Oscar Mora | Page 26

Fantastic Service We are very happy with our Yukon Denali! We had a little drive from the Red River to get to the dealership but Oscar went above and beyond by staying We are very happy with our Yukon Denali! We had a little drive from the Red River to get to the dealership but Oscar went above and beyond by staying in touch and keeping us informed about the vehicle and financing. This is our third GMC but our first experience with Ewing and based on Oscar's assistance it will not be our last. More

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Amazing customer service! I was in a bind after being in a car accident and needed a new car. The first night I went to look at the car I was still a little tired and hazy fro I was in a bind after being in a car accident and needed a new car. The first night I went to look at the car I was still a little tired and hazy from the accident but Oscar was very friendly. I told him what I wanted to spend and he said he would keep his eyes out for me. A few days later he called with an option to buy a 2014 Buick Encore. He got the price lowered a little bit and was extremely nice. He usually got off at 6 but since I couldn't be there till about 6, he stayed late to make sure that I was extremely happy and comfortable with my purchase. He also stayed until I was about to drive off the lot and explained exactly what every single button in that car controlled, from the lights, to the radio to anything else you can imagine. No other car dealer has ever done that. I am extremely happy with Oscar and Ewing Buick GMC. My mom was with me when I bought my car and she was impressed and vowed to buy her next car from Oscar as well. I am so happy with this car and with the impeccable service I received! More

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Excellent-straight shooters I am a woman who has dealt with shady car salesmen in the past and am not a pushover, and at this dealership I didn't encounter any issues or poor tre I am a woman who has dealt with shady car salesmen in the past and am not a pushover, and at this dealership I didn't encounter any issues or poor treatment due to my gender or the fact that I buy used cars like I have in the past. Oscar and all the other folks I dealt listened well to me, did not waste my time trying to change my wants to their inventory, and seemed honest and straightforward. They made this car buying experience the easiest I've ever had with the least fuss. The only thing that could be improved on is that the movies stay running in the kids area and they might have some toys to help my kids stay more occupied while we were signing papers. I will likely replace my Buick Enclave with another when it runs out as this is the perfect vehicle for my family even though I came in seeking one of two other vehicles I'd researched heavily. I will come straight back to Ewing Buick GMC whenever that day comes! More

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Great I bought a used car here and everything went smoothly and quickly. Communicating over text with the salesman was very quick and convenient too. A+ I bought a used car here and everything went smoothly and quickly. Communicating over text with the salesman was very quick and convenient too. A+ More

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Awesome Experience It was a great and quick car buying process. From the time we stepped out our car Oscar was there and answered all questions and took care of us. I wi It was a great and quick car buying process. From the time we stepped out our car Oscar was there and answered all questions and took care of us. I will definitely recommend anyone in the market to him and this dealership. More

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Osca Mora and Ewing Buick were excellent I came to Ewing to view a '13 Ford Taurus Limited. Oscar was more than helpful. He also has an excellent manner. No pressure, no press for time, and w I came to Ewing to view a '13 Ford Taurus Limited. Oscar was more than helpful. He also has an excellent manner. No pressure, no press for time, and willing to answer all questions and can explain details with ease. I was made to feel quite comfortable. Was a pleasure doing business with Oscar and the Ewing dealership as a whole. Will be doing business again soon. Thank you for a great experience. More

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Best Experience You'll ever have Buying a car I had an Awesome experience with Oscar in pre-owned car sales. He was curteous, follows up often but not in a bothersome way. He was super helpful! Th I had an Awesome experience with Oscar in pre-owned car sales. He was curteous, follows up often but not in a bothersome way. He was super helpful! The entire staff including David in finance was friendly, helpful and the car prices are fair. No games and tricks involved! More

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I would rate Oscar five stars, however not the Dealership. Reason for low rating is maybe is time to change some of the norms. Like when someone purchases a used car, just because it's used it should not be a Reason for low rating is maybe is time to change some of the norms. Like when someone purchases a used car, just because it's used it should not be a different experience and customer treated differently by only filling up 1/2 of the gas tank v/s full thank if we bought new? why treated different, if this could be a potential future customer. I'm sure you know is whatever experience we leave there with is what is going to reflect on our future purchases or referrals. That may sound petty, but is a big or down impression on why we are treated any less special than if we had bought a new car. That was a big let down. I know used and "as is" cars are something you all want to sell rather than send to auction, but little details that would not cost you as much like having changed the oil just to impress the customer and the gas make a big difference to many of us. Hopefully you all can work on these before I can recommend anyone. More

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Quick and Easy I saw an ad for the Yukon online and it matched what my wife had been asking for. We visited the dealership while it was closed on Sunday and gave it I saw an ad for the Yukon online and it matched what my wife had been asking for. We visited the dealership while it was closed on Sunday and gave it the once over. I returned the days following and Oscar took me through it and on the road. Within a few minutes we had the deal done. The new dealership is very well laid out and has easy access and egress. A pleasure doing business here. More

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Great Sales Experience My Wife and I were in the market for a current or prior year like new, fully loaded, GMC Yukon XL SLT with very low miles. We had been looking for ove My Wife and I were in the market for a current or prior year like new, fully loaded, GMC Yukon XL SLT with very low miles. We had been looking for over 60 days, and had driven several vehicles at several dealerships. We found a vehicle at Ewing and went to look at it. Our salesperson was Oscar Mora, which I must say was the perfect salesperson…courteous, genuine, concerned, knowledgeable, and helpful. When we first looked at the vehicle we were not firmly interested due to an "extremely" minor issue with the interior. My wife and I have been married for 40 years and have always purchased new vehicles every 5 years, so we were really scrutinizing even the smallest imperfections of the "like new" vehicles we were looking at. Oscar called the day after we left the dealership, and said they had remedied the minor interior issue we were concerned about, and to tell us of another vehicle which I might be interested in. After some discussion, we made an offer on the vehicle we were initially interested in. The offer was accepted a few days later and we now own that very clean, like new, low mileage vehicle. If it wasn't for Oscar Mora's sincere salesmanship that was always tuned in to the customer's temperament by being straightforward and honest, we would have never purchased that vehicle. Trusting the salesperson and knowing they are truly honest in their dealings is such a venture, and Oscar Mora possesses all those talents. After the sale Oscar went over in detail every option on the vehicle, and answered all questions we had. He helped us setup OnStar, XM, and gave us safe assurance that Ewing was there to take care of our every need from sale to service. He also called us the next week after the sale to see if we had any questions, or if there was anything he could do for us. We can't say enough about Oscar Mora, he is a very special salesperson with quality interpersonal relationship skills. More

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