Oshay Franklin

Great overall experience. Mellisa was super friendly and easy to deal with the first finance person we dealt with was Pushy and overbearing. Oshay stepped in and took over the Mellisa was super friendly and easy to deal with the first finance person we dealt with was Pushy and overbearing. Oshay stepped in and took over the finance he was extremely easy to deal with and not overbearing whatsoever. I would absolutely recommend Mellisa and Oshay we will be doing business with them again! More

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Overall experience was excellent, minus financing with Vincent. Otherwise, we were very happy and pleased with the customer service, especially from Oshay and Melissa! In fact, they definitely made the tr Vincent. Otherwise, we were very happy and pleased with the customer service, especially from Oshay and Melissa! In fact, they definitely made the trouble we had with the finance guy completely worth it. We will definitely want to always deal with them if ever needed!! The following “very poor” reviews reflects our original financing situation/person, not Oshay who went above and beyond to correct the previous mistakes. More

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We had such a wonderful experience at this dealership. The team was so helpful, friendly and knowledgeable. They really took care of us. I feel like I was really heard in what I was looking for. Definitel The team was so helpful, friendly and knowledgeable. They really took care of us. I feel like I was really heard in what I was looking for. Definitely recommend. Anthony was not pushy at all and really just made the experience easy. Oshay was helpful when it came to the financing part. Great team!!! More

by ashley.ellis Verified Customer Verified Customer

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Sold me a New Sorento off the showroom floor. I picked it up in the bay. On my way home ( after 5hours) I noticed hail damage all over car. Salesman didn’t tell me anything about Kia Connect. I r I picked it up in the bay. On my way home ( after 5hours) I noticed hail damage all over car. Salesman didn’t tell me anything about Kia Connect. I returned the vehicle and drove 2 1/2 hours to buy one at Crane in Bentonville. Great experience with Carlitos. Love my car but will never do or recommend Midtown!!! More

by refusewoman Verified Customer Verified Customer

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Nice experience, Everyone keep us informed. They took time to explain everything, what more could you ask for. They took time to explain everything, what more could you ask for. More

by beth.andrews Verified Customer Verified Customer

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Cotoy was always there for what ever I asked for. And kept me up to date with what was going on with the vehicle and how long it was going to be And kept me up to date with what was going on with the vehicle and how long it was going to be More

by Patricia Allen Verified Customer Verified Customer

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I spoke with this dealership, told them what I wanted. 3 hours later I drove away in my brand new car. No hassle sale. Best car buying experience I've ever had. Shout out to Sam, John, and O'Shea for thei 3 hours later I drove away in my brand new car. No hassle sale. Best car buying experience I've ever had. Shout out to Sam, John, and O'Shea for their help on this purchase. 10/10 recommend Midtown Kia!! More

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My latest experience with Melissa at Midtown Kia was amazing! We needed more space for our growing family and she got me into a new, bigger family car, well within my budget! I am so pleased by her serv amazing! We needed more space for our growing family and she got me into a new, bigger family car, well within my budget! I am so pleased by her service and pleased with my 2025 Kia Carnival! More

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Had the best experience at Midtown Kia purchasing my new car. Melissa made the whole process smooth and seamless from start to finish. Highly recommend going to see her. Oshay in the finance department was car. Melissa made the whole process smooth and seamless from start to finish. Highly recommend going to see her. Oshay in the finance department was equally as great. Making the whole process smooth as well. 10/10 recommend them! More

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Still working on some quality issues with the car. But the crew were friendly. Thanks But the crew were friendly. Thanks More

by ross645 Verified Customer Verified Customer

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