Oscar Yanes | Page 7

Exelent experience, great service , nice facilities . I’ll truly recommended this dealership. This is my second time in this location do not hesitate, that’s the place for your car purchase I’ll truly recommended this dealership. This is my second time in this location do not hesitate, that’s the place for your car purchase More

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Eric from the very outset of our contact was professional and courteous. When I had picked out the model and color he said as soon as one came in he would notify me. He took the Vin number of the current veh and courteous. When I had picked out the model and color he said as soon as one came in he would notify me. He took the Vin number of the current vehicle so he could run the numbers so I could get a baseline on the monthly payment . He called and said he had a vehicle in and I drove to his location , upon arriving though he apologized and said the vehicle was sold , first come first serve . I was upset as they had no other car in that model with the color combination I wanted . He went to ask his boss about something and in a few minutes came back and told me that his boss had called the other dealer branch and they had a car just like what I wanted . So the price was right and they had the car in about an hour and a half . We did all of the paperwork while the car was detailed . Eric had a great attitude and was genuinely concerned about his customers happiness with the buying experience at the dealership. His Boss Oscar Yanes was very helpful and went above and beyond to me happy with and experience by finding me the car I wanted More

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Eric Kalias, your customer service is exceptional! You went above and beyond to provide the best car option for me and it showed! I can’t thank you enough. Oscar Yanes your hospitality made my trip to Mer went above and beyond to provide the best car option for me and it showed! I can’t thank you enough. Oscar Yanes your hospitality made my trip to Mercedes Benz cutler bay worth the drive. I passed one Mercedes dealership to come to yours! Thanks again, I will send friends and family because of my experience!!! More

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Overall buying experience was great. I was not planning to purchase a car but deal was reasonable and I loved the car. I requested not to see Ever from finance due to a previous bad experience. Rene, from to purchase a car but deal was reasonable and I loved the car. I requested not to see Ever from finance due to a previous bad experience. Rene, from finance, was very knowledgeable and made the finance experience great. More

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Oscar is a quality person. He is warm, knowledgeable. and caring. I liked how he answered our concerns in a professional manner and showed us why what he was recommending was better. He reminds me of a say caring. I liked how he answered our concerns in a professional manner and showed us why what he was recommending was better. He reminds me of a saying: “ Price is only an issue in the absence of value” Oscar and his team provide the highest value, and that’s why I would recommend him. More

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They did an incredible job! They were extremely understanding and incredibly professional. They attended all my needs perfectly and much more. Overall amazing customer service and wonderful people! understanding and incredibly professional. They attended all my needs perfectly and much more. Overall amazing customer service and wonderful people! More

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Pleasant, quick and friendly service. Hector and Oscar were very knowledgeable, and courteous complete professional service. My wife and I are very happy and look forward to continue business, in the near were very knowledgeable, and courteous complete professional service. My wife and I are very happy and look forward to continue business, in the near future. More

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The whole process was quick and painless. There was effective communication and I didn’t feel rushed or pressured. All were professional and courteous. Exceptional teamwork and overall service! effective communication and I didn’t feel rushed or pressured. All were professional and courteous. Exceptional teamwork and overall service! More

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The staff are very nice!!! and they help me all time. Are the best. Oscar is very professional and he has patience with the clients. the best. Oscar is very professional and he has patience with the clients. More

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Friendly service and caring staff from everyone involved with my transaction. No pressure-sales, extremely professional. I worked with Hector, and he is not listed as a sales person to rate. He gets FIVE with my transaction. No pressure-sales, extremely professional. I worked with Hector, and he is not listed as a sales person to rate. He gets FIVE STARS!!! More

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