was awesome to work with More

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good second try After an initial disappointment the dealership really took care of us. Oscar was a rock star as was Jason in the finance department. Looking for After an initial disappointment the dealership really took care of us. Oscar was a rock star as was Jason in the finance department. Looking forward to continuing our relationship. More

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Painless experience After spending all afternoon at another dealership we decided to stop by Ewing before heading home. I'm glad we did! First off, I would like to say I After spending all afternoon at another dealership we decided to stop by Ewing before heading home. I'm glad we did! First off, I would like to say I enjoyed not having the buzzards circling the lot when we got out. We walked inside and were nicely greeted and introduced to Oscar Mora. We told him what we were looking for in a used vehicle. He went out and brought up the perfect almost no mileage Yukon. He knew everything about the car and made us feel very comfortable. We ended up with an excellent deal and was out in just a couple of hours. I would highly recommend him and the whole Ewing crew. More

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Lexus RX350 Oscar Mora was reasonable and friendly to work with. I would recommend him anytime you need a vehicle at Ewing Buck GMC in Plano, TX. Oscar Mora was reasonable and friendly to work with. I would recommend him anytime you need a vehicle at Ewing Buck GMC in Plano, TX. More

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Professional and Personable I negotiated the details of a car sale over the phone with Oscar. When we arrived to test drive the vehicle, he was waiting for us, the car was detail I negotiated the details of a car sale over the phone with Oscar. When we arrived to test drive the vehicle, he was waiting for us, the car was detailed, and in a small showroom. The vehicle was immaculate and Oscar spent time going over details of the car for us. When we had completed the test drive, Oscar escorted us to meet our finance coordinator, David. David had all the details loaded up on his computer and he took us through the closing and finance paperwork. We opted for an extended warranty and finance through the dealership's finance institution. At no time was there any "confusion' or re-hashing of the deal we had made with Oscar. Both David and Oscar were very pleasant and personable. I don't believe we were at the dealership for more than an hour and a half. Oscar followed up the next day with a phone call to be sure everything was okay. I'm seventy years old and have purchased many many cars, trucks and boats in those years and none of those experiences compared to the treatment we got at Ewing Buick. More

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Great service from Oscar! We did not plan to buy a car, but just drove through the lot looking at what was available. When we saw the Lexus on the used lot, my husband took a p We did not plan to buy a car, but just drove through the lot looking at what was available. When we saw the Lexus on the used lot, my husband took a peek and said it looked like the right price with low mileage. Oscar gave us a test drive and was able to fully explain all the features of the car. He was personable without all the pressure! I honestly hate the typical car-buying experience. I don’t need a car salesman to act like my new best friend with tons of personal get-to-know-you questions. After all, it’s just a business deal! Oscar was forthright and honest, and we never waited long for an estimate on our trade-in, a response to our offer, or a financing offer. Overall, a very enjoyable experience! More

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Very professional and patient Oscar was very patient with all of my questions and very professional throughout the entire car buying process. They were very focused on customer ser Oscar was very patient with all of my questions and very professional throughout the entire car buying process. They were very focused on customer service. Oscar was great! More

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Great Service Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. More

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Great Customer Service The sales agent Oscar Mata was great. And the environment was clean. The financial department good. Everything well explain and detail at all times. G The sales agent Oscar Mata was great. And the environment was clean. The financial department good. Everything well explain and detail at all times. Good More

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