Osmary Morales
Osmary Morales at Mercedes-Benz of Georgetown

Osmary Morales

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

Contact Me
4.9
52 Reviews

Dealership Experience

4 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

52 Reviews

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52 Reviews of Osmary Morales

February 19, 2026

Dealership Rating
Employee Rating

Amazing customer service! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! More

by whittlinger.terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz, Fouad Batlouni

February 19, 2026

Dealership Rating
Employee Rating

Staff was great and very professional from start to finish, Osmary was on top of it as well as everyone involved. More

by sami_8773
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

February 01, 2026

Dealership Rating
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I love coming to the Mercedes Benz in Georgetown. They are professional and courteous. I have been a long time customer. What makes them different is I am not just a number. I feel like I am part o More

by Gabriela1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Myron Dixon , Nery Martinez, Mechanic. Darwin Sales

Feb 04, 2026

Mercedes-Benz of Georgetown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2026

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Very friendly, attentive, and professional. They explained everything to me. The only downside is that you have to wait a long time; even a tire change took 4 hours of waiting. More

by dejesusanag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 13, 2025

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Employee Rating

The workers at the dealership are excellent to work with. They are attentive to your needs and the maintenance staff are excellent as well. They are very thorough in checking your car and making recommend se More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz, Fouad Batlouni , Jarrod Dozier(Asst Service Mgr)

Dec 19, 2025

Mercedes-Benz of Georgetown responded

Hi Larry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2025

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Outstanding service! Professional personnel. Quality work. Service advisor is the best. Been a customer since 2008. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz, Fouad Batlouni

Nov 23, 2025

Mercedes-Benz of Georgetown responded

Hello Kathy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2025

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Employee Rating

Made service appointment easily. My regular service advisor, Adam, was, as usual, friendly and on the ball. Car was ready when promised, and they hand washed it because it has matt More

by susan c.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz, Fouad Batlouni , Adam De Leon

Sep 01, 2025

Mercedes-Benz of Georgetown responded

Hello Susan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Georgetown. If you have any further questions, please don't hesitate to reach out!

August 06, 2025

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The service personnel are fantastic, professional and very courteous. The facility is clean and complimentary drinks, coffee and snacks available. More

by Andrew Cooper
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz, Fouad Batlouni , Ryan is fantastic as well as the technician that serviced my vehicle

Aug 07, 2025

Mercedes-Benz of Georgetown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 23, 2025

Dealership Rating
Employee Rating

Mercedes Bens of Georgetown is an amazing dealership with extremely helpful, knowledgeable and thoughtful staff! More

by Sheila Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz, Fouad Batlouni , Heather is outstanding

Jul 25, 2025

Mercedes-Benz of Georgetown responded

Hi Sheila, we are so happy to read such a great review about Mercedes-Benz of Georgetown! Until the next time we meet, take care!

July 19, 2025

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Employee Rating

Jay Dercacz is our advisor for all our service needs and he does a fantastic job! More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz, Fouad Batlouni , Richard Barnes

Jul 20, 2025

Mercedes-Benz of Georgetown responded

Hi, we're happy you found Jay to be so supportive during your experience here at Mercedes-Benz of Georgetown. Please don't hesitate to reach out if there's anything additional we can do for you.

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