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Otany Lantigua

Overview Reviews (234)

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Otany Lantigua

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Otany Lantigua | Page 9

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8

234 Reviews

Overview Reviews (234)

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

Specialties & Trainings

Lexus Master Certified

Costco Certified

Truecar Certified

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4.8

234 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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234 Reviews of Otany Lantigua

June 09, 2023

Dealership Rating

Employee Rating

My experience was great very professional patient and made sure I was happy with my purchase made sure I was happy with my purchase More

by Donasha

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: REINALDO ENRIQUE RIVERA RAMOS

Helpful 0

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Jun 09, 2023 -

Lexus of Pembroke Pines responded

Donasha, congrats on your new ride! Thank you for choosing Lexus of Pembroke Pines and leaving a five-star review. We hope you enjoy every mile!

June 08, 2023

Dealership Rating

Employee Rating

Lantigua is a great person and sales men is honest with a great personality realy he been my sales men for 15 years and he is the best great personality realy he been my sales men for 15 years and he is the best More

by CARDENAS.ANITA13

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jun 08, 2023 -

Lexus of Pembroke Pines responded

We appreciate your loyalty and kind words about Lantigua. We're proud to have him on our team here at Lexus of Pembroke Pines. We look forward to many more years of serving you in the future!

June 07, 2023

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Employee Rating

Wonderful service ! Very polite and answer all my questions on time . I will recommend it to my family and friends Very polite and answer all my questions on time . I will recommend it to my family and friends More

by Hrinquiry6@gmail.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jun 07, 2023 -

Lexus of Pembroke Pines responded

We're proud to have provided you with an informative and friendly service! We thank you for your recommendation and for trusting Lexus of Pembroke Pines with your business!

May 31, 2023

Dealership Rating

Employee Rating

Excellent experience. Everyone was very professional. It was worth to drived 60 miles away from our house Everyone was very professional. It was worth to drived 60 miles away from our house More

by Nelcy Nishikawa

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Boris Argudin

Helpful 0

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May 31, 2023 -

Lexus of Pembroke Pines responded

Thank you for this high-star rating of Lexus of Pembroke Pines! We appreciate your feedback and hope to see you again down the road!

May 27, 2023

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Employee Rating

Otany Lantigua was excellent! ! He didn't try to high pressure me to buy a car. He was very patient and listened to me. He found a car for me even after I changed my mind on the co ! He didn't try to high pressure me to buy a car. He was very patient and listened to me. He found a car for me even after I changed my mind on the color. He is a excellent salesman!! Art Armani in your Finance Dept. was so patient with me. He worked with me and we solved an issue and I got my car!! More

by BLUSLADY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

Helpful 0

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May 30, 2023 -

Lexus of Pembroke Pines responded

Cheers to five stars and a new car! We're delighted to hear that Otany and Art ensured your car-buying experience was a stellar one. The team at Lexus of Pembroke Pines is grateful for your trust and looks forward to working with you in the future. Enjoy the ride!

May 18, 2023

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Employee Rating

This is my first time buying a Lexus . Mr. Lantigua, made my experience very pleasant . He took the time to explain to me the different models of cars . He was very attentive to all my nee Mr. Lantigua, made my experience very pleasant . He took the time to explain to me the different models of cars . He was very attentive to all my needs. I will recommend this dealer and Mr. Otany’s service . More

by Hrinquiry6@gmail.com

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sofia De Cespedes

Helpful 0

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May 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

May 17, 2023

Dealership Rating

Employee Rating

I had a very good experience with Mr. Otany Lantigua who tried to help me but the manager Mr. Luis Llorens tried to rip me off, and had a very bad time with him I was ready to leave the p Otany Lantigua who tried to help me but the manager Mr. Luis Llorens tried to rip me off, and had a very bad time with him I was ready to leave the premises without purchasing a vehicle and finally stated and bought the vehicle More

by AMCKI56843

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Other Employees Tagged: Luis Llorens , Angeles Amador, Insurance Dept, was very helpfull

Helpful 0

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May 17, 2023 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your experience with us. We're glad that Otany provided you with exceptional service, but we are disappointed to hear about the rest of your visit. We strive to deliver top-notch service at a competitive value, and it is never our intention to overcharge our guests. If you're available, please give us a call at your earliest convenience so we can discuss this further and see what more we can do to assist with your situation. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

May 18, 2023 -

AMCKI56843 responded

I am leaving today on a cruise but I will be calling you upon my return on May 30, 2023. my email address is amcki56843@aol.com I will like to discuss further with you my experience during my visit to Lexus Pembroke Pines. Thanks for your response

May 16, 2023

Dealership Rating

Employee Rating

My experience was excellent! ! Otanyi was amazing. He was so patient with me even after I changed my mind on the color of car I wanted. He found the car and kept me informed of it ! Otanyi was amazing. He was so patient with me even after I changed my mind on the color of car I wanted. He found the car and kept me informed of its arrival day. He went above and beyond what I expected. Art Armani in your Finance Dept. was great. I can't say enough about both of these gentlemen!! More

by BLUSLADY

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Bob Hunter, Art Armani

Helpful 0

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May 16, 2023 -

Lexus of Pembroke Pines responded

We're ecstatic to hear about your fantastic experience with Otanyi and Art Armani in our Finance Department here at Lexus of Pembroke Pines. Our team is delighted that Otanyi was patient with you while finding the perfect color and keeping you informed throughout the process. Thank you for sharing your review, and we hope to see you soon for any future needs!

May 13, 2023

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Employee Rating

Very satisfied with Mr. Lantigua's services, he was very helpful although I had a different experience with the manager Mr Luis, he mistreated me and I almost left the premi Lantigua's services, he was very helpful although I had a different experience with the manager Mr Luis, he mistreated me and I almost left the premises without purchasing a vehicle More

by AMCKI56843

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Other Employees Tagged: Luis Llorens

Helpful 0

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May 15, 2023 -

Lexus of Pembroke Pines responded

We apologize for any negative experience you may have had with us. Our goal is to create a professional and friendly environment for all of our guests. It's disappointing to see that your interaction with one of our managers fell short of that expectation. Please give us a call so we can learn more about what transpired and see how best to assist you moving forward. Thank you for sharing your feedback with us. I look forward to hearing from you. Best, Lynn Gonzales - Customer Relations Manager - 954-381-7993

May 12, 2023

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Employee Rating

The dealership is a wonderful place to visit and return for specialty maintenance packages. Thank you to Mr. Otany Lantigua, perfect gentleman. Boris was also excellent and also a gentleman. Thanks for specialty maintenance packages. Thank you to Mr. Otany Lantigua, perfect gentleman. Boris was also excellent and also a gentleman. Thanks Frank More

by FLOPRESTI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Boris in financial

Helpful 0

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May 12, 2023 -

Lexus of Pembroke Pines responded

Frank, thank you for taking the time to commend Boris and Otany for their wonderful services! We appreciate your business and five-star review of Lexus of Pembroke Pines. Take good care!

May 12, 2023 -

FLOPRESTI responded

My pleasure

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